The hotel was in a great neighborhood, conveniently close to everything. The room itself was spacious and comfortable. However, one downside was that the quilt was folded between two sheets instead of having a proper cover, causing it to slip out constantly during the night.
Unfortunately, communication with the hotel was poor. We had arranged a transfer from the airport and received a confirmation email with all the details. After waiting 30 minutes for the driver, we called the hotel, only to be told that the transfer wasn’t coming—without any prior notice. We then had to wait another 30 minutes for a taxi. When we finally arrived at the hotel, we received neither an explanation nor an apology for the failed transfer.