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Hotel Donde Marcelo

3.0 star property
Baños de Agua Santa hotel with restaurant and bar/lounge

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Photo gallery for Hotel Donde Marcelo

Front of property – evening/night
Superior Double Room | Desk, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV
View from property
Terrace/patio
In the heart of the city, Hotel Donde Marcelo offers a serene oasis with a garden and Turkish bath/hammam for relaxation. Unwind on the terrace, enjoy lunch or dinner at the on-site restaurant, and stay connected with free in-room WiFi. Other amenities include dry cleaning services, bike rentals for exploring nearby attractions like music venues or festivals.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Free parking
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi, bed sheets

Standard Single Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
Wardrobe
  • 249 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Desk, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 400 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
Wardrobe
  • 300 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

Highlights

Flat-screen TV
Sofa bed
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
Wardrobe
  • 350 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
Wardrobe
  • 350.0 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

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737.962 ₫ total
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About the area

Map
Ambato y Pasaje Herrera, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Church of the Virgin of the Holy Water - 1 min walk
  • Sebastian Acosta Park - 2 min walk
  • Banos Central Market - 3 min walk
  • Termas de la Virgen - 5 min walk
  • The Tree House - 25 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 88 miles/141.7 km
  • Ambato Station - 49 min drive

Restaurants

  • ‪Leprechaun - ‬4 min walk
  • ‪Papardelle - ‬3 min walk
  • ‪Cafe Good - ‬4 min walk
  • ‪Juan Valdez - ‬2 min walk
  • ‪KFC - ‬2 min walk

About this property

Hotel Donde Marcelo

When visiting Baños de Agua Santa, Hotel Donde Marcelo is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.

Languages

Spanish

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (1 total)
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 3.50 for adults and USD 3.50 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Donde Marcelo Baños
Donde Marcelo Baños
Donde Marcelo
Donde Marcelo Banos
Donde Marcelo Banos Agua Santa
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa

Frequently asked questions

Does Hotel Donde Marcelo offer free cancellation for a full refund?

Yes, Hotel Donde Marcelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Donde Marcelo?

Yes, pets stay for free, with a limit of 1 total.

Is parking offered on site at Hotel Donde Marcelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Donde Marcelo?

Check-in start time: noon; check-in end time: 11:00 AM. Check-out time is 11:30 AM.

What is there to do at Hotel Donde Marcelo and nearby?

Hotel Donde Marcelo has a Turkish bath and a garden.

Are there restaurants at or near Hotel Donde Marcelo?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Hotel Donde Marcelo like?

Hotel Donde Marcelo is in the heart of Baños de Agua Santa, a short 1-minute walk from Church of the Virgin of the Holy Water and 2 minutes' walk from Sebastian Acosta Park.

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Hotel Donde Marcelo Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

It is a clean place walking distance to most amenities. I would stay again in futute travels.
John, 1-night trip

10/10 Exceptional

Great room, spacious and clean. Close to everything you need.
Ramon, 2-night trip

10/10 Exceptional

Couple abventure!
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
SERGIO, 4-night trip

6/10 Good

The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
Cielo, 2-night trip

2/10 Poor

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
James, 2-night trip

4/10 Fair

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Andrew, 2-night trip

10/10 Exceptional

Recomendado
LUIS RAFAEL, 1-night trip

10/10 Exceptional

William, 1-night trip

6/10 Good

Melissa, 2-night trip

10/10 Exceptional

Tamas, 1-night trip

8/10 Very good

Hugo, 1-night trip

10/10 Exceptional

Excelente servicio, no les voy a hablar de lo que ya califique con estrellas, les voy a hablar de la calidad humana del servicio que recibí, durante mi estadía mi señora madre murió en mi país de origen y tuve que realizar una serie de tramites de forma remota, la ayuda prestada por el personal del hotel fue de las alta calidad humana y solidaria no tengo palabras para agradecerles, sin duda volveré a visitar este hotel y lo recomiendo sin duda lo disfrutaran.
Luis D Segura, 2-night trip

6/10 Good

Debe cambiar la condición de oferta del desayuno
El hotel es bonito en general , pero hay habitaciones mejores y peores! El Parqueadero es fatal , de aspecto y vista, pero la salida sólo lo puede hacer un experto ya que es muy estrecha , además la reserva en línea ofrece desayuno incluido pero en realidad no lo dan , a menos que haga la reserva el día que llega al hotel, pero ya es demasiado tarde para cancelación de la misma!
Ximena, 1-night trip

4/10 Fair

Joel, 2-night trip

8/10 Very good

GUIDO, 1-night trip

8/10 Very good

Me salió un buen precio con un cupón que tenía, pero la srta que atendió no quería aceptar que el valor de mi pago incluía desayuno; molesta verifico y después ya no hubo novedad
Maria Isabel, 1-night trip

2/10 Poor

Oscar, 1-night trip

10/10 Exceptional

Excelente atención y condiciones de la habitación.
Artur Carlosovich, 3-night trip

10/10 Exceptional

Cristian, 1-night trip

8/10 Very good

El servicio, la limpieza, el desayuno, el servicio de lavandería fue excelente. Personal muy servicial, dispuesto a ayudar y simpáticos.

10/10 Exceptional

Luis, 1-night trip

10/10 Exceptional

Carlos, 2-night trip

8/10 Very good

Sweet Spot in Banos
We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful. My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
Brad, 2-night trip

8/10 Very good

Daniel, 1-night trip

2/10 Poor

Ugly bathroom and bad smells in it. Hot water didn't work properly.
1-night trip