I want to recommend a hotel in Baku close to the city centre: The Nemi Hotel. I stayed there longer that anticipated and I have never met front desk staff who are more accommodating than these people! They were amazing, and helped me in so many ways when I had to cancel and re-book plans. Turae, Nergiz, Vusal and the manager Amina were all willing for me to call them anytime and Turae even went to the market to load his phone so I could cancel airfares. I think this hotel is one of the friendliest hotels ever, and is in a wonderful location...comfy beds, hot water and an amazing breakfast! And ask for Ali if you want a private driver...he's awesome!
Sally