Located just 4.2 mi (6.8 km) from the airport, Dmall Hotel offers a free shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Dmall, which serves local and international cuisine and is open for breakfast, lunch and dinner. A casino, a bar/lounge and a terrace are other features.
Languages
Chinese (Mandarin), English, French, Swahili
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free airport shuttle (available 24 hours)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Casino
Casino gaming table
Casino slot machine
Casino VIP room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Dmall – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 20481816
Also known as
Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali
Frequently asked questions
Does Dmall Hotel offer free cancellation for a full refund?
Yes, Dmall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dmall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dmall Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Dmall Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Dmall Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Dmall Hotel?
Yes, the 1076 square-foot casino features 1 slot machine and 1 gaming table.
What is there to do at Dmall Hotel and nearby?
Dmall Hotel has a casino and a fitness centre, as well as a garden.
Are there restaurants at or near Dmall Hotel?
Yes, Dmall offers local and international cuisine.
What's the area around Dmall Hotel like?
Dmall Hotel is a short 20-minute walk from Kigali Heights and 6 minutes' walk from Rwanda Development Board.
Dmall Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
14 Jun 2024
AC did not work everything feel dirty. Bathroom with mold.
cindy
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Super super super. Staff. Food Room. Waoooo
Miguel
Miguel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Jun 2024
Quality service.
Phanuel
Phanuel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 Apr 2024
they never sent vehicle to pick me from airport yet it was agreed
MITESHKUMAR
MITESHKUMAR, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2024
David
David, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Mar 2024
Fair value
Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
kevin
kevin, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Mar 2024
Mhd louay
Mhd louay, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 Mar 2024
Good value for business
Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Kevin
Kevin, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Feb 2024
Central hotel
Hotel is central to most places
Oluwafemi
Oluwafemi, 8-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2024
Eunje
Eunje, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2023
A nice place to stay
I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Anthony Bernard
Anthony Bernard, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2023
Adrian
Adrian, 2-night trip
Verified Expedia guest review
8/10 Very good
9 Aug 2023
Service was very good and care was demonstrated willingly.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jul 2023
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
David
David, 1-night business trip
Verified Expedia guest review
6/10 Good
10 Jul 2023
Pilar
Pilar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Mar 2023
Very close to the airport but without the plane noise.
Good attentive staff and very helpful.Good location to go downtown.
Food was OK but breakfast needs some work
layo
layo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Mar 2023
Comfortable room, clean and friendly staff.
George
George, 4-night family trip
Verified Expedia guest review
6/10 Good
22 Feb 2023
Sabiu
Sabiu, 5-night trip
Verified Expedia guest review
10/10 Exceptional
18 Feb 2023
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless.
There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though.
The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff.
I recommend.
Remilekun
Remilekun, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Feb 2023
Location
Babajide
Babajide, 2-night romance trip
Verified Expedia guest review
6/10 Good
21 Dec 2022
EMMANUEL
Verified Expedia guest review
10/10 Exceptional
21 Oct 2022
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Nakia
Nakia, 6-night trip
Verified Expedia guest review
2/10 Poor
24 Jul 2022
This hotel is designed for Chinese clientele and doesn’t have the flexibility required for guests out of this target group. It doesn’t have the service standards expected. I had to argue even for the basics advertised so the perks of what Expedia call vip obviously didn’t exist at all.
Ofir
Ofir, 3-night business trip
Verified Expedia guest review
4/10 Fair
26 May 2022
Pierre
Pierre, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2021
Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.