John F. Kennedy International Airport (JFK) - 56 min drive
Penn Station - 12 min walk
New York W 32nd St. Station - 15 min walk
Grand Central - 42 St. Station - 16 min walk
42 St. - Port Authority Bus Terminal Station - 3 min walk
Times Sq. - 42 St. Station - 7 min walk
34 St. - Penn Station - 7 min walk
Restaurants
Frames Bowling Lounge - 1 min walk
Dear Irving on Hudson - 2 min walk
Blue Ruin - 1 min walk
The Joyce Public House - 3 min walk
2 Bros Pizza - 1 min walk
About this property
DoubleTree by Hilton New York Times Square West
DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the fitness centre for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is 3 minutes and Times Sq. - 42 St. Station is 7 minutes.
Languages
Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish
At a glance
Hotel size
612 rooms
Arranged over 34 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Secured on-site self-parking (USD 70 per day)
Secured on-site valet parking (USD 90 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Travelling with children
Local/corner shop
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (900 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
More
Housekeeping (on request)
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Tranzit – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION – On-site rooftop bar. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
WiFi is available in public areas for USD 9.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
Wired internet access is available in public areas for USD 9.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24.95 to 30.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
One of the bars/lounges
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Parking
Secured self-parking costs USD 70 per day
Secured valet parking costs USD 90 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York
Frequently asked questions
Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton New York Times Square West?
Yes. Self-parking costs USD 70 per day. Valet parking costs USD 90 per day.
What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton New York Times Square West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
Yes, Tranzit offers American cuisine.
What's the area around DoubleTree by Hilton New York Times Square West like?
DoubleTree by Hilton New York Times Square West is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travellers say that the hotel is in a great location.
DoubleTree by Hilton New York Times Square West Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
29 Dec 2024
Room was good and comfortable. But lobby and restaurant was freezing nearly all the time. Plus the breakfast was poor and very expensive.
Adrian
Adrian, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Delayed check in
Check in was super long, delayed for couple hours
Snejana
Snejana, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 Dec 2024
Michele
Michele, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Good stay in busy season
Good room. Lobby is a mess and main entrance is blocked and we had a flood in our room in the 7th floor had a flood in hallway. But can’t complain about it, since it was Christmas and they were very busy.
Uriel
Uriel, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 Dec 2024
Hotel lobby was very cold. The restaurant was so cold they couldn’t keep the food hot.
The rooms were very small but service was good. Hard to get an elevator
Sandra
Sandra, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Dec 2024
Poor
The room didn't had no heat, we did reported the technician, he couldn't fix it so he gave us a electric heater. We had to sleep with our clothes on.
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Nice place to stay in Manhattan
Nice convenient location. Very friendly and helpful staff.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 Dec 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Edlyn
Edlyn, 2-night family trip
Verified Hotels.com guest review
6/10 Good
23 Dec 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Dec 2024
It was great, room nice, warm, clean! Service great! Just too cold in the dining area! It’s amazing we could leave our luggage in the hotel before check in and after check out! It’s really helpful! Lady in the front desk helped us because we missed the bus going to NY and didn’t do the check in on time because of this. When we arrived she told us we had to communicate with the Hotel otherwise we’d miss the reservation that in fact we missed but she found another room for us! I didn’t have this info im my email and this should be made clear for the guests! Lady was great! I can’t imagine being with my family in NY without a room to spend the night.
Roberta
Roberta, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Staff is very pleasant and accommodating
Nicole
Nicole, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
We had an amazing time at this hotel, surprisingly it wasn’t noisy at night either.
Kayla
Kayla, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Laurie
Laurie, 3-night trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Good experience
Rooms were clean, but small. Staff was helpful. There was no place to sit and dine if you grabbed fast food. Very small common area in lobby and lobby was very dark. Besides those two things hotel stay was overall good and nice location. Close to Times Square.
Kriston
Kriston, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Dec 2024
Not for business travelers
The lobby is like an insane Bus station packed like sardines with people and luggage at all hours. It takes forever to get an elevator and no one working there cares at all!!! Everyone has a ridiculous amount of luggage and no where to go. I travel all the time and have never seen the likes of this!
Madeline
Madeline, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Martyn
Martyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Emily
Emily, 2-night trip
Verified Hotels.com guest review
4/10 Fair
9 Dec 2024
Find somewhere else
I wouldn't choose to stay here again or recommend this hotel to anyone I know. The photos on line make it look much brighter and glossier when in real life it is very weathered and worn. We had sockets falling off the walls, no main light in the main bedroom area just wall fixed bedside lights. No space to store luggage cases, the tiniest wardrobe for hanging- the rail is front to back not left to right so you can't easily put anything on it or take anything off of it, and 2 very small double beds- I don't think these would have been classed as a UK small double. The woman who should have welcomed us was rude- in fact all of the women we encountered there were rude. The friendliest person by far was a bar man called Daniel- well done to him. The rooms were extremely noisy and ours did not feel especially clean.
Verified traveller
4-night business trip
Verified Hotels.com guest review
6/10 Good
6 Dec 2024
Overall it was good. Did not have hot water the first night to shower, but it was fixed by the morning.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
The room was very small and not as shown in photos. No electric tea kettle in the room nor was provided when requested.