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Regardal Hotel

4.0 star property
Almaty hotel with 2 restaurants and spa

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Photo gallery for Regardal Hotel

City view
Premium Suite | Living area | LCD TV
Premium Suite | 1 bedroom, minibar, in-room safe, iron/ironing board
Business centre
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
In the heart of Bostandyk District, Regardal Hotel offers a luxurious retreat with a free breakfast buffet, poolside bar and hair salon. Enjoy Eastern European cuisine at one of two on-site restaurants or indulge in rejuvenating spa treatments like sports massages and body wraps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Business centre

Feel at home (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Corner Suite

Corner Suite | Living area | LCD TV

Corner Suite

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Separate bedroom
Bidet
Bathrobes
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room, 1 Bedroom

Highlights

Air conditioning
Heating
LCD TV
Sofa bed - single
Bidet
Bathrobes
Hairdryer
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, minibar, in-room safe, iron/ironing board

Premium Suite

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Separate bedroom
Bidet
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Pozharskogo Street 1, Almaty, 050013

What's nearby

  • Almaty Central Stadium - 9 min walk - 0.8 km
  • Almaty Opera House - 2 min drive - 2.3 km
  • Dostyk Plaza - 3 min drive - 2.3 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • MEGA Park - 4 min drive - 3.9 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 33 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanilla - ‬4 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Roof Garden - ‬13 min walk
  • ‪Qaimaq - ‬10 min walk
  • ‪Marrone Rosso Baykonur - ‬7 min walk

About this property

Regardal Hotel

Enjoy your visit to Almaty with a stay at Regardal Hotel. Guests can visit the spa to be pampered with Swedish massages, body wraps or body scrubs, and Manhattan, one of 2 restaurants, serves Eastern European cuisine and is open for breakfast, lunch and dinner. An indoor pool, a poolside bar and a fitness centre are other features.

Languages

Azerbaijani, English, Russian, Turkish

At a glance

DONE

Hotel size

    • 189 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 12:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Ski area nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Single sofa bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Dining

Manhattan – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Ala Tal – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 7000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for KZT 7000 per night

Pool, spa, & gym (if applicable)

  • Children under 5 years old are not allowed in the spa without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 230840033309

Also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Frequently asked questions

Does Regardal Hotel offer free cancellation for a full refund?

Yes, Regardal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Regardal Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Regardal Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Regardal Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Regardal Hotel?

Yes, an airport shuttle is available. The charge is KZT 7000 per vehicle one-way.

What are the check-in and check-out times at Regardal Hotel?

Check-in start time: 1:00 PM; check-in end time: 12:30 PM. Check-out time is noon.

Is there an on-site casino at Regardal Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.

What is there to do at Regardal Hotel and nearby?

Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Regardal Hotel also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Regardal Hotel?

Yes, there are 2 on-site restaurants, featuring Eastern European cuisine.

What's the area around Regardal Hotel like?

Regardal Hotel is in Bostandyk District, a short 13-minute walk from Almaty Central Stadium and 19 minutes' walk from Republic Square.

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Regardal Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.
2-night trip

10/10

Great location
2-night trip

6/10

This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
4-night trip

2/10

dirty, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars
dampness and mold in the room
dampness and mold in the room
Mold in the bathtub
Shower hose very short. Couldn't hang up to shower
2-night trip

6/10

Staff was not comparative
4-night trip

10/10

Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!
8-night trip

2/10

It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
2-night trip

8/10

My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
1-night trip

8/10

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
1-night trip

8/10

For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.
3-night trip

10/10

2-night trip

10/10

1-night trip

6/10

6-night trip

10/10

1-night trip