At The GrandWest Arashiyama, you'll be within a 10-minute drive of Nijō Castle and Nishiki Market. Other features include free bike rentals and a garden. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking within 787 ft; booking required
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Private picnics
Travelling with children
Children stay for free (see details)
Children's games
Toys
Children's books
Corner guards
What to do
Shopping
Services
Front desk (limited hours)
Concierge services
Luggage storage
Multilingual staff
Free bike hire
Romance packages
Facilities
Garden
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Premium bedding
Extra futon (surcharge)
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Mini fridge
Freezer
Free bottled water
High chair
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Public bath/onsen services include a yukata (Japanese robe).
Dining
Kyocafe chach嵐山 – On-site café.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Futon beds are available for JPY 2800 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto
Frequently asked questions
Does The GrandWest Arashiyama offer free cancellation for a full refund?
Yes, The GrandWest Arashiyama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The GrandWest Arashiyama?
Sorry, pets aren't allowed.
Is parking offered on site at The GrandWest Arashiyama?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The GrandWest Arashiyama?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The GrandWest Arashiyama and nearby?
Have fun during the warmer months with activities such as cycling. The GrandWest Arashiyama also has a garden.
Does The GrandWest Arashiyama have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The GrandWest Arashiyama have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The GrandWest Arashiyama like?
The GrandWest Arashiyama is a short 4-minute walk from Hankyu Arashiyama Station and 3 minutes' walk from Arashiyama Onsen.
The GrandWest Arashiyama Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
Shan Shan Noel
Shan Shan Noel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Highly recommended family-friendly room
It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.
Wing Sheung
Wing Sheung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2024
An Amazing and Relaxing Stay in Kyoto
Our family of 3 stayed in a total of 5 different accommodations during our trip to Japan. This hotel was our unanimous favorite. The staff was very friendly and helpful. The location was great for our needs (We wanted to be near the bamboo forest and the quiet area of Kyoto). The included breakfast is in a cafe that is below the rooms. This cafe had great food and drinks and also very friendly staff.
The room was very large and spacious. It had 3 separate areas for toilet, shower/wet room, and sink / mirror. Our view of the mountains and local area was amazing as well.
I would definitely recommend this hotel to anyone that is staying in Kyoto.
Justin
Justin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
4 Jul 2024
No elevator : (
Yukiko
Yukiko, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
HAI MEI
HAI MEI, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Jun 2024
Great location for Arashiyama sightseeing, with a nearby bus station that can be used for connecting (no transfer needed) to Kyoto station or Kiuomizu-dela. Room is spacious and clean, toilet and shower/bathroom are very comfortable. Reason for 4 stars instead of 5: design for the beds is suboptimal- the wooden base/legs are short (so the bed is too low for me) and the corners are protruding (easy to kick them when you walk around and it is very painful if you kick). Another minor thing is the accessibility to the breakfast restaurant in downstairs -it would be nicer if it can be accessed from inside the building or through a covered entrance especially in rainy weather.
Jinsong
Jinsong, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Aki Fujii
Aki Fujii, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Spacious and clean room with two beds and mini kitchen area. Less than 10 minute walk from the Arashiyama train station and about 25 minute walk to bamboo forest. Property also has bikes available so we rode bikes to the train station by the bamboo forest and walked over. Breakfast was included and decent. Staff is super friendly and helpful. Need to hop on a train to get in order to get to Nishiki market and Pontocho area.
Richard
Richard, 2-night trip
Verified Expedia guest review
8/10 Very good
10 Jun 2024
Nice little hotel close to tourist area
Location was ideal, close to shops and restaurants. Staff was friendly and helpful. There is no elevator available. The rooms are small and storage is limited. Also, not many power outlets to charge phones. Breakfast was included and it was fantastic. By far the best breakfasts we had during our vacations. Getting taxis and Uber was cumbersome. Overall it was a good experience. I would recommend it.
Jorge
Jorge, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jun 2024
Great hotel. Loved our stay there!
Melissa
Melissa, 6-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
We loved it!
What a great hotel - staff were amazing, so friendly and helpful. Breakfast included in the restaurant downstairs was excellent, loved the gourmet waffles!
And the room .. wow. It was very spacious and the layout and decor were beautifully minimalist. Also had sliding glass doors that opened onto a balcony.
We also enjoyed the rooftop patio with couches, tent and great views.
Very convenient to walk to from station and as easy walk to bridge/river.
I would gladly stay here again … absolutely loved it!!
paula
paula, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2024
Relaxing and lovely place.
Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Sharee
Sharee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2023
Excellent
Liliana
Liliana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Nov 2023
Eloise
Eloise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2023
Yasuko
Yasuko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2023
Kelly
Kelly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2023
xi
xi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2023
The staff and location are amazing!
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2023
Nicole
Nicole, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2023
Quiet and spacious room, the only thing that bother me was there was no elevator in the hotel. So we had to walk 3 floors to our room, as far as baggages, no worry, the friendly staff will help. Will choose to return.
mingdar
mingdar, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
28 Jun 2023
This was our favorite hotel in 10 days around Japan. The room is spacious, super clean, modern and very comfortable. We loved being able to walk to the wonderful Arashiyama sites when the day tourists left. We had a beautiful view of the mountains and the staff is so friendly and helpful. We enjoyed free access to cold water bottles and coffee/tea and a delicious multi choice western style breakfast. The rooftop deck was enjoyable too. The beds are super comfortable.
This is a great option to be close to nature and away from busy Kyoto downtown.
Melissa
Verified Expedia guest review
10/10 Exceptional
19 Jun 2023
I really like the boutique, upmarket, relaxing and comfortable environment of the entire property. I feel so relaxed every day when I am here, away from all the crowds.