Good: Good location, easy to find, spacious room, breakfast OK, good speed of WiFi, pleasant decor in public areas, kettle in the room, warm room on arrival, comfy bed.
Bad: no teabags or condiments in room, just 1 tiny sachet of instant coffee, towels on bed (what's the point?), tiny flat screen which can't be rotated, shower rail not working and shower hose really short makes you duck when you wash your hair. And person playing piano at midnight should take a few more lessons...