Enjoy your visit to Chengdu with a stay at Waldorf Astoria Chengdu. Guests can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. The property is only a short walk to public transportation: Financial City Station is 10 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
289 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge)
6 restaurants
2 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Supervised childcare (surcharge)
Local/corner shop
Working away
Business centre
Meeting rooms
Conference centre (20452 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
52 buildings/towers
Built in 2017
Safe-deposit box at front desk
Terrace
Library
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Room amenities
Be entertained
LED television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Stocked minibar (select free items)
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
WiFi (surcharge)
Free local calls
Food and drink
Fridge
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Fees & policies
Optional extras
WiFi is available in guest rooms for CNY 40 per 24-hour period (rates may vary)
WiFi is available in public areas for CNY 40 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 258 for adults and CNY 129 for children
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 350.0 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu
Frequently asked questions
Does Waldorf Astoria Chengdu offer free cancellation for a full refund?
Yes, Waldorf Astoria Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waldorf Astoria Chengdu?
Yes, there's an indoor pool.
Are pets allowed at Waldorf Astoria Chengdu?
Sorry, pets aren't allowed.
Is parking offered on site at Waldorf Astoria Chengdu?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Waldorf Astoria Chengdu?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Waldorf Astoria Chengdu and nearby?
Waldorf Astoria Chengdu has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Waldorf Astoria Chengdu?
Yes, there are 6 on-site restaurants.
What's the area around Waldorf Astoria Chengdu like?
Waldorf Astoria Chengdu is located on the Strip in Wuhou, a short 6-minute walk from Jiufang Shopping Center and 10 minutes' walk from Chengdu Yintai Centre.
Waldorf Astoria Chengdu Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
9.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
13 Jul 2024
There are some bed bugs bite me, so sad about it 😭😭
Jiahui
Jiahui, 3-night trip
Verified Expedia guest review
4/10 Fair
12 May 2024
Not up to the standard of this kind of hotel.
The non smoking room was checked in with smoker.
The cleaning lady talks so loud at the corridor.
The waiter doesn’t seem to know what coffee milk is.
Tommy
Tommy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2019
Enrico
Enrico, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
29 Jan 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2019
Great place to stay
Great modern hotel. Extraordinary service. Highly recommended.
Alexander
Alexander, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2018
Verified traveller
4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2018
One of the hotels you should stay
It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Linghao
Linghao, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2018
Nice hotel great service
Really enjoyed stay, nice service. We definitely will stay there again.