Mercure Shanghai Hongqiao Railway Station

3.5 star property
Hotel with restaurant, near Hongqiao Tiandi

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January 2025

Photo gallery for Mercure Shanghai Hongqiao Railway Station

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Breakfast, dinner, brunch served; international cuisine
Business centre
Daily buffet breakfast (CNY 69 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • 24-hour front desk
  • Computer station
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 2
  • 1 Single Bed

Privilege, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 3
  • 2 Single Beds

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Free bottled water
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
No 5 Lane 683 Shenhong Road, Mansion Sincere Center, Shanghai, Shanghai, 201106

What's nearby

  • National Exhibition and Convention Center - 7 min drive - 7.1 km
  • Hongqiao Tiandi - 7 min drive - 8.6 km
  • Shanghai Zoo - 8 min drive - 9.4 km
  • Jing'an Temple - 15 min drive - 18.5 km
  • People's Square - 17 min drive - 18.5 km

Getting around

  • Hongqiao International Airport (SHA) - 16 min drive
  • Pudong International Airport (PVG) - 66 min drive
  • Shanghai Hongqiao Railway Station - 11 min walk
  • Nanxiang North Railway Station - 14 min drive
  • Shanghai South Railway Station - 17 min drive

Restaurants

  • ‪上海滩餐厅 - ‬17 min walk
  • ‪Mr. Glasses - ‬17 min walk
  • ‪Yonghe King 永和大王 - ‬1 min drive
  • ‪老娘舅 - ‬11 min walk
  • ‪麦当劳 - ‬7 min drive

About this property

Mercure Shanghai Hongqiao Railway Station

Mercure Shanghai Hongqiao Railway Station puts you within a 15-minute drive of National Exhibition and Convention Center and Jing'an Temple. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit Rui, which serves international cuisine and is open for breakfast and dinner.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Lift

Room amenities

Be entertained

  • 43-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Rui – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner.
On-site venue No. 2 – lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 69 per person

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Shanghai Hongqiao Railway Station Hotel
Mercure Shanghai Hongqiao Rai
Mercure Shanghai Hongqiao Railway Station Hotel
Mercure Shanghai Hongqiao Railway Station Shanghai
Mercure Shanghai Hongqiao Railway Station Hotel Shanghai

Frequently asked questions

Does Mercure Shanghai Hongqiao Railway Station offer free cancellation for a full refund?
Yes, Mercure Shanghai Hongqiao Railway Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Shanghai Hongqiao Railway Station?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Shanghai Hongqiao Railway Station?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Shanghai Hongqiao Railway Station?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Shanghai Hongqiao Railway Station and nearby?
Recommended spots to visit include Hongqiao Tiandi (2.1 mi) and National Exhibition and Convention Center (4.4 mi), along with Cloud Nine (8.7 mi) and People's Square (11.4 mi).
Are there restaurants at or near Mercure Shanghai Hongqiao Railway Station?
Yes, Rui offers international cuisine.

Mercure Shanghai Hongqiao Railway Station Reviews

Reviews

7.4

Good

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

Difficult to find the location, no pick-up service
Dinglin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Doesn't reach the minimum acceptable standard.
Check in was fine. Two of the elevators weren't working and one that was was also filthy and unfinished. The the hallway carpets are all stained and somewhat disgusting. When I got to my first room the bathroom had a bit of an off-smell, however this only intensified until a couple hours later when the entire room was inundated with the stench of sewage. After about 30 minutes of discussion and inspection, the staff moved me to another room. Unfortunately the toilet did not properly function there. This was my third stay at this hotel. The previous two times I had been put off my the dirtiness of the elevators and the hallways, but the room was so cheap and so convenient to the Hongqiao rail station that I took the good with the bad, but the continued decline has put this hotel on my blacklist. I travel in China regularly for business and realize that the standards there are different than in Europe - in some ways they are better, in others worse - but this hotel is just below what I would consider a minimum acceptable standard. Spend a bit of extra money and go somewhere else...
Lance, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and worth the price. Recommended for stay. Clean as well
Junior, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Conveniently located for the train station.
Hotel itself is absolutely fine - comfortable and in quiet location. Well placed for the train station which is a 15 minutes walk. One suggestion is for the hotel to provide more detailed instructions on the website on how to how to reach it on foot - I have taken a taxi from the train station and the driver was less than pleased having to drive me such a short distance. No idea what he said, but kept shouting waving his hands, so presume unhappy :) . It is a very easy walk, but hotel is a little tucked away and not immidiately visible from the main road. Overall fine and would stay again for the convenience of its location.
Jakub, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mohal, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

After paying for the reservation online with Expedia I was told at the hotel that I'd need to pay the nightly rate. They claimed that what I paid online. Was only a deposit and that it would be refunded to my account. Now after returning to the states, nothing has been refunded.
Patrick, 1-night business trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is further from the Hongqiao Train Station than it looks on the map. Would suggest a taxi but you can walk for about 20 minutes. Can get across the access road via the underground mall (The Hub) or to the top level and use walkways. Refrigerator did not work. Changed rooms. Wifi speed is ok. Rooms are very large. There are no English explanation sheets for the air conditioning and TV remote. You will need to contact the front desk. The hotel is new and modern and in an industrial park area. There are convenience stores nearby and a shopping center with food not far away. Front desk spoke limited English.
2-night trip
Verified Expedia guest review

8/10 Very good

unfortunately no signage on main road thus no walking direction leading to hotel inside a maze of buildings!
Andy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

yiping, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not recommend
Everything was a mess! Staff don’t talk English, refrigerator does not work ! Phone does not work ... I do not recommend
Eledir, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nothing out of ordinary. Room is clean but relatively small. Breakfast is good.
1-night trip
Verified Expedia guest review

8/10 Very good

Place was clean. Smoke from other rooms would blow in each day for our 2 rooms. Very little english spoken so support was limited, but the front desk tried their best! Breakfast was good, but not outstanding. Internet was acceptable given China limitations. Overall, a decent stay would would stay again. Close to Alibaba campus.
rick, 9-night business trip
Verified Hotels.com guest review

6/10 Good

No clear driving directions to Hotel. Very hard to find even with gps. WiFi was not available in our room. All written information was in Chinese. Needed Some english. No info was provided about food...breakfast or coffee. Was it included or would there be a charge? Air conditioner hard to set. No wash cloth with linens. Would have liked more coffee in room. But room was spacious and clean. Bed was comfortable. Staff tried to be Of help when questioned.
Tornbrook, 1-night trip
Verified Orbitz guest review

6/10 Good

a fair Hongtiao business hotel
- actually majority of the staff actually cannot speak english as well the room AC controls are only in chinese. That would not be issue if it would be a simple china-outback hotel but as they advertise communication in english and are of this renowned brand and price level, at a major international transport hub, I have to complain about it. - the same with soundproofing, you can hear chating and music from next rooms in the night + spacious,modern and clean exec room with modern bathroom and good amenities (free soft drinks, sofa, electrical bidet...) ++ Location - Close walking distance to Hongqiao hub, they have a free shuttle to the railway station Lot of chinese restaurants and shops around + huge Hongtiao shopping center + working wifi
Karel, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

You can make call from your room!
Terrible, phone in the room could only make hotel internal calls only!!!! If u need to call outsiders, you need to make a call next to receptionist on the ground floor!!! Totally terrible n ridiculous in a Mercure hotel
2-night business trip
Verified Hotels.com guest review

4/10 Fair

very rude staff,
very rude staff, I would not recommend this place for foreigners
Ashesh, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Rude staff
Rude staff, wouldn't recommend for foreigners
Ashesh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Close to Railway and Airport
A near new hotel in a brand new city within easy distance from the HUB shopping mall, the Railway Station and the Airport
Warrick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel close to airport and railway statio
Very handy location. Very new and clean with helpful staff. Excellent
Warrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a very nice hotel. They have very good staff and have free shuttle bus to the railroad station. Love this hotel.
George , 1-night trip
Verified Expedia guest review

6/10 Good

注意标间千万别定单人间写的是twinbed,其实是单人床!
一开始给了一间超级小的房间。非常惊讶,mercure竟然有这么局促的房间后来知道,(每层几十间房就4间角上的房特小,躺在床看见天花板比床大一点点,还是斜的)。 订的是twinbed写在英文订单上的 . 房间里的床竟然是个单人床,。跟hotels 打电话,他们也很帮我沟通 但是前台一个男生非常不变通,非说我订的就是这种房间。本来其他员工说可以换别的房,他还不让。第二天早上我出门这个男生跟我说抱歉,并帮我后换到了大的标间。其实早这样大家都开心,在有房的基础上,客户开心,自然传播好口碑。后来看了一些评价,很多别人的评价都不好,作为4星级的mercure 曾经是我非常信赖的品牌,别换了中国东家欧洲气质全没了!这个楼可能造型比较特别,四角房间造型各异,那几间真是很难受,如果是2星级酒店,我也就不说什么了,建议酒店把每层角上2间改成一个套间卖,要不谁住都难受。最后结果还可以,酒店还是懂道理的。所以继续支持。
meng, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Tai Him, 2-night trip
Verified Hotels.com guest review

6/10 Good

駅までのシャトルバスが1時間に1本しかないため結果不便。タクシーを呼んでもらったら10分程度で来るがお金がかかるので意味がない。ホテル周りは夜になると怖いくらいに真っ暗で何もない。
TOSHIAKI, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ホテルをキャンセルした覚えがないのですが、チェックインの時にキャンセルされてますと言われました。 なぜキャンセルになったか疑問に思います。 そのほかは完璧でした。
パン, 8-night family trip
Verified Expedia guest review