Hotel Hacienda

3.0 star property
Pachuca Colonial hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda

Front of property
Superior Suite, 1 King Bed | Bed sheets
Junior Suite, 1 King Bed | Bed sheets
Superior Suite, 1 King Bed | Bed sheets
Junior Suite, 1 King Bed | Bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • 24-hour front desk
  • Garden
  • Reception fireplace
  • TV in a common area
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Fireplace

Room options

Available filters for rooms
Showing 2 of 2 rooms

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Private hot tub
Flat-screen TV
Private bathroom
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Fireplace
Flat-screen TV
Private bathroom
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
Carretera Pachuca-Tulancingo KM 11.750, Barrio de San Juan Tizahuapan, Pachuca, HGO, 43580

What's nearby

  • Plaza Q Mall - 9 min drive - 9.5 km
  • Monumental Clock of Pachuca - 11 min drive - 11.8 km
  • Galerias Pachuca Mall - 12 min drive - 13.4 km
  • Hidalgo Stadium - 13 min drive - 13.6 km
  • Tuzoofari Zoo - 17 min drive - 9.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 98 min drive

Restaurants

  • ‪Don Horacio - ‬4 min drive
  • ‪Salon de Eventos RAGIMA - ‬7 min drive
  • ‪Quinta Diamante Pachuca - ‬4 min drive
  • ‪Pastes Kikos - ‬5 min drive
  • ‪Tacos rodeo - ‬5 min drive

About this property

Hotel Hacienda

Hotel Hacienda is a great choice for a stay in Pachuca. For a bite to eat, guests can visit La Carreta, which serves local cuisine and is open for breakfast, lunch and dinner.

Languages

Spanish

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Services

  • 24-hour front desk

Facilities

  • Built in 2008
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Colonial architecture

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping

Special features

Dining

La Carreta – This diner specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hacienda Pachuca
Hacienda Pachuca
Hotel Hacienda Hotel
Hotel Hacienda Pachuca
Hotel Hacienda Hotel Pachuca

Frequently asked questions

Does Hotel Hacienda offer free cancellation for a full refund?
Yes, Hotel Hacienda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hacienda?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Hotel Hacienda?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Hotel Hacienda and nearby?
Hotel Hacienda has a garden.
Are there restaurants at or near Hotel Hacienda?
Yes, La Carreta offers local cuisine.

Hotel Hacienda Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Service was great. Jr. Suite not so great. Skylight leaks. Room is too big so heater doesn't work. S lot of ants in restroom. They dont give you a room key you have to keep asking them to open up the room everytime you leave and come back. They tolds us not to leave anything of value because it might get stolen. Bed is worn out. Not enough bed sheets. Jacuzzi takes for ever to heat up not enough hot water.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The bed was very hard and was not a comfortable place to stay.
1-night trip
Verified Orbitz guest review

8/10 Very good

El colchón estaba en muy malas condiciones
Patricia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Un pequeño hotel de paso muy acogedor. Delicioso desayuno. Muy buena atención de su personal
Rosney Alfaro, 1-night romance trip
Verified Expedia guest review

6/10 Good

Regular.
Las llaves de agua no de la regadera no se pueden regular, sale muy caliente o muy fria. Creo que se trata de un calentador de paso que corta el suministro al exisitir presión del agua fria. Las almohadas tenian una bolsa de plástico debajo de su funda eso es muy incomodo.
Rafael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Que no había chimenea
Ignacio, 2-night romance trip
Verified Expedia guest review

8/10 Very good

varios de mis objetos personales se perdieron después de la limpieza muy mal😡
Rosa Martha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen servicio,tiempo ,trato , privacidad,comodidad exelente
A.Bas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fue un buen lugar cercano al negocio a tratar. Sin embargo, creí que era un hotel normal y no que también fuera Motel.
Mauricio, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Es una mentira eso no es un Hotel, es un MOTEL. TERRIBLE EXPERIENCIA, NO LO RECOMIENDO PARA NADA!!!!!
2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

ricardo, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Todo estuvo muy bien, el único inconveniente es que no allá servicio de restaurante las 24 horas
Andrés, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El servicio, habitación y ubicación me gustaron mucho, aparte que varias amistades nos quedamos en el hotel nos atendieron muy bien nos dejaron convivir en las habitaciones (obviamente todo controlado) y tener tu propia cochera y la habitación personal es agradable al igual que sea todo rustico RECOMENDADO!!!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos Roberto, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

victor manuel, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

me gusto la limpieza de la habitacion, no me gusto el servicio de agua caliente en la regadera salia agua caliente hasta las 9:00 de la mañana y yo la nececitaba para las 8:00 a.m. otra cosa el lugar esta algo alejado del centro para mis recorridos. el trato fue amable. desayuno muy pobre tambien.
6-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Muy buena experiencia en el hotel, el desayuno y cena no son buenos, es una oportunidad de mejora. Hubo un pequeño problema con la regadera pero el personal fue muy amable y lo solucionó.
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

EL HOTEL QUE ANUNCIAN ES UN HOTEL DE PASO NO DE TIPO FAMILIAR
OAMR, 2-night trip
Verified Expedia guest review

8/10 Very good

UN HOTEL MUY "RICO", CONFORTABLE , ACOGEDOR YO CREO QUE IDEAL PARA PAREJAS, ME ENCANTO
1-night trip
Verified Expedia guest review

2/10 Poor

No es muy bueno
Nada que ver con las fotos. De entrada está en una zona super lejana las instalaciones dejan mucho que desear, nada que ver con las fotos
1-night trip
Verified Expedia guest review

8/10 Very good

estancia
No deberian incluir como una atraccion debla habitacion la chimenea ya que no te dejan usarla, pero en general la estancia fue buena. Es mas un motel que un hotel. El desayuno que incluyen es cafe (agua caliente con cafe) jugo (medio chafa) y pan tostado. podría mejorar.
Verified Hotels.com guest review

2/10 Poor

He llegado al hotel y me enteré que estaba lejos como de una hora para llegar a HUASCA, mi destino de mi viaje. Cuando yo preparé mi viaje en línea en EXPEDIA NO HABÌA NINGUNA INFORMACIÓN DE QUE EL HOTEL ESTABA TAN LEJOS. LLegué al hotel, a la rezepción y volví a mi casa. Ya marqué a EXPEDIA para informar de este mal servicio de información en línea. Me van a regresar el monto que pagué en la tarjeta de credito, se lo agradezco a final estoy haciendo todos mis viajes por EXPEDIA, como ustedes lo pueden mir en mis itinerários programados desde el año pasado y van hasta proximo mes de mayo. Gracias y espero providencias a este respeto Eduardo Favero
Eduardo, 1-night trip
Verified Expedia guest review