No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
What's nearby
Lipi Lake - 4 min drive
Luna Plaza - 4 min drive
Dongmen Night Market - 6 min drive
Jimmy Park - 6 min drive
Yilan Sports Park - 7 min drive
Getting around
Taipei (TSA-Songshan) - 67 min drive
Taoyuan International Airport (TPE) - 91 min drive
Yilan Station - 11 min drive
Wujie Erjie Station - 11 min drive
Jiaoxi Sicheng Station - 12 min drive
Free train station pickup
Free train station drop-off
Restaurants
陳茂庚魚丸米粉 - 20 min walk
知味西餐廳 - 1 min walk
楊彩卿魚丸米粉 - 3 min drive
螃蟹屋和漢海鮮餐廳 - 5 min drive
日本料理舞 - 1 min walk
About this property
The Westin Yilan Resort
The Westin Yilan Resort features a free kids' club and puts you within a 15-minute drive of Jiaosi Hot Springs. Guests can indulge in facials, and Seasonal Tastes, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
91 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Free train station shuttle from 10:30 AM to 4:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Self-service breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Children's menu
What to do
Hot springs
Karaoke
Pool table
Working away
Meeting room
Conference space (1335 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Pool loungers
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour health club
An outdoor pool
Spa services
Steam room
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Portable bath seats
Lowered plug sockets in bathroom
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Accessible bath
Lever door handles
Room amenities
Be entertained
49-inch LCD TV
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Hydromassage shower head
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.
Dining
Seasonal Tastes – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mai – This restaurant specialises in Japanese cuisine. Open daily.
Cafe Lounge – On-site bar.
Fees & policies
Optional extras
Self-service breakfast is offered for an extra charge of approximately TWD 638 for adults and TWD 385 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number 243
Also known as
Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan
Frequently asked questions
Does The Westin Yilan Resort offer free cancellation for a full refund?
Yes, The Westin Yilan Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Yilan Resort?
Yes, there's an outdoor pool.
Are pets allowed at The Westin Yilan Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Yilan Resort?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Westin Yilan Resort?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Westin Yilan Resort and nearby?
On-site recreation at The Westin Yilan Resort includes hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. The Westin Yilan Resort also has a garden.
Are there restaurants at or near The Westin Yilan Resort?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
Does The Westin Yilan Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around The Westin Yilan Resort like?
The Westin Yilan Resort is a short 13-minute walk from Taiwan Bowl & Dish Museum and 17 minutes' walk from Pangxie Mao Pao Park.
The Westin Yilan Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Jul 2024
Chi
Chi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Louis
Louis, 2-night trip
Verified Orbitz guest review
6/10 Good
13 Mar 2024
Galen
Galen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jan 2024
Ashley
Ashley, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Dec 2023
CHIU
CHIU, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2023
Franklin J
Franklin J, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2023
CHIH YEN
CHIH YEN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2023
The Villa pool is not senior friendly!!! Not safe !!
CHI
CHI, 1-night trip
Verified Expedia guest review
6/10 Good
18 Mar 2023
Hot spring tub in the room a little too small and the light above the tub was broken. Overall impression not as good.
Cheuk Shing Simon
Cheuk Shing Simon, 1-night trip
Verified Expedia guest review
4/10 Fair
1 Aug 2022
Sebastian
Sebastian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2022
Jack Liwei
Jack Liwei, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2022
Dominic
Dominic, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Jan 2022
Theodore
Theodore, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2021
Lan Jung
Lan Jung, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
19 Apr 2021
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 Mar 2021
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
22 Mar 2021
Let’s talk about stinkin Roo-mors
In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL.
This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha.
We stayed one night in the deluxe room on the top floor.
Pros: good service, 3rd floor rooms have high ceilings, comfortable bed.
Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue.
Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2021
Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Jan 2021
Howard
Howard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2020
Excellent resort.
Very clean, comfortable and all staff was very kind. Hot spring was very nice.
The only downside to this hotel is that the swimming pool is smaller than expected.
Jiyoung
Jiyoung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2020
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2020
After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!
Charles&Lily
Charles&Lily, 1-night family trip
Verified Expedia guest review
8/10 Very good
17 Aug 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2020
nice hotel and staff
It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.