I really enjoyed my three nights, and I decided to extend my stay for a whole month. I am the founder and CEO of an International Cultural Exchange organization and will be in Japan doing academic research. The front desk staff has been friendly and kind. The only situation that I found disturbing was the night staff front desk person that told me I could not eat the food that I had prepared in the lobby microwave in the dining area. She said I had to go to my room and eat. The only microwave is on the 1st floor lobby, so if you go down to the lobby to heat some food you have to take it to your room to eat, you can not eat it in the cafeteria that is right next to the microwave on the 1st floor. The cafeteria is completely empty in the evening. What was disturbing was the manner in which the evening front desk clerk spoke, there was no politeness, (Sir, excuse me, I'm sorry but, can you please..., the way she spoke sounded rude. I just picked up my food and I apologized and went up to my room to finish my Japanese noodles. Besides this situation, I really like this hotel and it is where I will stay when I am in Shizuoka.