12-14 Francis Street, Stornoway, Scotland, HS1 2XB
What's nearby
The Good Food Boutique - 2 min walk - 0.2 km
An Lanntair - 3 min walk - 0.3 km
Lewis Loom Centre - 4 min walk - 0.4 km
Stornoway Lewis Ferry Terminal - 5 min walk - 0.4 km
Lews Castle - 12 min walk - 1.1 km
Getting around
Stornoway (SYY) - 7 min drive
Restaurants
Thai Cafe - 3 min walk
Artizan - 2 min walk
Lews Castle Storehouse Cafe - 13 min walk
McNeil's - 1 min walk
Kopi Java - 4 min walk
About this property
County Hotel
Located in the entertainment district, County Hotel is a great choice for a stay in Stornoway. For a bite to eat, guests can visit Indian / European, which serves Indian cuisine and is open for breakfast, lunch and dinner.
Check-in start time: noon; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–9:30 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
Working away
2 meeting rooms
Services
24-hour front desk
Laundry facilities
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Indian / European – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 10.00 per person
Policies
This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Also known as
County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway
Frequently asked questions
Does County Hotel offer free cancellation for a full refund?
Yes, County Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at County Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at County Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at County Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is 11 AM.
Are there restaurants at or near County Hotel?
Yes, Indian / European offers Indian cuisine.
What's the area around County Hotel like?
County Hotel is a short 7-minute drive from Stornoway (SYY) and 2 minutes' walk from The Good Food Boutique.
County Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Sep 2024
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Jill C
Jill C, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Tapadh leibh
The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Danielle
Danielle, 4-night trip
Verified Hotels.com guest review
4/10 Fair
5 Jul 2024
Derek
Derek, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jun 2024
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Carrie
Carrie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Craig
Craig, 6-night family trip
Verified Expedia guest review
4/10 Fair
3 Jun 2024
Glad to Have a Room
The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
Great Little Hotel Dead Center Stornoway
Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Gideon
Gideon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Limited parking
hans
hans, 4-night trip
Verified Expedia guest review
6/10 Good
9 May 2024
Friendly staff.
The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does.
What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Margaret
Margaret, 5-night trip
Verified Expedia guest review
8/10 Very good
22 Sep 2023
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
James
James, 6-night trip
Verified Hotels.com guest review
4/10 Fair
18 Sep 2023
A general air of decay about the place
Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2023
We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Micheline
Micheline, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
10 Sep 2023
Not to be recommended I’m afraid
We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 Jul 2023
The staff was quite nice to us, helping find places to visit. The location worked out well.
SANDY
SANDY, 2-night romance trip
Verified Expedia guest review
6/10 Good
8 Jul 2023
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
6 Jul 2023
Craig
Craig, 2-night trip
Verified Expedia guest review
8/10 Very good
23 Jun 2023
Margaret
Margaret, 2-night trip
Verified Hotels.com guest review
4/10 Fair
5 Jun 2023
We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.
Jacqueline
Verified Expedia guest review
4/10 Fair
13 Mar 2023
Laura
Laura, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2022
Ian
Ian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2022
One night booking made for a business trip. Prior to arrival I was contacted by hotel to ask why I hadn't shown up the previous day - I explained my booking was only for 1 night not 2 and had been paid in advance on Hotels.com. Upon arrival I was taken to a single room - my reservation confirmation clearly shows I booked a double room. At check out they also tried to charge me for a 2 night stay. In addition please see images of the hotel room which was really dated and not clean with a massive hole in the wall. Neither I or any of my colleagues will book this hotel again when in Stornoway. AVOID!!!!
SHARON
SHARON, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2022
Good location, good food. Friendly staff
jim
jim, 2-night family trip
Verified Expedia guest review
4/10 Fair
11 Sep 2022
Maureen
Maureen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2022
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2022
Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.