County Hotel

3.5 star property
Stornoway hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for County Hotel

Twin Room | Free WiFi, bed sheets
Front of property
Bar (on property)
Daily full breakfast (GBP 10.00 per person)
Indoor wedding

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 2 meeting rooms
  • 24-hour front desk
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Business Single Room, 1 Large Single Bed

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Large Single Bed

Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB

What's nearby

  • The Good Food Boutique - 2 min walk - 0.2 km
  • An Lanntair - 3 min walk - 0.3 km
  • Lewis Loom Centre - 4 min walk - 0.4 km
  • Stornoway Lewis Ferry Terminal - 5 min walk - 0.4 km
  • Lews Castle - 12 min walk - 1.1 km

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • ‪Thai Cafe - ‬3 min walk
  • ‪Artizan - ‬2 min walk
  • ‪Lews Castle Storehouse Cafe - ‬13 min walk
  • ‪McNeil's - ‬1 min walk
  • ‪Kopi Java - ‬4 min walk

About this property

County Hotel

Located in the entertainment district, County Hotel is a great choice for a stay in Stornoway. For a bite to eat, guests can visit Indian / European, which serves Indian cuisine and is open for breakfast, lunch and dinner.

Languages

English, French, Italian, Japanese, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's menu

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Indian / European – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.00 per person

Policies

This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.

Also known as

County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway

Frequently asked questions

Does County Hotel offer free cancellation for a full refund?
Yes, County Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at County Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at County Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at County Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is 11 AM.
Are there restaurants at or near County Hotel?
Yes, Indian / European offers Indian cuisine.
What's the area around County Hotel like?
County Hotel is a short 7-minute drive from Stornoway (SYY) and 2 minutes' walk from The Good Food Boutique.

County Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Jill C, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tapadh leibh
The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Danielle, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Carrie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Craig, 6-night family trip
Verified Expedia guest review

4/10 Fair

Glad to Have a Room
The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Little Hotel Dead Center Stornoway
Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Gideon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Limited parking
hans, 4-night trip
Verified Expedia guest review

6/10 Good

Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Margaret, 5-night trip
Verified Expedia guest review

8/10 Very good

GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
James, 6-night trip
Verified Hotels.com guest review

4/10 Fair

A general air of decay about the place
Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Micheline, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Not to be recommended I’m afraid
We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Robert, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The staff was quite nice to us, helping find places to visit. The location worked out well.
SANDY, 2-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

2/10 Poor

Craig, 2-night trip
Verified Expedia guest review

8/10 Very good

Margaret, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.
Verified Expedia guest review

4/10 Fair

Laura, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

One night booking made for a business trip. Prior to arrival I was contacted by hotel to ask why I hadn't shown up the previous day - I explained my booking was only for 1 night not 2 and had been paid in advance on Hotels.com. Upon arrival I was taken to a single room - my reservation confirmation clearly shows I booked a double room. At check out they also tried to charge me for a 2 night stay. In addition please see images of the hotel room which was really dated and not clean with a massive hole in the wall. Neither I or any of my colleagues will book this hotel again when in Stornoway. AVOID!!!!
Hole in the wall at County Hotel
Bathroom in County Hotel
SHARON, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location, good food. Friendly staff
jim, 2-night family trip
Verified Expedia guest review

4/10 Fair

Maureen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.
1-night family trip
Verified Hotels.com guest review