In the heart of Zermatt City Centre, Hotel Continental offers a warm welcome with a free breakfast buffet and bar. Enjoy ice skating on site or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Bäckerei-Konditorei-, Tea-Room Hörnli - 1 min walk
Pizzeria Ristorante Molino Seilerhaus - 1 min walk
Le Petit Royal - 1 min walk
Stefanie's Creperie - 2 min walk
About this property
Hotel Continental
Hotel Continental offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7 AM and 10:30 AM. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, German, Portuguese
At a glance
Hotel size
36 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Ice skating
Bike rentals nearby
Hiking/biking trails nearby
Skiing lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Down duvet
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt
Frequently asked questions
Does Hotel Continental offer free cancellation for a full refund?
Yes, Hotel Continental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Continental?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Continental?
Sorry, there's no on-site parking at Hotel Continental.
What are the check-in and check-out times at Hotel Continental?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Continental and nearby?
Have fun with on-site winter activities such as ice skating.
What's the area around Hotel Continental like?
Hotel Continental is located on the boardwalk in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Zermatt - Furi. Travellers say that the hotel is in a great location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Continental Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Feb 2025
Great hotel, hope to stay again!
Really enjoyed my stay here. Staff was incredibly helpful and friendly. Breakfast was wonderful and exceeded my expectation. The cleaning staff were immaculate. Clearly all the staff cares about the hotel and it really shows. Room was smallish but had tons of built in storage and it was more than ample as a solo traveller. Would recommend and would stay again.
alexander
alexander, 2-night trip
10/10 Exceptional
26 Sep 2024
Great location
michael
michael, 2-night trip
8/10 Very good
27 Oct 2024
right in the central Zermatt, 5 min walk from the Zermatt train station and also the train to the Matterhorn. would stay here again.
SYED
SYED, 4-night trip
10/10 Exceptional
23 Sep 2024
Very good location
Donny
Donny, 1-night trip
10/10 Exceptional
11 Nov 2024
Enjoyable stay
Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay.
Verified traveller
3-night trip
10/10 Exceptional
14 Oct 2024
The hotel is right in the heart of the town. There's free city local buss for free rides.
Phung
Phung, 1-night trip
8/10 Very good
11 Sep 2024
nice quaint hotel. clean.
Michele
Michele, 2-night trip
8/10 Very good
7 Jun 2024
Great location
Michael
Michael, 1-night trip
10/10 Exceptional
27 Sep 2024
Very comfortable.Perfect location.Dog friendly.Everyone was helpful.
William
William, 2-night trip
10/10 Exceptional
10 Jun 2024
Charming and affordable location in the heart of Zermatt
Remo
Remo, 2-night trip
10/10 Exceptional
13 Aug 2024
We stayed 2 nights and the front desk staff were very helpful and friendly. The room was comfortable and clean. It was easy walking distance to the train station.
Patricia
Patricia, 1-night trip
10/10 Exceptional
29 Sep 2024
They allowed much earlier check in.This is the thing which I am impressed about Switzerland. Complimentary breakfast was really good.
haroon
haroon, 2-night trip
8/10 Very good
9 Aug 2024
Nice hotel in Zermatt
Cozy hotel with friendly staff. Only downside was no air conditioning in the room, which was very hot.
Frederik
Frederik, 1-night trip
10/10 Exceptional
12 Sep 2024
Everything was perfect
Shailesh
Shailesh, 1-night trip
10/10 Exceptional
11 Jun 2024
Excellent Hotel
Very clean room, amazing view from the balcony and great location. Would love to come again!
Wioleta
Wioleta, 1-night trip
8/10 Very good
28 Jun 2024
Zermatt
Good location.
Mike
Mike, 2-night trip
10/10 Exceptional
7 Sep 2024
Lovely service
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
28 Mar 2024
Nice hotel
Srikumar
Srikumar, 2-night trip
10/10 Exceptional
1 May 2024
My wife and I are happy with the service and location, they also provide good breakfast
Robert
Robert, 1-night trip
10/10 Exceptional
7 Sep 2024
Super convenient hotel location that’s within 5 minutes walk to train station. Room was a good size with decent sized washroom and large tub. Balcony was perfect for two. Breakfast had a good variety. Super comfortable bed and quiet area for a good night’s rest!
Madison
Madison, 1-night trip
10/10 Exceptional
7 Oct 2024
Hotel staff (I don't recall the name) who helped us was super good and polite. He took extra effort to give us room with view without extra charge. Additionally I was surprised that our room ready to check in by 12 noon. Breakfast was good too. Location is perfect, just 5 min walk from train station and main market.
smita
smita, 1-night trip
10/10 Exceptional
6 Jul 2024
The hotel is walkable from the railway station and provides precise directions. The staff is very helpful. Breakfast is excellent.
Vipul
Vipul, 2-night trip
10/10 Exceptional
29 Aug 2024
Very nice staff. Went out of their way to help.
Jamie
Jamie, 1-night trip
10/10 Exceptional
23 Sep 2024
Hotel Continental, a perfect stay
We loved our stay at Hotel Continental. The breakfast is lovely and filling, the rooms clean and comfortable and quiet. The staff so friendly and helpful. We loved opening our balcony to enjoy the Mountain View’s and courtyard below. Only a short walk from the train station and close to so many restaurants, walks and fun shops. We loved our fondu dining experience at Swiss Chalet (just across the courtyard from the hotel). It couldn’t have been more enjoyable. Thank you to the staff!
Melody
Melody, 2-night trip
10/10 Exceptional
16 May 2024
The breakfast was simple and had a variety of choices. The location is perfect within minutes walk from the train station.