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Hotel Alma

3.5 star property
Family-friendly hotel in Medeu District with indoor pool and bar/lounge

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Photo gallery for Hotel Alma

Reception
Family Twin Room | Minibar, in-room safe, blackout curtains, soundproofing
Courtyard
Indoor pool
Front of property – evening/night
In the heart of Medeu District, Hotel Alma offers a warm welcome with a steam room and 24-hour gym. Enjoy quality time with family at the indoor pool or relax in the garden. Previous guests rave about their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is 1.534.908 ₫
1.719.097 ₫ total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, blackout curtains, soundproofing

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Minibar, in-room safe, blackout curtains, soundproofing

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, blackout curtains, soundproofing

Economy Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Hairdryer
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, blackout curtains, soundproofing

Economy Single Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Shower/bath combination
Deep-soaking bath
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, blackout curtains, soundproofing

Standard Single Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 19.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Family Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Family Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
LED TV
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Deep-soaking bath
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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  • Free parking
  • Free WiFi
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8.0 out of 10, Very good, (202)
The price is 2.482.940 ₫
2.780.893 ₫ total
includes taxes & fees
28 Feb - 1 Mar
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About the area

Map
4A Koshkunov St, Almaty, 050010

What's nearby

  • Dostyk Plaza - 17 min walk
  • Panfilov Park - 3 min drive
  • Zenkov Cathedral - 3 min drive
  • Almaty Opera House - 4 min drive
  • MEGA Park - 6 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 16 min drive
  • Almaly - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Fuller's Pub - ‬10 min walk
  • ‪The Noodles - ‬5 min walk

About this property

Hotel Alma

Hotel Alma is a great choice for a stay in Almaty. You can relax at the steam room, work out at the 24-hour fitness centre or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a terrace and a garden.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • On-site parking is limited
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Pool table
  • Table football
  • Ping pong

Working away

  • Conference space (1948 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

RIBS BAR – This bar specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle service is offered for an extra charge of KZT 7000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 10000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel

Frequently asked questions

Does Hotel Alma offer free cancellation for a full refund?

Yes, Hotel Alma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alma?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel Alma?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Alma?

Yes, there's free self and extended parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Alma?

Yes, an airport shuttle is available. The charge is KZT 7000 per vehicle one-way.

What are the check-in and check-out times at Hotel Alma?

Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon.

Is there an on-site casino at Hotel Alma?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at Hotel Alma and nearby?

Hotel Alma has an indoor pool and a 24-hour fitness centre, as well as a garden.

Does Hotel Alma have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Alma like?

Hotel Alma is in Medeu District, a short 17-minute walk from Dostyk Plaza and 5 minutes' walk from Kok Tobe Cable Car.

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Hotel Alma Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel for the money
Yan, 7-night trip

10/10 Exceptional

This place is a joy to stay at....great staff
Robert, 7-night trip

6/10 Good

Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
Lukas, 1-night trip

10/10 Exceptional

Good
Arun, 4-night trip

10/10 Exceptional

Very nice, clean and friendly staff
Yan, 7-night trip

10/10 Exceptional

Great location, great personal
Konstantin, 22-night trip

10/10 Exceptional

Good option in Almaty
Good check-in and Nice services.
Rui, 1-night trip

6/10 Good

Room was large with view and air-conditioning
SACHIN, 1-night trip

10/10 Exceptional

Very nice and affordable! Attentive staff, perfect location.
marina, 5-night trip

10/10 Exceptional

Great location, service and food. We've been there twice and would return again.
1-night trip

10/10 Exceptional

We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Natalia, 8-night trip

8/10 Very good

Good stay
The hotel charges a tourist tax. Otherwise decent hotel.
1-night trip

10/10 Exceptional

My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Marina, 14-night trip

8/10 Very good

Everything was OK
Yury, 2-night trip

2/10 Poor

HORRIBLE & INCOMPETENT STAFF!!!! CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast! I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly. When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
Ahmadhon, 1-night trip

4/10 Fair

Cash payment rude staff
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
JONATHAN, 1-night trip

6/10 Good

Due to construction, the Resturant was not working. Breakfast was ok.
Mohamad, 2-night trip

4/10 Fair

A very bad hotel.
A very bad hotel.
Syed Haider, 1-night trip

4/10 Fair

Not up to expectations
Aside from one helpful employee, all others I dealt with were indifferent and uninterested. Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities. The location of this hotel is good, but that is all
julian, 3-night trip

2/10 Poor

Issues, issues, issues...
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Elena, 4-night trip

2/10 Poor

I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
Edward, 1-night trip

6/10 Good

Old hotel near Kok Tobe
Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
Li Qi, 2-night trip

6/10 Good

SACHIN, 3-night trip

8/10 Very good

가격 대비 상당히 만족할만한 호텔이라고 생각합니다.
KI HOON, 1-night trip

10/10 Exceptional

Vitalii, 1-night trip