University of Hertfordshire - 11 min drive - 14.2 km
Tottenham Hotspur Stadium - 24 min drive - 27.3 km
Getting around
London (STN-Stansted) - 41 min drive
London (LTN-Luton) - 44 min drive
Cambridge (CBG) - 50 min drive
London (LCY-London City) - 62 min drive
Heathrow Airport (LHR) - 70 min drive
Ware Station - 5 min drive
Hertford East Station - 7 min walk
Hertford North Station - 15 min walk
Restaurants
The Six Templars - 1 min walk
The Woolpack - 2 min walk
The Practitioner - 1 min walk
Hertford Bell - 3 min walk
Old Siam - 1 min walk
About this property
Hertford House
A great choice for a stay in Hertford, Hertford House features a nightclub. Guests can indulge in massages and enjoy British cuisine at House Restaurant, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace.
Languages
English
At a glance
Hotel size
28 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's bar hosts live DJs until 2 AM on Friday and Saturday evenings, as well as public holidays. Guests should expect a high level of noise.
This property will place a credit card authorization of GBP 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed
Service animals welcome
Internet
WiFi and wired internet access in public areas*
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Children's menu
Art supplies
Children's books
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 2007
Garden
Terrace
Art gallery on-site
Spa services
Nightclub
Accessibility
Lift
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath only
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
Fridge
Free bottled water
High chair
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
House Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Hoouse Bar – On-site brasserie. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fees & policies
Optional extras
WiFi is available in public areas for an extra charge
Wired internet access is available in public areas for an extra charge
Full breakfast is offered for an extra charge of approximately GBP 15.50 to 25.00 for adults and GBP 14.50 to 24.00 for children
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for GBP 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hertford House
Hertford House Hotel
Hertford House Hertford
Hertford House Hotel Hertford
Frequently asked questions
Does Hertford House offer free cancellation for a full refund?
Yes, Hertford House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hertford House?
Yes, pets are welcome. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at Hertford House?
Sorry, there's no on-site parking at Hertford House.
What are the check-in and check-out times at Hertford House?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hertford House and nearby?
Hertford House has 2 bars and a nightclub, as well as spa services and a garden.
Are there restaurants at or near Hertford House?
Yes, House Restaurant offers British cuisine.
What's the area around Hertford House like?
Hertford House is in the heart of Hertford, a short 7-minute walk from Hertford East Station.
Hertford House Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
5 Feb 2021
Liked the old style of the property. It was ideal for the celebration we were there for.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2020
Great stay
The hotel was very clean and staff polite,we thoroughly enjoyed our stay
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2020
Very happy
Really comfortable room and lovely staff at front desk. Breakfast the next day was amazing, only issue was the aircon in the room left the room to be rather hot. Overall would highly recommend for Hertford.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2019
A gem in Hertford
A really nice,refurbished room. Friendly service and a lovely hotel.
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2019
All staff were courteous and professional. Made you feel very welcome. Nothing was too much. I'm definitely coming back
Mo
Mo, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 Nov 2019
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2019
I liked the lication and the room beubv clean anx providing tea and coffee.
I didn't like that it is not easy to park and that the restaurant was too noisy and that the check out is at 11.00 (too early) and breakfast finishes at 10.00 (too early)
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
4 Nov 2019
Just too noise
Just way too noisy. The bar turned into a makeshift nightclub until beyond 2:00 am
Everything else was just fine. But being able to sleep is quite high up my priorities
Barry
Barry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2019
jayne
jayne, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 Oct 2019
The internet was on and off most of the time that on, as well as the Hot water. The room was vert hot and not air conditioning in the room. There was not a sheet between the comforter and the guest body, so that meant that it was no washed or change everyday. All the guest used the same comforter....
However, the room was clean and the personnel excellent.
Demetrio
Demetrio, 11-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2019
Very comfortable room, very well serviced daily. Food was excellent with friendly restaurant staff. The only bad point was that they have a late- night license on Saturday, the noise from which made it impossible to sleep before 2am.
Verified traveller
5-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 Oct 2019
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2019
one night stay but all good - excellent breakfast as well
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
14 Sep 2019
Noisy with hard beds and no double glazing.
Looked good on website. Superior double room overlooked Karaoke berr garden. When the music stopped around 11pm the low pitched noise from what i suspect is the brewery next door was overwhelming. Finally at nearly midnight i chaged rooms to a quieter one, but this still backed onto the noisy machinery, so hardly slept a wink all night especially as the mattresses were very hard and the windows in both room were wooden sash windows and not even double glazed.
Iain
Iain, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2019
Alex
Alex, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 Aug 2019
Other than a good location in Herftord, there was nothing positive about staying at this hotel. What they failed to notify us of: 1) no parking at hotel and not even free or discounted parking at the NCP parking 10 mins walk from the hotel, 2) lifts were out of action the entire time we were there and we arrived from overseas with two very heavy suitcases we had to drag up stairs and not even offered with any help, 3) no wifi all weekend which staff not to care about when we asked, 4) our room was right above the bar/club which shut at 2 am and a further hour of people spilling out to the street under our single glazed window - not much sleep was had! We might have forgiven these issues if the staff were friendly and helpful, however they were borderline rude and certainly not helpful. If it was half the price again, would have persevered. Poor poor poor
Verified traveller
2-night romance trip
Verified Expedia guest review
6/10 Good
17 Aug 2019
Nice stay
We stayed for our anniversary as we had our reception there 3 years ago. Before we booked no one mentioned they were going through a refurbishment it was a working progress. The room we had, considering we told them it was a special occasion, was basic and worn but nice and clean.
It is a lovely hotel so I’m hoping the refurbishment will help and maybe that they could think about the little touches.
Anne-Marie
Anne-Marie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Aug 2019
No hot water upon check in in the entire hotel.
On speaking to the receptionist she said the water should come back on soon and they were having boiler issues.
It wasn’t working after I came back from a meal with friends, so I had to wait until the morning to shower and finally there was hot water.
The room itself (#206) was fairly disappointing: wallpaper was stuck back on the walls with sellotape and I nearly fell off the toilet as the seat was loose, plus no phone to speak to reception...
Upon check-out I wasn’t asked how my room was otherwise I would have mentioned it to the daytime receptionist. No continuity of service being passed over from night and day staff.
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
29 Jul 2019
Pleasant stay in Hertford or 50th reunion
Hotel ok but was on the first floor so very noisy as I top of bar. Nice staff and clean room. Would recommend at a cheaper price (for my room at least as was not expecting that much noise) and breakfast should be included which was nice.
Antony
Antony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
26 Jul 2019
50th birthday bash
Clean and tidy with great service and food
Ian
Ian, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Jul 2019
Hotel was in decent condition. Location great...if your after a party. Here on a 1 night business trip but the noise and smoke smell from the rabble outside was really off putting. Lady on front desk rather abrupt and not very welcoming
Verified traveller
1-night business trip
Verified Expedia guest review
6/10 Good
1 Jul 2019
Slightly disappointed
Good room but was not expecting to be in a superior room above the bar open until 2am.