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Hyatt Centric Playa del Carmen Beach House

4.5 star property
Upmarket beachfront hotel with outdoor pool, near Playa del Carmen Main Beach

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Outdoor pool, pool cabanas (surcharge), pool umbrellas
Panoramic Suite, Balcony (Panoramic Beach House) | Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; seafood
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
Located near Playa del Carmen Main Beach, Thompson Playa Del Carmen Beach House offers a luxurious retreat with a white sand beach and poolside bar. Soak up the sun in the cabanas or take advantage of dry cleaning/laundry services to look your best while exploring nearby Quinta Avenida.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace

Room options

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
8.6 out of 10, Excellent, 34 reviews
The price is 3.448.035 ₫
5.476.503 ₫ total
includes taxes & fees
16 Apr - 17 Apr
Hyatt Centric Playa del Carmen - Downtown House & Beach House

About the area

Map
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cervecería Chapultepec - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Tropical Playa del Carmen - ‬2 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Centric Playa del Carmen Beach House

At Hyatt Centric Playa del Carmen Beach House, you can spend time at the beach enjoying cabanas, beach umbrellas and sunloungers, plus you'll only be steps from Quinta Avenida. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness centre. CGrill serves seafood and is open for breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, free bike rentals and a terrace.

All-inclusive

All-inclusive room rates at Hyatt Centric Playa del Carmen Beach House are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 27 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (USD 15 per night)
    • On-site valet parking (USD 15 per night)
    • On-site garage

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Dining

CGrill – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 10 per cent
  • Resort fee: USD 37.12 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 25 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way. Maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 29 August 2024 to 15 November 2024 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night (maximum USD 52.40 per stay)

Parking

  • Self-parking costs USD 15 per night
  • Valet parking costs USD 15 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Frequently asked questions

Is Hyatt Centric Playa del Carmen Beach House currently open?

This property is closed from 29 August 2024 to 15 November 2024 (dates subject to change).

Does Hyatt Centric Playa del Carmen Beach House offer free cancellation for a full refund?

Yes, Hyatt Centric Playa del Carmen Beach House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Centric Playa del Carmen Beach House?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Centric Playa del Carmen Beach House?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hyatt Centric Playa del Carmen Beach House?

Yes. Self-parking costs USD 15 per night. Valet parking costs USD 15 per night.

Is an airport shuttle service offered by Hyatt Centric Playa del Carmen Beach House?

Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.

What are the check-in and check-out times at Hyatt Centric Playa del Carmen Beach House?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Centric Playa del Carmen Beach House?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at Hyatt Centric Playa del Carmen Beach House and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and beach cabanas.

Are there restaurants at or near Hyatt Centric Playa del Carmen Beach House?

Yes, CGrill offers seafood.

Does Hyatt Centric Playa del Carmen Beach House have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Centric Playa del Carmen Beach House like?

Hyatt Centric Playa del Carmen Beach House is a short 5-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Playa del Carmen Maritime Terminal.

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Hyatt Centric Playa del Carmen Beach House Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

The hotel next door has a roof top night club. The music was loud and was very disturbing at night. I ended up staying only 1 night.
Carl, 2-night trip

10/10 Exceptional

Perfect location, awesome food, great staff
Ivonne, 5-night trip

10/10 Exceptional

Everything was excellent !!
Idania, 2-night trip

8/10 Very good

Great location close to bars and restaurants.
Daniel, 2-night trip

10/10 Exceptional

The location was great and the staff was very helpful and friendly.
Jason, 5-night trip

8/10 Very good

Very friendly staff, and nice rooms. Great location by the beach. Restaurant was under renovation when we visited, but the breakfast offered at nearby Thompson main house was really good. Hotel next door was very noisy, with music from early day to late in the night.
4-night trip

10/10 Exceptional

excellent hotel excellent service
QIUPING, 7-night trip

10/10 Exceptional

I loved everything about this hotel! The location, the staff and the atmosphere. Everything was amazing thank you guys so much!
Avia, 2-night trip

10/10 Exceptional

I loved everything about this hotel. Centrally located, spacious and clean rooms, and great staff. I will definitely be returning.
stephanie, 4-night trip

8/10 Very good

Hotel was great .. beds where very comfortable .. but the pillows were terrible .. location is great
Tim, 2-night trip

6/10 Good

The location is excellent. Close to lots of restaurants, bars, shopping. The pool and bar area are a great place to hang out.
Rick, 8-night trip

10/10 Exceptional

Wonderful property. Service was top-notch.
Katie, 4-night trip

10/10 Exceptional

EXCELLENT LOCATION AND ROOM CONDITION
jormalyz, 3-night trip

10/10 Exceptional

Beautiful hotel, very clean and fresh. Though, checking in is very slow and chaotic. Nobody seems to know what they are doing. But enjoyable stay apart from the check in process
Angela, 3-night trip

10/10 Exceptional

Everything was great!
Patrice, 1-night trip

10/10 Exceptional

Great hotel! Clean and spacious room, staff is very friendly and accommodating. Walking distance to beach, restaurants,bars, pretty much everything near by. Would definitely go back.
Monica, 2-night trip

10/10 Exceptional

Nice small hotel on the water. Rooms are large, modern, and comfortable. The staff was super friendly and helpful, and the location is convenient. Pool area is very small and there is no beach to speak of, but you can use the other Thompson Hotel's pool which is larger a lot nicer.
Kara, 2-night trip

10/10 Exceptional

Playa del Carmen on the beach.
Loved staying in downtown Playa del Carmen on the beach. Close to everything. the place is amazing and the location couldn.t be better. Would defiantly book here again and recommend to all my friends.
Anthony, 5-night trip

4/10 Fair

Hyatt channeling Motel 6.
This hotel is in a great location. We have stayed here multiple times. We got a large suite for the new year and were treated like juveniles. I get that people abuse rooms but as repeat guests and loyalty rewards members you'd have thought Hyatt would have done some homework as to who was staying there.
Brandon, 5-night trip

10/10 Exceptional

The service was excellent, very friendly, professional. The hotel was always spotless. The only complaint:the music from the 2 places on the corner of 5 Ave. wayyyyyy too loud
Adolfo, 5-night trip

10/10 Exceptional

So beautiful
Joanna, 1-night trip

10/10 Exceptional

we like that we are beachfront and a block away is the main street for restos and shopping and even a Catholic church. The noise does not reach our room if the balcony door is closed. We like the area very much.

8/10 Very good

We have stayed here before and love the hotel, staff, location and view but since the last time here there seems to be a competition to see who can be louder with the DJ music. We stay here to listen to the waves not the loud music.
Douglas, 7-night trip

8/10 Very good

very nice
Christopher, 1-night trip

10/10 Exceptional

Loved everything about it. Amazing room with a gorgeous view. Top quality linens and super spacious room. Travelled as a family and the property is great for both couples & families. I’ll be back!
Neil, 2-night trip