Placing you only steps from Zermatt-Matterhorn Ski Paradise, Youth Hostel Zermatt features a ski shuttle. Guests have more money for fun in the snow with free perks such as WiFi and buffet breakfast daily between 7 AM and 9:30 AM. Other features include a snack bar/deli, a terrace and a garden. Ski storage is also available. Fellow travellers love the helpful staff.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
47 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (4 PM - 10 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Ski shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Snack bar/deli
What to do
Ski shuttle (surcharge)
Hiking/biking trails nearby
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/games room
Accessibility
Grab bar near toilet
Bathroom emergency pull cord
Ski
Ski shuttle (surcharge)
Ski storage
Ski lifts nearby
Downhill skiing nearby
Skiing lessons nearby
Snow tubing nearby
Snowboarding nearby
Ski hire shops
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Home comfort
Heating
Freshen up
Shower only
Towels
Stay connected
Desk
Free WiFi
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Ski shuttle service is offered for an extra charge
Hosted evening meal costs CHF 19.50
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 15 per pet, per day
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The total price includes a Youth Hostel Membership per day.
Children younger than age 7 may not stay in dormitories. Children age 2 and younger are included in private room rates when using existing bedding.
Does Youth Hostel Zermatt offer free cancellation for a full refund?
Yes, Youth Hostel Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Youth Hostel Zermatt?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Youth Hostel Zermatt?
Sorry, there's no on-site parking at Youth Hostel Zermatt.
What are the check-in and check-out times at Youth Hostel Zermatt?
Check-in start time: 4 PM; check-in end time: 10 PM. Check-out time is 10 AM.
What is there to do at Youth Hostel Zermatt and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking. Enjoy amenities such as an arcade and a garden.
Are there restaurants at or near Youth Hostel Zermatt?
Yes, there's an on-site restaurant.
What's the area around Youth Hostel Zermatt like?
Youth Hostel Zermatt is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 7 minutes' walk from Matterhorn Museum.
Youth Hostel Zermatt Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Oct 2024
Matterhorn at last!
This is only the second stay I've had in a hostel and it was a very nice experience. We ended up getting a room with its own bathroom and a view of the Matterhorn out our window. The room wasn't all furnished (e.g., TV) but it had everything one needed and was spacious for a hostel. The breakfast was as good as any other hotel we stayed at on our trip and saved us at least $40 franks both days. Getting to and from the hostel was easy enough while walking or riding the local bus (red line to Luchre) from the main station. I would stay here again, no questions asked for the price and what you get.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Stayed in a private room and we got an amazing view of the Matterhorn. The beds and pillows were comfy (the best in Switzerland so far). Not a super social hostel but they had a bunch of games in the main area. Served dinner each night if you wanted to buy. The breakfast was great!! So many different options and I liked it was all local. Would recommend to stay here! It is a trek from town with bags but very doable. The last little bit is via stairs (the way google took us) but you can get there via road to avoid the last steep set of stairs.
Terri
Terri, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Melvin
Melvin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Ana
Ana, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2024
Chris
Chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Great place!
Efrain
Efrain, 2-night trip
Verified Expedia guest review
6/10 Good
20 Jul 2024
Beautiful views, hard access walking the way to the hostel, breakfast was ok.
fermina
fermina, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jul 2024
Youth hostel that offers great breakfast included in daily rate. Its dinner is freshly cooked decent three courses for 20CHF, where any other restaurant in town start their main course at 25CHF. A budget friendly place for a few nights stay in Zermatt, considering how expensive the town is.
Yan
Yan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Clean simple place, good breakfast.
Steep climb to get to after a long day of hiking. Can be tricky with older people with luggage.
Roberto
Roberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Luis
Luis, 2-night trip
Verified Expedia guest review
6/10 Good
24 Jun 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
2/10 Poor
21 Jun 2024
Bad option in Zermatt
Please be aware of this bad hostel!!! They don’t know how to welcome the tourist it is very bad option to stay in
JAVIER
JAVIER, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 May 2024
Bad customer service, be aware of here!!
I am Silver customer so I have a welcome drink but the hostel don’t respect that, the people who are in there they are very unfriendly, we should remove this people there if they don’t want to work, ser Matt excellent but with these people make uglier the experience in this beautiful city.
JAVIER
JAVIER, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 May 2024
Staffs helpful and friendly
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
18 May 2024
Lynn
Lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2024
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Great location view matterhorn from your room
Gabriela
Gabriela, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Apr 2024
Clean private room with a view of the mountains. Excellent breakfast. Fairly close to the town and nit difficult to find.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2024
Nice and clean hostel with a shared sink in each room.
The shower stalls are clean, but a bit narrow (width: no enough to raise both elbows out to shoulder height)
Good breakfast :)
Just 1-2min walk from the bus stop.
However, the bus doesn't come around as frequently as some other places. Also, it's a pretty small bus, so depending on your timing, it could get tough getting on board.
Hannah
Hannah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2024
A good location to the local bus, quiet and good views
Georgia
Georgia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
It's a great place to stay. It's clean and staff are friendly except from one kitchen staff who yelled at me in front of everyone having their breakfast at that time when I was getting coffee but instead of using their own mug, I've used my own flask to keep the coffee warm whilst having my breakfast. He just yelled 'NO NO NO. YOU CANNOT DO THAT. YOU CAN TAKE YOUR WATER BUT NOT COFFEE.' What's wrong with using you own flask? I'm not stealing their coffee? I'm drinking it with my breakfast. Is it now forbidden to use your own flask?