Located near a train station, JOIVY Moon Hill Hostel is a great choice for a stay in Sintra. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Ribeira de Sintra Tram Stop is 10 minutes and Sintra Tram Stop is 12 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 12:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Vikey mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site parking within 2624672 ft (EUR 24 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Garden
Terrace
Television in common areas
Arcade/games room
Lockers available
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Freshen up
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Caldo Entornado – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
Parking
Parking is available nearby and costs EUR 24 per day (2624672 ft away)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 10251/AL
Also known as
Moon Hill Hostel Sintra
Moon Hill Sintra
Moon Hill Hostel
JOIVY Moon Hill Hostel Sintra
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation Sintra
Frequently asked questions
Does JOIVY Moon Hill Hostel offer free cancellation for a full refund?
Yes, JOIVY Moon Hill Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JOIVY Moon Hill Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at JOIVY Moon Hill Hostel?
Sorry, there's no on-site parking at JOIVY Moon Hill Hostel.
What are the check-in and check-out times at JOIVY Moon Hill Hostel?
Check-in start time: 4:00 PM; check-in end time: 12:30 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at JOIVY Moon Hill Hostel?
No, this hostel doesn't have a casino, but Estoril Casino (17-min drive) is nearby.
What is there to do at JOIVY Moon Hill Hostel and nearby?
JOIVY Moon Hill Hostel has an arcade and a garden.
Are there restaurants at or near JOIVY Moon Hill Hostel?
Yes, there's an on-site restaurant, Caldo Entornado.
What's the area around JOIVY Moon Hill Hostel like?
JOIVY Moon Hill Hostel is in Santa Maria e São Miguel, a short 4-minute walk from Sintra Station and 6 minutes' walk from Sintra National Palace.
JOIVY Moon Hill Hostel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Sep 2024
Mélanie
Mélanie, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 Jun 2024
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
Rachelle
Rachelle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
Best bargain in town
Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2023
Amy
Amy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2023
Very pleasant place
I really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2023
Perfect location
Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
Siler
Siler, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2023
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
Daniela
Daniela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2023
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Penelope
Penelope, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2023
Lor
Hostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2022
Too noisy
So this is a second review because I stayed two nights unfortunately. It’s very noisy. Every little sound echoes throughout the place.
Joel
Joel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2022
Go to a hotel
Not sure why this is so highly rated. It’s a hostel with hotel prices. I paid $70 which did include a private bath but no Wi-Fi in the room and no soap or shampoo. Breakfast was ok. Would not stay here again I’d rather go to a hotel with better amenities.
Joel
Joel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2022
Location can’t be beat!
The only thing I regret is that we didn’t stay longer! We stayed 2 full days in Sintra, but it wasn’t enough. The hostel was clean, people friendly. Would definitely return.
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2022
Great hostel
Spacious room which was very clean with own private bathroom. Well located for all amenities. Bonus was breakfast was included.
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Sep 2022
Nice place
Very convenient hostel staff was nice. Very helpful. The place was very clean. Right in the middle of the city.
Gurupdesh
Gurupdesh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2022
My sister and I stayed at this hostel for two nights. The staff were very helpful and friendly. When we checked in he even carried our large bags up the stairs and would not accept a tip. The first day the wifi connection did not work for a few hours but the rest of our stay it worked fine. The restaurant downstairs is highly recommended. We were happy to be on the quiet side of Sintra. Highly recommended.
Linda
Linda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Apr 2022
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Sep 2021
Hostel?Hotel?
Good location. Young crowd. No complaints.
Barry
Barry, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 Apr 2019
Boa localização, quarto muito acolhedor e staff simpático.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2019
Clean beautiful design, inexpensive, near to train station. Breakfast included - yummy cake!
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Dec 2018
Love this place the staff was great and it was just where you needed to be and you can't beat the price. Adorable!
Melissa
Melissa, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Oct 2018
Good hostel in Sintra
Basic hostel. Comfortable room with private bath.
Richard
Richard, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2018
Convenient, Clean, and Modern
Loved my stay at Moon Hill. Very convenient to the train station and incredible restaurants. Room was clean and modern, and bar/outdoor patio was the perfect after dinner spot! many people just take day trips to Sintra, but I was thrilled to stay overnight at such a welcoming place.