Located near a train station, Kandy Waters Hotel is a great choice for a stay in Kandy. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking. Other features include a terrace and a garden. Fellow travellers say good things about the overall property condition.
Languages
English
At a glance
Hotel size
9 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle*
Off-site
Area shuttle*
Beach shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Private dining
Shared fridge
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Beach shuttle (surcharge)
Shopping
Discount at nearby fitness centre
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Beach shuttle (surcharge)
Facilities
2 buildings/towers
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Dryer
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Garden
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 4 for adults and USD 3 for children
Airport shuttle service is offered for an extra charge of USD 55.00 per vehicle (return)
Train station pick-up and train station drop-off services are offered for an extra charge
Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge
Children & extra beds
Cots/infant beds are available for USD 4.0 per stay
Rollaway beds are available for USD 10.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts cash.
Also known as
Kandy Waters
Kandy Waters Hotel Hotel
Kandy Waters Hotel Kandy
Kandy Waters Hotel Hotel Kandy
Frequently asked questions
Does Kandy Waters Hotel offer free cancellation for a full refund?
Yes, Kandy Waters Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kandy Waters Hotel?
Yes, pets stay free.
Is parking offered on site at Kandy Waters Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Kandy Waters Hotel?
Yes, an airport shuttle is available. The charge is USD 55.00 per vehicle return.
What are the check-in and check-out times at Kandy Waters Hotel?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Kandy Waters Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and rock climbing. Additional recreation nearby includes ecotours. Kandy Waters Hotel also has a garden.
Are there restaurants at or near Kandy Waters Hotel?
Yes, there's an on-site restaurant.
Does Kandy Waters Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Kandy Waters Hotel like?
Kandy Waters Hotel is a short 5-minute walk from Kandy Lake and 12 minutes' walk from Wales Park.
Kandy Waters Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
4 Dec 2019
The staff was very helpful (for instance, they offered umbrellas when we were going out as it was raining and made us fresh tea each morning). The room was clean and good value. The property is in walking distance to Lake Kandy and the temple.
B/
B/, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 May 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
26 Feb 2019
Enjoyed our stay.
15 minute walk along lake to Kandy centre. very helpful staff, organised the best carefull tuktuk driver that we had in Sri Lanka.
william
william, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2018
Communicative, clean, comfortable
This stay was totally easy. They were very responsive to messages and arranged for my taxi to see Sigiriya and Polonnaruwa. They didn't have the best information (like explaining how to get a bus to Negombo), but they were very reassuring it was possible (It was possible. It was also a bit of a mess—but that's not on them.) The accommodations themselves were small, but clean and they probably had the best shower of my trip.
Gregory V
Gregory V, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2018
Great place to stay in Kandy
The service at Kandy Waters was top-notch; the staff went out of their way to assist us however needed. The location was also great: close enough to walk to town, yet far enough up the hill to feel quiet and secluded.
Family of five fit well with the queen bed, futon and two couches.
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2018
Great staff, clean room
The room was lovely, although it didn’t have some of the items stated (I.e a tv) but that didn’t matter really as we were never in the room. It’s a 10/15 minutes walk from the centre of kandy, which is fine in the evenings when it’s a bit cooler.
Would stay here again.
Matthew
Matthew, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2018
Comfortable accommodation, clean, attentive and friendly staff.
Naranjen at the front desk was awesome. He was friendly, helpful and super-accommodating.
He organised a super Sri Lankan breakfast on one of the days!
Thank you Naranjen!
Navie
Navie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2017
Great hotel, would stay again!
Great service and was instrumental in providing reliable information regarding trains and logistics. Room was clean and tidy.
Heads up would be to only visit the spice garden tours (provided by separate tuk tuk driver - not in relation to the hotel) and not purchase the goods as they are not 100% natural as advertised.
Walk if possible (walking distance to most places) as the tuk tuk drivers can be rather expensive for the distance.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2017
Highly recommended
Great little place on the hillside away from all the noise. Staff are super friendly, breakfast is a choice of Sri Lankan or western, and the staff arranged two tours for me (Kandy/Sigirya) the morning I asked about it. Roma are small but clean and tasteful - beds and the bed linens are divine.
Tanya
Tanya, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2017
Gorgeous.
The hotel (good big breakfast of fresh fruit juice, fresh fruit plate, toast, plain omelet, and a pot of coffee / tea) is less than a 5 minute walk from the lake / town center / Buddhist attraction. The lake has lots of big visible carp fish.
With rush hour planning, the hotel is still less than ten minutes from the railway station, and a half hour for Royal Botanical Gardens - Peradeniya, Tea Factory and Spice Gardens.
The TV channels were out and hopefully fixed. The staff was helpful and provided a hair dryer for a late overnight wash and dry for a few T shirts hang on hangers and towel stand.
F
F, 2-night trip
Verified Travelocity guest review
8/10 Very good
9 Feb 2018
Super freundliches und hilfsbereites Hotelpersonal!
Verified traveller
2-night trip
Verified Ebookers guest review
8/10 Very good
6 Feb 2018
Vi fick vad vi förväntade oss - ett ganska enkelt hotell till en vettig peng. Helt, rent, skön säng och det var tyst och lugnt. Trevlig personal, god och riklig frukost. Hotellet låg uppe på ett berg, så det var en lång uppförsbacke som sista biten var riktigt brant, lite svår tillgängligt. Promenadavstånd ca 10-15 min till centrum. Vi promenerade även kvällstid och kunde känna oss trygga. Tuk-tuk var annars billigt.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2017
Frank
Frank, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2017
Nice and clean hotel with very friendly staff.
Very nice and very clean hotel.
Staff was really helpfull and kind.
Good quiet location close to the lake.
Good breakfast, traditional Singalese or continental.
Overal very good hotel :)