8/10 Very good
28 Jan 2025
Wonderful staff
Had a fabulous time at hula resort. The staff really care and want you to have a good stay. Our initial issues were dealt with by the manager immediately. She was amazing, friendly and efficient. Nothing was too much trouble. The hotel is tired in places and could do with a lick of paint but it's still has a certain charm and peaceful feel to it. Breakfast was plentiful. Vegetarian options for me. Eggs station. Traditional hot Thai options. Room service was good but cocktails were tasteless. Housekeeping could be improved. We requested our room be serviced earlier in the day but they were rigid with the time. They would only clean after 4pm. This the time we would shower and cool off from the day. Our bed was so comfortable I slept so well. Haven't slept this well in years! We Would definitely return in a heartbeat as any issues you may have will be dealt with to ensure your stay is a pleasant one
Anna
Anna, 7-night trip
Verified Hotels.com guest review