The Capital Pearls is a great choice for your beach stay in Umhlanga, putting you near activities such as surfing/body boarding. The outdoor pool provides a splash of fun, and guests can also take advantage of 1 hot tub. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
Afrikaans, English
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
What to do
On the beach
Surfing/body boarding nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Roll-in shower
Wheelchair-width doorways
Step-free path to entrance
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Toaster
Free bottled water
More
Daily housekeeping
In-room safe
Cleaning supplies
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 270 per person
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Capital Pearls Aparthotel Umhlanga
Capital Pearls Aparthotel
Capital Pearls Umhlanga
Capital Pearls
The Capital Pearls Hotel
The Capital Pearls Umhlanga
The Capital Pearls Hotel Umhlanga
Frequently asked questions
Does The Capital Pearls offer free cancellation for a full refund?
Yes, The Capital Pearls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Capital Pearls?
Yes, there's an outdoor pool.
Are pets allowed at The Capital Pearls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capital Pearls?
Yes, there's free self parking.
Is an airport shuttle service offered by The Capital Pearls?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Capital Pearls?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at The Capital Pearls?
No, this hotel doesn't have a casino, but Sibaya Casino (7-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at The Capital Pearls and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Capital Pearls also has a garden.
Are there restaurants at or near The Capital Pearls?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around The Capital Pearls like?
The Capital Pearls is a short 16-minute walk from Umhlanga Rocks Beach and 7 minutes' walk from Umhlanga Main Beach.
The Capital Pearls Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Near beach
Fantastic place to stay. A bit busy during high season but overall great stay.
Andreas
Andreas, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Aamirah
Aamirah, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Excellent
Louise
Louise, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Roshnee
Roshnee, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Siboniso
Siboniso, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Adam
Adam, 6-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Ahmed Adam
Ahmed Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Verona
Verona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Very good
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Weyers
Weyers, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Nicola
Nicola, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
9 Jul 2024
Tony
Tony, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Serwaa
Serwaa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2024
Mark
Mark, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2024
We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.
Natasha
Natasha, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 Jun 2024
Very nice hotel. Great location. Checkin went from looking like an early checkin would be an option to being after the 2pm checkin time. Other than checkin experience everything else was very good.
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Jun 2024
Love to stay here very convenient and friendly staff.
Felicia
Felicia, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Very friendly & helpful staff.
Well appointed, clean rooms
Diane
Diane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Lovely well appointed rooms.
Very pleasant, helpful and friendly staff.
Thank you for a wonderful stay!
Diane
Diane, 4-night romance trip
Verified Expedia guest review
8/10 Very good
13 Apr 2024
Stay at the Pearls
The superior apartment that I was booked into on the 19th floor was really good. The view from the bedroom balcony and the living room balcony was exceptional and was what I was looking for. My sleepless night was unfortunately due to my neighbor, running his TV at loud levels until 11 PM. The living area and TV is situated right behind the partitioning of the bedroom. That is the problem with those rooms. The walls are not constructed of bricks and sound travels terribly the rest of the apartment was perfect. I was then moved to an apartment on the 20th floor, but this was no longer the same category. The bedroom had no windows. There was no window to open up for fresh air. This could not have been a superior apartment, but I was able to get a good night sleep as I had no neighbors.
I ate at the restaurant and the food was good. Room service was responded to very quickly and very properly. helpfulness of the staff was very good
EMT
EMT, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
9 Apr 2024
Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night.
It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room.
After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle.
I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine.
I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.
Milile
Milile, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 Apr 2024
Clarissa
Clarissa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Mar 2024
Jamal
Jamal, 3-night romance trip
Verified Expedia guest review
2/10 Poor
25 Feb 2024
Front desk manager was rude and unhelpful. Having confirmed a one bed superior apartment via an email we were degraded on arrival. The front desk manager was not interested in apologising and actually encouraged me to complain, his attitude was unacceptable. I did speak to another front desk manager who stated he would get the GM to email but no correspondence received. Customer service not up to international standards