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Hotel San Carlo

2.5 star property
Zona Centro hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlo

Balcony
Room amenity
32-inch flat-screen TV with digital channels, TV
Front of property
Iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Iron/ironing board, free WiFi

Double Room, 1 Double Bed

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 2 Bedrooms (2 Double Beds)

Iron/ironing board, free WiFi

Triple Room, 2 Bedrooms (2 Double Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
2 bedrooms
Private bathroom
Microwave
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 3 Bedrooms (5 Single Beds)

Iron/ironing board, free WiFi

Room, 3 Bedrooms (5 Single Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
3 bedrooms
Private bathroom
Microwave
Free bottled water
  • Sleeps 8
  • 5 Single Beds

View all photos for Quadruple Room, 2 Bedrooms (2 Double Beds)

Iron/ironing board, free WiFi

Quadruple Room, 2 Bedrooms (2 Double Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
2 bedrooms
Private bathroom
Microwave
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 3 Bedrooms (3 Double Beds and 2 Single Beds)

Iron/ironing board, free WiFi

Room, 3 Bedrooms (3 Double Beds and 2 Single Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
3 bedrooms
Private bathroom
Microwave
Free bottled water
  • Sleeps 8
  • 5 Single Beds

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About the area

Map
Av. Juarez 117, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Alley of the Kiss - 2 min walk - 0.2 km
  • University of Guanajuato - 6 min walk - 0.5 km
  • Union Garden - 6 min walk - 0.5 km
  • Juarez Theater - 7 min walk - 0.6 km
  • Mummies Museum - 17 min walk - 1.5 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Callejón del Beso - ‬2 min walk
  • ‪Callejón del Beso - ‬2 min walk
  • ‪Presa de la Olla - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Fonda Doña Petra - ‬1 min walk

About this property

Hotel San Carlo

When visiting Guanajuato, Hotel San Carlo is a great choice to consider.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Microwave
  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards.

Also known as

Hotel San Carlo Guanajuato
San Carlo Guanajuato
Hotel San Carlo Hotel
Hotel San Carlo Guanajuato
Hotel San Carlo Hotel Guanajuato

Frequently asked questions

Does Hotel San Carlo offer free cancellation for a full refund?
Yes, Hotel San Carlo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel San Carlo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel San Carlo?
Sorry, there's no on-site parking at Hotel San Carlo.
Is an airport shuttle service offered by Hotel San Carlo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel San Carlo?
You can check in starting at 3 PM. Check-out time is noon.
Does Hotel San Carlo have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave.
What's the area around Hotel San Carlo like?
Hotel San Carlo is a short 2-minute walk from Alley of the Kiss and 4 minutes' walk from Regional Museum of Guanajuato Alhondiga.

Hotel San Carlo Reviews

Reviews

5.2

6.2/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Poor

The drain smell in all room. There were roaches. The bed was dirty. We left the hotel the second day and we paid for seven days. They didn’t give me my reimbursement.
7-night romance trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

4/10 Fair

Convenient location but no hot water and the guy forgot to give us the remote for the tv, I spoke with a lady and she apologized and she said the guy was new. I appreciated they took care of our luggage because we got there before check in but when we came back to the hotel at night, we payed extra cash to get a bigger room and at the moment of check out she charged us again for “using all 3 beds” when we only used 2 and it didn’t make sense since we payed for the extra beds.
Zaira, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location, good price for a very simple hotel. You got what you pay for
Alex, 1-night trip
Verified Expedia guest review

2/10 Poor

Extortion and Fraud - Attention Property Owners
Now that we are out of there and I’ve had the false review taken down I can tell you what really happened! We were put in an unfinished partially furnished room, you could see the springs through the sheets on the bed and there was an opening in the wall between the bathroom and the lobby where a full-grown man could easily fit through. I left a “check in review” then spoke with the manager who agreed that our reservation was for a better room after I showed her on the screen of my laptop. Before that they were trying to convince us that we were wrong. they had rented our room and we could move the next day. The next morning, the usual lady was behind the desk but also another lady we hadn’t seen before. The lady said they couldn’t move us to the new room until I wrote them a good review saying how wonderful the new room is, how excellent the staff are etc. Apparently, the owner received the check in review and was mad. She wasn’t kidding. She said that we would have to show her that we had written a good review or they weren’t going to let us in the room that we were supposed to be in in the first place! I said she was trying to hold us hostage and she said yes. We wrote review and returned to hotel, she took us to the new room. This was literally extortion. She should be fired. The new room wasn’t close to what we paid for. The kitchenette and dining area was an unplugged microwave on a shelf, general condition very poor. This place should be investigated by tourism board.
Japheth, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Juan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

unfortunately, in that supposed hotel, good and kind people work, but also people without experience in the hotel industry work creating unpleasant moments for clients, and that was my case
Joel, 1-night trip
Verified Expedia guest review

6/10 Good

The location is great, although, the beds are too hard and the bathroom is way to small.
1-night trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

No hot water!!
Pedro, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel gave my confirmed room to somebody else...
Arrived fifteen minutes before checkin time after driving 1,500 miles in two days. Was informed that "my" hotel room had been given to somebody else, but that the owners had a room waiting for me at another hotel owned by the same people. Had selected this hotel because of it's across the street from the Hidalgo Market. July is peak season and all hotels in the area were fully booked. Ended up staying in a room that was "still under construction." Curtailed my six day stay in Guanajuato to two days.
Juan, 6-night trip
Verified Travelocity guest review

4/10 Fair

Está en un buen lugar. No tiene estacionamiento y la persona de la recepción, molesta, nos mandó a una pensión que nos rechazó. No tenían toallas suficientes, y solo un jabón por habitación doble. Un servicio de hotel de 15 dólares.
Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

-
Excelente servicio, el personal se porto muy amable y atento, muy buena ubicación, lo recomiendo.
kevin, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Esta limpio pero DEMACIADO AUSTERO. No hay personal para ayudar con el equipaje y la entrada es el segundo piso y son gradas. No hay donde colgar la ropa. No hay cafetera, un dia no habia agua caliente, me bañe con fria. yo compre cleanex y papel para secarnos las manos. El sanitario esta demaciado incomodo. La empleada Elida fue muy amable y se encargo de que si hubiera agua caliente para bañarnos. La ubicación es perfecta para conocer la ciudad caminando. (Hay que llevar su propia plancha y secadora de pelo).
Eva, 4-night trip
Verified Orbitz guest review

4/10 Fair

HOTEL CENTRICO
EN LA REGADERA DEL BAÑO NO HABIA UN MURO O ALGUNA PROTECCION PARA QUE EL AGUA NO SE DERRAMARA Y FUERA A DAR HASTA LA HABITACION. VI UN INSECTO PARECIDO A UN TECUEJO... LA CAMA AUNQUE DIJERON QUE ERA MATRIMONIAL ESTABA MAS PEQUEÑA, Y DORMI CON EL TEMOR DE CAERME POR EL POCO ESPACIO PARA DORMIR. EL PERSONAL DE LA NOCHE MUY POCO AMABLE
1-night trip
Verified Expedia guest review

2/10 Poor

Se demoran mucho en entregar factura, una semana y
ELSA MARIBEL, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Las camas son súper incómodas, el baño demasiado pequeño y solo si la pidas hay agua caliente, y no tienes ni siquiera lo que te promete el anuncio y siempre te quieren cambiar habitaciones más pequeñas
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Un hotel espantoso
Un hotel que excede exageradamente su precio a lo que ofrece. No cuenta ni siquiera con lo esencial en una habitacion. El baño no tiene ventana, solo un hueco que da a la recepcion. Ni siquiera una jabonera o un toallero donde puedas poner tus cosas. La habitacion solo tiene la cama y nada mas. Ademas es super ruidoso. No hay un momento en la noche en que no se respete el silencio. Sinceramente nada pero nada recomendado. No vale ni siquiera una cuarta parte de lo que cobran. El precio es un verdadero robo a cualquiera. Simplemente no lo recomiendo ni para una persona sola. Esta horrible.
2-night trip
Verified Expedia guest review

2/10 Poor

Desagradable
El costo es muy alto para los servicios que te ofrecen, las instalaciones sucias. En mi estancia no cambiaron las sábanas y las toallas. No lo recomiendo por ningún motivo!!!!
2-night trip
Verified Expedia guest review

6/10 Good

No regreso
la experiencia en Guanajuato fue muy mala iniciando con el grupo de Expedia.com y con el hotel Frida, ya que no respetaron la reservación que tenia, estaba cansado de manejar y solo queria descansar y tenga que en hotel Frida no tenian conocimiento del mi alojamiento despues de una hora al telefono CON ATENCIÓN A CLIENTE EXPEDIA , me dieron una reserva en hoter San Carlo, el Hotel esta bien para los que van a su desmadre pero para personas que quieren descansar No, mucho Ruido en la zona un olor a garnacha desde que entras y a toda hora del día, no cuenta con estacionamiento una complicación ... NO ESTOY CONTENTO Y ME ARREPIENTO DE RESERVAR CON EXPEDIA.
2-night trip
Verified Expedia guest review

8/10 Very good

Hotel sencillo y funcional. Con todo lo básico y buen servicio del personal.
Jessica, 1-night trip
Verified Expedia guest review

2/10 Poor

La única ventaja, es que está en el centro, pero como no tiene cochera; tendrás que pagar extra por pensión. El hotel es caro para lo que ofrece; sin amenidades de ningún tipo. Los colchones muy viejos e incómodos; con hoyos. El baño muy rústico.
Alejandra, 2-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación, buen trato por parte del personal y habitaciones super amplias y muy limpio.
Alejandro, 1-night trip
Verified Expedia guest review

8/10 Very good

Lo necesario
El hotel es pequeño, la habitación es moderada, pero excelente servicio, por parte de la seguridad, de la recepción, casa comoda y televisión por cable siempre disponible. Lo unico negativo en condiciones es la regadera que no tiene cortina pero eso no evita para que tengas una gran estancia comoda... Finalmente excelente ubicación… Muy bueno, Gracias hotel San Carlo
Verified Hotels.com guest review