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Arabella Residence

4.0 star property
Hotel convenient to Arabella Plaza Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arabella Residence

Deluxe Single Room | Minibar, in-room safe, desk, laptop workspace
Point of interest
Minibar, in-room safe, desk, laptop workspace
Royal Suite | Living area
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, desk, laptop workspace

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Living area

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Breakfast meal | Daily full breakfast (USD 9 per person)

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Separate bedroom
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | View from room

Family Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
2 bedrooms
Hairdryer
Bidet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hairdryer
Bidet
Rainfall showerhead
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Hairdryer
Private bathroom
3 bathrooms
Rainfall showerhead
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Hairdryer
Bidet
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Separate bedroom
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Living area

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 200 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Executive Suite, 1 King Bed, Executive Level | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Executive Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Hairdryer
Bidet
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Gamal Abdel Nasser, New Cairo, 11835

What's nearby

  • Arabella Plaza Mall - 7 min walk - 0.6 km
  • Downtown Katameya - 6 min drive - 6.2 km
  • Cairo Festival City Mall - 7 min drive - 6.7 km
  • Al Manara International Conferences Center - 12 min drive - 12.8 km
  • Egypt International Exhibitions Center - 12 min drive - 12.4 km

Getting around

  • Cairo (CAI-Cairo Intl.) - 26 min drive
  • Cairo Rames Station - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪ستاربكس - ‬7 min walk
  • ‪ماكدونالدز - ‬6 min walk
  • ‪ماكدونالدز - ‬4 min drive
  • ‪عم سعد - ‬20 min walk
  • ‪عم جمبرى - ‬3 min drive

About this property

Arabella Residence

Located in the entertainment district, Arabella Residence is a great choice for a stay in New Cairo. Guests will have free perks such as WiFi, valet parking and self-parking.

Languages

Arabic, English, French

At a glance

Hotel size

  • 40 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 15 per cent

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of USD 12 per night

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Arabella Residence Hotel New Cairo City
Arabella Residence Hotel
Arabella Residence Hotel New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Hotel Arabella Residence New Cairo
New Cairo Arabella Residence Hotel
Hotel Arabella Residence
Arabella Residence New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Arabella Residence Hotel New Cairo

Frequently asked questions

Does Arabella Residence offer free cancellation for a full refund?
Yes, Arabella Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arabella Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Arabella Residence?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Arabella Residence?
Yes, an airport shuttle is available. The charge is USD 25 per room one-way.
What are the check-in and check-out times at Arabella Residence?
Check-in start time: 2:00 PM; check-in end time: 11:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Arabella Residence and nearby?
Recommended spots to visit include Arabella Plaza Mall (7-min walk) and German University in Cairo (14-min walk), along with Downtown Katameya (3.9 mi) and Egypt International Exhibitions Center (7.7 mi).
What's the area around Arabella Residence like?
Arabella Residence is a short 7-minute walk from Arabella Plaza Mall and 14 minutes' walk from German University in Cairo.

Arabella Residence Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
Verified Expedia guest review

10/10 Exceptional

Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
Verified Expedia guest review

8/10 Very good

They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.
Verified Expedia guest review

10/10 Exceptional

Tooth brushes are not provided. Kindly improve on that. Thanks
ERIC, 7-night romance trip
Verified Expedia guest review

2/10 Poor

It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
Ihab, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfectly clean plus superb customer services
Dalmar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Adil, 5-night trip
Verified Expedia guest review

4/10 Fair

The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Patrick, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rohnda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
TAMMI, 9-night family trip
Verified Expedia guest review

8/10 Very good

Hamdi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Staff is very friendly. They serve breakfast in the room.
Rizwan, 2-night trip
Verified Expedia guest review

2/10 Poor

Very bad choice
It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
M. Hassan, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sayyid, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hesham, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
R, 1-night business trip
Verified Expedia guest review

2/10 Poor

The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
4-night family trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions. Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.
Mr., 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
Aly, 3-night family trip
Verified Expedia guest review

8/10 Very good

Fine hotel
Fine hotel Friendly and kind staff, facilities are a bit old though
9-night business trip
Verified Hotels.com guest review

6/10 Good

Too expansive for what is it
The stay was ok because they accepted to change room for a higher standard. My first room A/C was leaking on my bed while I was trying to sleep.
Sylvain, 3-night business trip
Verified Hotels.com guest review

6/10 Good

No vengan a este hotel , está en el desierto, no hay absolutamente nada que hacer , si quiere perder su viaje venga aquí !! Esta en un residencial de clase media - baja , no lo recomiendo para nada !! El desayuno no es malo , pero no es nada destacable , definitivamente busquen otro Hotel .
Rodolfo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good service, nice staff and friendly, clean and quiet. They need to work more on the bathrooms as a 4 star hotel.
Verified Expedia guest review