Outstanding service and friendliness from the guy at reception, couldn't be more helpful about helping us, giving directions, etc.
First impression of the reception area was modern and slick, however the rooms were quite dated, as was the breakfast room. Breakfast itself was excellent - wide variety of food and spacious seating.
Room was fine, beds were comfortable, and everything was clean.
As a side note, we travelled as two women and the surrounding area felt a little uncomfortable after dark, but was probably okay. Otherwise, location was great as it was right next to the bus station, perfect for visiting Pamukkale.