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Central Park Tulum by Los Amigos

3.0 star property
La Veleta hotel with 2 outdoor pools and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Central Park Tulum by Los Amigos

2 outdoor pools
1 bedroom, premium bedding, in-room safe, iron/ironing board
Exterior
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Gym
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Fitness centre
  • Sauna
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Panoramic Penthouse, 3 Bedrooms, Private Pool

Panoramic Penthouse, 3 Bedrooms, Private Pool | Terrace/patio

Panoramic Penthouse, 3 Bedrooms, Private Pool

Highlights

Balcony or patio
Separate dining area
Private pool
Free cots/infant beds
Kitchen
Fridge
LED TV
Separate bedroom
  • 335 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Studio, 1 King Bed

Garden view

Standard Studio, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Free cots/infant beds
Kitchen
Fridge
LED TV
Separate bedroom
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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The price is 2.065.301 ₫
2.540.075 ₫ total
includes taxes & fees
20 Jan - 21 Jan 2025
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About the area

Map
Calle 6 Sur, entre Calle 3 y 4 Sur, Tulum, ROO, 77780

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Tulum Beach - 9 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬11 min walk
  • ‪Vaivén - ‬10 min walk
  • ‪La Consentida - ‬5 min walk

About this property

Central Park Tulum by Los Amigos

At Central Park Tulum by Los Amigos, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. There are 2 outdoor pools, a bar/lounge and in-room conveniences such as fridges and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Access to nearby health club

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 7 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Room amenities

Be entertained

  • 50-inch LED TV

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (return)

Renovations and closures

This property is closed from 28 July 2022 to 27 July 2024 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.

Also known as

Central Park Resort Tulum
Central Park Tulum
Central Park Resort Spa Tulum
Central Park Tulum by Los Amigos Hotel
Central Park Tulum by Los Amigos Tulum
Central Park Tulum by Los Amigos Hotel Tulum

Frequently asked questions

Is Central Park Tulum by Los Amigos currently open?
This property is closed from 28 July 2022 to 27 July 2024 (dates subject to change).
Does Central Park Tulum by Los Amigos offer free cancellation for a full refund?
Yes, Central Park Tulum by Los Amigos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Central Park Tulum by Los Amigos?
Yes, there are 2 outdoor pools.
Are pets allowed at Central Park Tulum by Los Amigos?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Central Park Tulum by Los Amigos?
Yes, there's free self parking.
Is an airport shuttle service offered by Central Park Tulum by Los Amigos?
Yes, an airport shuttle is available. The charge is USD 250 per vehicle return.
What are the check-in and check-out times at Central Park Tulum by Los Amigos?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Central Park Tulum by Los Amigos and nearby?
Central Park Tulum by Los Amigos has 2 outdoor pools, a spa and a Turkish bath, as well as a garden and access to a nearby health club.
Are there restaurants at or near Central Park Tulum by Los Amigos?
Yes, there's an on-site restaurant.
Does Central Park Tulum by Los Amigos have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does Central Park Tulum by Los Amigos have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Central Park Tulum by Los Amigos like?
Central Park Tulum by Los Amigos is in La Veleta, a short 18-minute walk from Dos Aguas Park.

Central Park Tulum by Los Amigos Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

I will be back! Onsite spa & gym top quality, resort is 5 star cleanliness. Everything needed walking distance. Recommend small rental car for full experience in Tulum, most attractions within 15 minute drive. Mopeds and bicycles only for the very brave. Park the car & take the $10 taxi home if you want some drinks (:
Robert Henry, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The Penthouse does NOT disappoint! The entire space was beautiful, 3 story gym, Thai restaurant and ambiance was great, the grounds were well kept. There is no elevator, so pack light. The roads in the area are not paved, without street lights, don’t recommend being off grounds after dark. Need a cab to get to the beach, about 15 minute ride $24 dollars each way. About 1.5hrs from the airport.
Cynthia, 4-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Good service
Angel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

el gym y el spa
ELIZABETH, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sabrina del carmen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service.
Jorge, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent.
3-night family trip
Verified Expedia guest review

2/10 Poor

Sandra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cute diamond in the rough
Very good place for the price. Dirt road to get there, but once there it is very nice. The ocean side bohemian-chic area is a short drive away.
mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

Broken door lock. Blood on sheets. Frequent power issues. Construction every morning, impossible to sleep and noisy above. left hotel early and lost money booked another place.
3-night romance trip
Verified Expedia guest review

8/10 Very good

Montae Londale, 4-night trip
Verified Expedia guest review

4/10 Fair

The property looked nice and seemed to have a nice pool, which we didn't use. However, it was an open pool area with no shade at all. The room was relatively clean, but had deep black scratches all over the white nightstands. In addition, the garbage in the kitchen was left completely full when we checked in. The worst part about the room was the shower. It had very low pressure and it would take a very long time to get it to hot. The water was also very difficult to adjust and we had to keep playing with the temperature as it just kept going from cold to very hot - it was challenging to find the middle point. On the 2nd day of our trip, the electricity completely went out and we had no air conditioner on a very hot and humid day. Additionally, the water pressure was non-existent, the water was barely trickling and in the middle of my shower, the water completely stopped and I couldn't even finish the shower. The management told us it would take 30 min to restore electricity, but it actually took about 5 hours. Finally, the only restaurant and bar they had in the hotel, wouldn't open until 3 pm, which was very inconvenient. Very disappointed with this hotel, as well as the experience.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved this resort !! The staff was so kind and friendly, and the cleanliness of the resort was awesome. The only thing that was not so great was the pressure of the water from the shower and how the temperature of the shower would go from really hot to cold. The gym was phenomenal and so is the juice bar. The restaurant on site is so delicious (Thai food) I couldn’t get enough of it. They clean the pool and resort daily so swimming in the pool was enjoyable. I will definitely book here again in the future.
5-night family trip
Verified Expedia guest review

2/10 Poor

Poor communication, poor service, property management not accommodating. No hot water, maintenance issues. Expedia Customer Service not helpful at all. Expedia has ignored my responses. Expedia is the worse
4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

Not worth it only nice attraction is the hydrotherapy
5-night trip
Verified Expedia guest review

10/10 Exceptional

This property is just so beautiful. It’s trees all over and the layout with the pools and fountain just makes it such a zen environment. If you’re looking for a calm, quiet, and relaxing stay in Tulum, this is your place. Only thing my sister and I didn’t like was the lack of hot water from the shower. I guess because the weather is hot, they figured hot water wasn’t needed but we would have liked the option. Other than that, everything was great. There’s always a concierge at the front to answer any questions and our room was cleaned every day. Everyone is so friendly and willing to help. Of course I can’t forget my absolute favorite part of this stay: the spa! It has a hot tub, sauna, steam room, bucket showers and so much more. Always much needed after a day of exploring Tulum and doing fun activities.
4-night family trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid going to this property! I gave my ID for incidental charges, and they lost it. I was forced to travel back to the US with not ID. There is no front desk that can help when you need it, there is a “concierge” person who is not on site 24/7. I would recommend staying at a more traditional style hotel. There is only one restaurant on the property that only offers lunch and dinner, so breakfast options become a commute to another restaurant. Most excursion shuttles will also not meet you at this hotel and you have to travel to the Super Aki supermarket which is 1.5m away. The water smells bad here and the shower pressure is almost a light drip. Really avoid going here.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We went in May 2021 and it was calm. Not too many other people staying there it seemed. So, there was a lot of privacy. The spa is phenomenal and the restaurant has good Thai food. Breakfast is not included. Bring plenty of cash because taxi is the only way to get around unless you rent your own vehicle, bike, moped.
4-night romance trip
Verified Orbitz guest review

6/10 Good

Big and spacious rooms in great condition. The location of this property is under development. Expect non-paved roads, dust, industrial trash in surrounding areas, and overpriced Thai restaurant on site.
2-night romance trip
Verified Expedia guest review

6/10 Good

This is an excellent place but we had some significant issues. If I were to rate this just on the property, I would give it 5 stars, but due to some issues I can honestly and fairly give it only 3 stars. PRO: -The place is huge with lots of space and awesome rooftop pool. -Beds are big and comfy. -There's a gym and spa. The gym is way more than a typical hotel gym. -Kitchen is well equipped and open. -Location is very close to downtown Tulum. -Wifi is pretty solid. CONS -We had to deal with construction noise from below us for 3 straight days until 6pm each day. That basically ruined our vacation. We were looking for peace and quiet but instead had to deal with nonstop noise. -When we got there, we had to wait 20 minutes for the concierge to arrive to give us our keys. I don't know why they couldn't have just given the keys to the front desk, which would've saved time. -When we entered the unit with the concierge, the housekeeper was still cleaning the place at 3:30pm. -The place is very clean overall, but we found cigarettes butts in the pool area. One of them was in the water. -They made it mandatory for pool workers to come in to clean every day. We wanted privacy, so we weren't happy that two guys came in every morning. -The toilets were extremely hard to flush. -Despite many issues we had to deal with, the management did nothing to make up for them. Not even a late check out at noon.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel located in town.
The hotel was very nice. The staff was helpful and very friendly . It seems the hotel is managed by an outside company so the concierge is located at a different property a few blocks away. Fernanda came after about 15 minutes from our arrival. Through WhatsApp we communicated and she arranged excursions and brought us bikes for rent that we requested. I would definitely stay at this property again . There is a nice pool as well as spa and gym. They were closed due to Covid bit looked nice all the same. The hotel is 10-15 minute bike ride from the beach.
Kandis, 5-night trip
Verified Hotels.com guest review

2/10 Poor

I rented three bedroom penthouse with private pool. Upon my arrival I had to wait almost one hour for a lady named Valeria Morelos to arrive who was extremely rude who was in charged of the property, when I asked for a manager she told me that she cpuld not bother owners in Europe and if I didn't like it I could leave.She wanted to charge me extra a night for additional two people eventhough we were total of four in a three bedroom penthouse. You were not allowed to listen to music after eight pm because you would get a fine.Worse vacation ever. I will not be returning here. Very dishonest.
2-night trip with friends
Verified Expedia guest review