6/10 Good
15 Jul 2024
The staff get a 5* review. Excellent, friendly service. The main receptionist with who we had most contact was first class. The property is well positioned for some of Rome's "must see" sites and a short taxi ride (if you don't fancy the walk) to the Vatican. However, it is located along a narrow side street where bags of rotting waste were left in 35* heat for a number of days during our stay causing a terrible stench immediately outside reception. This was not the fault of the hotel but the removal of the bags was obviously not regarded to be a priority. Moreover, the hotel's website boasts of a bar, so you might imagine a teatime beer or a late evening cocktail underneath the stars of Rome - well don't bother, there is no bar and the restaurant is across the street where breakfast is ok (once again, very nice staff) but that's all that it is. The stairwells are very tired indeed; the bedrooms have no drawers (at all - not great unless you're happy to display everything that you own to the room maids...) and the lift is a bit grubby and heavily damaged. At £1800 for a four night stay (an inflated price perhaps because Coldplay were in town) you'd expect better, far batter.
Shaun
Shaun, 4-night romance trip
Verified Expedia guest review
