Step into your haven of comfort where convenience meets exploration. Discover local delights at the on-site shopping mall or unwind with great food from the restaurant.
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Photo gallery for The Red Palm Suites and Restaurant
Located near Gaisano Mall and St Joseph Cathedral, The Red Palm Suites and Restaurant offers a convenient retreat with a shopping mall on site, conference space, and a restaurant. Connect to WiFi in public areas while enjoying cooked-to-order breakfast options or exploring the nearby attractions that guests rave about.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Air conditioning
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants
Breakfast available
Room service
Airport shuttle
Air conditioning
Conference space
Gift shops/newsstands
Luggage storage
Limited hour front desk
Tour/ticket assistance
Banquet hall
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Premium bedding
Free self-parking
Free toiletries
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Comfort Single Room
Comfort Single Room
Highlights
Individually decorated
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Free bottled water
Laptop workspace
12 sq m
Sleeps 1
1 Single Bed
View all photos for Comfort Twin Room, 2 Single Beds
When visiting Butuan, The Red Palm Suites and Restaurant is a great choice to consider.
Languages
English
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 5:30 AM–10 AM
Restaurant
Room service (limited hours)
Working away
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Shopping centre on-site
Banquet hall
Accessibility
Wheelchair-accessible
Hand-held shower heads
Height-adjustable showerheads
Doorbell and phone notifications
Phone accessibility kit
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Turndown service
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in Filipino cuisine and serves breakfast, lunch, dinner and light fare.
Fees & policies
Refundable deposits
Cash deposit: PHP 500.0 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 160 to 210 per person
Airport shuttle service is offered for an extra charge of PHP 500.00 per person (return)
Children & extra beds
Rollaway beds are available for PHP 650.0 per night
Policies
This property does not have lifts.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan
Frequently asked questions
Does The Red Palm Suites and Restaurant offer free cancellation for a full refund?
Yes, The Red Palm Suites and Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Red Palm Suites and Restaurant?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Red Palm Suites and Restaurant?
Yes, there's free self parking.
Is an airport shuttle service offered by The Red Palm Suites and Restaurant?
Yes, an airport shuttle is available. The charge is PHP 500.00 per person return.
What are the check-in and check-out times at The Red Palm Suites and Restaurant?
You can check in starting at 1 PM. Check-out time is noon.
What is there to do at The Red Palm Suites and Restaurant and nearby?
Recommended spots to visit include Gaisano Mall (10-min walk) and SM City Butuan (12-min walk), along with Robinsons Place Butuan (1.1 mi) and St Joseph Cathedral (1.1 mi).
Are there restaurants at or near The Red Palm Suites and Restaurant?
Yes, there's an on-site restaurant that offers Filipino cuisine.
What's the area around The Red Palm Suites and Restaurant like?
The Red Palm Suites and Restaurant is a short 10-minute walk from Gaisano Mall and 12 minutes' walk from SM City Butuan.
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The Red Palm Suites and Restaurant Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
14 Sep 2023
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Ardelia
Ardelia, 1-night trip
8/10 Very good
3 Dec 2022
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.
Larry
8/10 Very good
6 Dec 2023
Emma
Emma, 1-night trip
10/10 Exceptional
13 Oct 2023
Good value. Very clean. Decent breakfast included.
garry
garry, 3-night trip
8/10 Very good
7 Oct 2022
エアコンが、うるさかった。
MIKIO
MIKIO, 4-night trip
10/10 Exceptional
17 Apr 2022
Mike
Mike, 1-night trip
10/10 Exceptional
15 Jan 2022
Dennis
Dennis, 3-night trip
8/10 Very good
28 Aug 2021
ok
wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
mark
mark, 1-night trip
8/10 Very good
3 Mar 2020
Very pleasant overall, would come back
Verified traveller
1-night trip
8/10 Very good
5 Feb 2020
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Skipperkay
Skipperkay, 3-night trip
10/10 Exceptional
25 Dec 2019
hidden delight
we have stayed there many times always happy great food and close to everything in the city
John
John, 1-night trip
8/10 Very good
25 Oct 2019
kevin
kevin, 3-night trip
10/10 Exceptional
22 Sep 2019
Great location & great staff
Theresa
Theresa, 1-night trip
10/10 Exceptional
14 Aug 2019
Happy experience!
Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Craig
Craig, 1-night trip
10/10 Exceptional
22 Jun 2019
Verified traveller
3-night trip
6/10 Good
19 May 2019
Mislead
When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Jason
Jason, 1-night trip
6/10 Good
5 May 2019
Joe
Joe, 1-night trip
6/10 Good
23 Dec 2018
Verified traveller
2-night trip
8/10 Very good
21 Oct 2018
nice hotel....recommended...clean and accessible...
Verified traveller
2-night trip
10/10 Exceptional
30 Aug 2018
Verified traveller
1-night trip
10/10 Exceptional
29 Aug 2018
Good comfortable clean
Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
brian
brian, 1-night trip
8/10 Very good
22 Aug 2018
great place to stay in Butuan
Clean, friendly hotel, near the mall, accommodating staff
Khristine
Khristine, 2-night trip
8/10 Very good
21 May 2018
Good Stay.
Hotel is fine but public transport is not easy to get.