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Serra Park Flat Service - RQ Turismo

Rio Quente apartment with kitchenette and balcony

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Serra Park Flat Service - RQ Turismo

Indoor pool, 3 outdoor pools, pool loungers
Lobby sitting area
Standard Room | In-room dining
Front of property
Standard Room | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

7.2 out of 10

Good

Apart-hotel

Sleeps 4

Popular amenities

  • Bar
  • Parking available
  • Kitchenette
  • Refrigerator
  • Air conditioning
  • Lounge area
Main amenities
  • 20 apartments
  • Daily housekeeping
  • 3 outdoor pools and indoor pool
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • 24-hour front desk
  • Multilingual staff
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Kitchenette
  • Separate dining area
  • Living room

Room options

View all photos for Standard Room

Indoor pool, 3 outdoor pools, pool loungers

Standard Room

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
  • 39 sq m
  • Sleeps 4

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About the area

Map
Av. Brasil Esq. com Rua Piaui S/N, Esplanada, Rio Quente, 75695-000

What's nearby

  • Serra de Caldas State Park - 5 min walk
  • Hot Park - 1 min drive
  • Parque das Fontes - 5 min drive
  • Acqua Park diRoma - 24 min drive
  • Water Park - 26 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 78 min drive

Restaurants

  • ‪Restaurante - ‬1 min drive
  • ‪Bar dos Ventos - ‬3 min drive
  • ‪Bar Pier Point - ‬2 min drive
  • ‪Choperia San Sarah - ‬2 min walk
  • ‪Casa de Cora Restaurante - ‬6 min drive

About this property

Serra Park Flat Service - RQ Turismo

Enjoy your visit to Rio Quente with a stay at this aparthotel. After splashing around at the 3 outdoor pools, you can unwind with a drink at the pool bar. An indoor pool, a steam room and a children's pool are other features.

Languages

English, Portuguese

At a glance

DONE

Property size

    • 20 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 1 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 25.00 per day)
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Indoor pool
  • Sunloungers
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (BRL 25.00 per day)

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • 1 poolside bar
  • Room service available

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • 22-inch TV
  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Balcony

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Blackout curtains
  • Newspapers in reception (surcharge)
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • 5 floors
  • 1 building
  • Built in 2014

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: BRL 8.00 per person, per night

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 25.00 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Serra Park Flat Service RQ Turismo Apartment Rio Quente
Serra Park Flat Service RQ Turismo Apartment
Serra Park Flat Service RQ Turismo Rio Quente
Serra Park Flat Service RQ Turismo
Serra Park Flat Service RQ Tu
Serra Park Flat Service RQ Turismo
Serra Park Flat Service - RQ Turismo Aparthotel
Serra Park Flat Service - RQ Turismo Rio Quente
Serra Park Flat Service - RQ Turismo Aparthotel Rio Quente

Frequently asked questions

Does Serra Park Flat Service - RQ Turismo offer free cancellation for a full refund?
Yes, Serra Park Flat Service - RQ Turismo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at this aparthotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at this aparthotel?
Yes. Self-parking costs BRL 25.00 per day.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2 PM; check-in end time: 1 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Serra Park Flat Service - RQ Turismo and nearby?
Serra Park Flat Service - RQ Turismo has 3 outdoor pools and a steam room.
Does Serra Park Flat Service - RQ Turismo have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Serra Park Flat Service - RQ Turismo have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Serra Park Flat Service - RQ Turismo like?
Serra Park Flat Service - RQ Turismo is in Esplanada do Rio Quente, a short 5-minute walk from Serra de Caldas State Park.

Serra Park Flat Service - RQ Turismo Reviews

Reviews

7.2

Good

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

Célia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adriano R silva, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sergio C, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Juliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rennan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Leonardo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Péssimo custo benefício
Apartamento sujo, paredes carecendo de pintura, café da manhã não é realizado no local.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Paulo Roberto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pode melhorar
Limpeza dos apartamentos foi sofrivel, apartamento sem equipamentos de cozinha (pratos, talheres, camas sem criados mudos.
Paulo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel
Indico a todos esse hotel.....maravio e ótima localização!!
Ademar, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Maria Luíza, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Lugar incrível hotel péssimo
Ficamos sem serviço de limpeza por 3 dias simplesmente pq perguntamos a camareira se ela havia visto 2 óculos que não estávamos achando! Atendimento péssimo! Sem solução e falta de vontade nas solicitações da hospedagem!
Fabiano, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Thiago, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Carnaval na chuva...
Apartamento bom,porém área de lazer ruim sem graça.
danielle , 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Atendimento limpeza restaurante anexo, localidade do estabelecimento
2-night trip
Verified Expedia guest review

4/10 Fair

Ultima opção
O atendimento recepção é ótimo porem é só, Levem cobertas, o café é horrível, não vale a pena! É só pra dormir mesmo é olhe lá! Em resumo seria uma última opção.
Isa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Conforto e Aconchego! 🙏🙏✨✨😊😊
MAURO ELIAS, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Tudo muito bom!
Flat muito bom, limpo, camas confortáveis, tamanho ideal. Excelente localização. Perto de tudo. Não precisa de carro pra fazer nada. O café da manhã com muita variedade e sabor. O fato de não ser servido no próprio hotel não prejudicou em nada. Funcionários simpáticos e prestativos. Voltaria com certeza!
Rodrigo, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

como assim?
nossa estadia? chega a ser engraçado, se não for levado a sério esta pergunta, visto que no retorno da viagem os notifiquei das condições de desprezo aos hóspedes pelo hotel em questão. mas volto a dizer o que disse, e não fui lido, ouvido, sequer tomado conhecimento por vocês, sobre tais condições: ficamos hospedados por 7 dias, no segundo dia a pessoa responsável pela limpeza estava no ap ao lado, pedi que trocasse ao menos as toalhas, já que não temos costume de sujar o ambiente, ela, sem ao menos olhar para mim, disse: é só deixar a chave na portaria. desci à portaria, onde havia deixado a chave, que disse que iria limpar o ap. neste dia trocaram as toalhas mas nem arrumaram as camas! depois não tomaram mais conhecimento de nossas reclamações, ficamos usando as toalhas que levamos de casa ( para piscina) no banheiro, compramos sabonetes e papel higiênico no mercado... e desaforadamente fomos direcionados a tomar o café da manhã ( incluso na diária) num restaurante a 100 metros do hotel, como sabe quem conhece Rio Quente, numa rua com acentuado aclive! soubemos depois que o dono do restaurante é o síndico do prédio do hotel. É imperdoável tal conduta, do hotel e depois dessa Empresa (Hoteis.com) em não nos dar satisfação alguma sobre nossa reclamação, e sarcasticamente vir agora, um mes depois, voltar perguntar como foi nossa estadia!! espero uma resposta vossa ainda.
sergio, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Bom
Apto confortável e em boas condições, mas não foi feita arrumação e limpeza nos dias da hospedagem. O café também é em outro local fora do hotel
Verified Hotels.com guest review

6/10 Good

Mais ou menos o hotel
O grande problema foi que não tinha serviço de pessoas com as bagagens e principalmente meu quarto só tinha um ar condicionado de gaveta só na sala que não esfriava! Passamos muito valor!
LEANDRO, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel Simples.
Hotel insosso, piscina muito pequena, sem atrativos para crianças e adultos. O apartamento até atende para se dormir bem, mas não aconselho ir para este hotel para ficar dias, no máximo dormir por uma ou duas noites. Alguns atendentes atendem Super bem, outros deixam a desejar. Café da manhã fraco, a comida vai acabando e eles demoram de repor. Divulgam cama king e na verdade é Queen. Não tem TV a cabo e a internet não funciona no quarto e mal funciona na recepção. Péssimo serviço.
Fabio, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Limpeza
A camareira foi limpar o quarto e deixou sem papel higiênico. A toalha que estava no chão para troca foi pendurada como se estivesse limpa. A camareira levou o lençol e deixou apenas a roupa de cama que era menor do que o colchão, ou seja, qualquer movimento durante o sono você fica em contato direto com o colchão velho e amassado que está por baixo. O piso do box foi feito sem caída para o ralo, fica sempre um volume grande de água parada, mesmo sem o chuveiro estar ligado.
8-night trip
Verified Expedia guest review