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Hotel Isla Zamna

3.0 star property
Waterfront hotel with bar/lounge, near Isla Mujeres Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isla Zamna

Terrace/patio
Standard Double Room, 1 Queen Bed with Balcony | In-room safe, individually furnished, desk, iron/ironing board
Hallway
Interior
Front of property

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Beach sunloungers
  • Bar/lounge
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Fridge in a common area
  • Concierge services
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed with Balcony

In-room safe, individually furnished, desk, iron/ironing board

Standard Double Room, 1 Queen Bed with Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

In-room safe, individually furnished, desk, iron/ironing board

Standard Double Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | In-room safe, individually furnished, desk, iron/ironing board

Standard Quadruple Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 14.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, individually furnished, desk, iron/ironing board

Standard Double Room, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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Air conditioning
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About the area

Map
Av Francisco I Madero manzana 4 lote 10, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 km
  • Isla Mujeres Ferry Terminal - 4 min walk - 0.4 km
  • North Beach - 7 min walk - 0.7 km
  • Cocal Beach - 9 min walk - 0.8 km
  • Dolphin Discovery - 9 min drive - 7.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk
  • ‪Los Tacos de Humo - ‬1 min walk
  • ‪El Patio - ‬2 min walk

About this property

Hotel Isla Zamna

Hotel Isla Zamna offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. A bar/lounge and a terrace are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Shared fridge

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Beach sunloungers

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1450.00 per person (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isla Zamna Isla Mujeres
Isla Zamna Isla Mujeres
Isla Zamna
Hotel Isla Zamna Hotel
Hotel Isla Zamna Isla Mujeres
Hotel Isla Zamna Hotel Isla Mujeres

Frequently asked questions

Are pets allowed at Hotel Isla Zamna?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Isla Zamna?
Sorry, there's no on-site parking at Hotel Isla Zamna.
Is an airport shuttle service offered by Hotel Isla Zamna?
Yes, an airport shuttle is available. The charge is MXN 1450.00 per person return.
What are the check-in and check-out times at Hotel Isla Zamna?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Isla Zamna?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Hotel Isla Zamna and nearby?
Have fun with nearby activities such as cycling, hiking and zip-lining.
What's the area around Hotel Isla Zamna like?
Hotel Isla Zamna is located on the waterfront in Centro - Supmza 001, a short 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes' walk from North Beach.

Hotel Isla Zamna Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

8.0/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Good

Gabriela, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Safe didn't work - no fridge in room - that was the biggest issue - been visiting Isla for 12 years now, this is the first hotel I remember with no fridge. Staff friendly. Great location.....would have been good to
2-night trip
Verified Expedia guest review

4/10 Fair

The first room was small, television did not work and has roaches. The second room the television did not work.
RZ, 4-night trip
Verified Expedia guest review

6/10 Good

The room was very, very small. Small bedside tables but no electrical outlets nearby for charging phones. Small closet. No table/desk or chair in the room. Large curtained window looking out in to the hallway. Small window on opposite wall that you could not see out of because of how high it was placed. Room was clean. We only stayed 2 nights. Came back after a long day at the beach looking forward to cleaning up before dinner only to find there was no water and no estimated time of repair. I was back on a few hours later when we returned. This is an ok place for a very short stay. Compared to other places we've stayed on Isla at this price this hotel is not a great value fo price.
Holly, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Pros: excellent location, 5 minute walk from the ferry terminal, 10 minute walk to Playa Norte. Staff was nice. Wifi worked well. There’s a 24hr taco joint, La Cochi-loka next door. Tacos were amazing! Now, the cons: room was small, towels were run down with holes, no hot water for the shower, room had a mildew odor. Coffee service consisted of instant coffee with powdered creamer. Water kettle didn’t work so I had to microwave the water but then I noticed ants in the water kettle. Photos from hotel website are not accurate to reality. Hotel is more run down than is depicted in the photos.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

The room did not have the extra blanket as I requested instead it had a small less than than twin size blanket. The room did not have any toliet paper nor the remote for the A/C which is the only way to turn it on. The toilet first time flushing it over flowed. No hot water. The manager the next morning had a problem with us because we had a friend come up to room. When I addressed the issues with her on the above said she just stared and stated that they do not have any extra blankets and see cannot help that her staff could not find the remote that was to be given at check-in.
3-night family trip
Verified Expedia guest review

8/10 Very good

Overall the staff are really helpful and nice. There were some issues with the room. My safe didn't work in that it was locked shut from a previous user, and the staff couldn't open it. At times the safe's low battery alarm would chirp, which was distracting, but this wasn't continuous. Again the staff couldn't disable the alarm since it was locked shut. Housekeeping was sub-par. There were pillows without pillowcases and the comforter had visible brown stains. Sometimes I wasn't given new towels even though I put my used ones on the floor after a few uses. I was only given water on the first day. In the end, I had to take a few trips to the front desk to get fresh towels, new water bottles, etc., which was no big deal. On one night a group of boisterous guests returned at 1:30 am. They proceeded to have a loud conversation in the hallway for approx 30 min, which echoed throughout the entire hotel. I would have thought that the staff member at the front desk would have asked them to lower their voices, but this did not happen.
4-night trip
Verified Expedia guest review

6/10 Good

The hotel is located very centrally and close to the ferry terminal, so getting to the beach, shops, restaurants and bars was very easy and convenient. The room was clean but the furniture on the balcony could be replaced as one of the chairs was falling apart. The staff were friendly and welcoming. The negatives were that it is next to a late-night taco shop so at 4-5am the noise emanating from next door by late-night revellers kept me awake. Also, the shower drain was blocked so it flooded the bathroom and the bedroom partly, which wasn't great.
Fiona, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

6/10 Good

Location is great - 2 minutes walk to the beach and 5 minute walk to the ferry terminal. Staff struggled with English. Very noisy and thin walls - could hear fellow guests at night. No hot water the first 24 hours of arrival - hot water system wasn’t working. Leaking air conditioner and broken towel rail.
Traveller, 2-night trip
Verified Expedia guest review

8/10 Very good

I was unhappy with the room with no windows upon check-in but I asked for a balcony room and got it. It was great. The front desk agent was trying to charge me after I gave him a receipt from Travelocity Paying already. Clerk needs more training. But overall very happy at the place.
1-night trip
Verified Travelocity guest review

6/10 Good

There must be a better choice
The best part is the close proximity to the pier / 7-8 minutes walk. Poor layout of the rooms. Windows leaked. Poor water pressure. Poor value. Good service at breakfast.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location, clean, and great staff. Only issue I had was the street it is on was rather loud at night. Earplugs fix this though. Is a couple of minutes walk from the ferry and from the beach. Is in the middle of all the shops and food.
5-night trip
Verified Expedia guest review

6/10 Good

I consider this more of a renovated hostel was clean staff very nice The room itself is clean but the bathroom is very small and I’m 5’0” We had the room overlooking the street and we we’re woken up at 6 am with music and general noise,which I know was our fault but it was the only one with a balcony or a window.the receptionist we dealt with was more than accomodating
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Good for a short stay!
Nice property. Good for friends or a couples stay. Not a great option for a family with kids. A very simple room (small from our experience on the island over 10 years) good for sleeping and a shower. If you are planning a family trip, I would recommend another property. This is a good convenient option for a low needs traveler! New rooftop bar has great view. Quite a bit of noise from close by properties. Great AC and Hot shower. Very nice staff (we have yet to be disappointed in this aspect)
Tyler, 5-night trip
Verified Orbitz guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Not ocean view, but nice staff!
Good basic hotel. The front desk staff was very accommodating. They helped us rent a golf cart as well. The free breakfast is a choice at two local restaurants but you get the set food option. Free welcome drink is on rooftop bar. The bathroom was very small. I am 5'8" and my knees hit the wall from the toilet. The room is definitely not Oceanview (don't pay extra for this option!) as our room overlooked an empty lot and our balcony did not have furniture.
Katie, 3-night trip
Verified Expedia guest review

6/10 Good

Great stuff!!! great location, Too bad the shower was damp and needed more ventilation, also not enough ventilation to the room cause the window is to a closed stuffy porch. Also, for us it was kind of hard to go up the stairs with the luggage and not always there is someone to help.
kay, 2-night trip
Verified Expedia guest review

4/10 Fair

Lo único bueno que tiene es su ubicación, muy céntrico pero aun así no me quedaría ahí de nuevo. De las 3 personas que nos recibieron en el turno de la mañana y de la tarde, solamente la chica chaparrita fue amable y atenta, las otras dos personas pésima actitud de servicio. El baño de nuestro cuarto con suciedad casi por todos lados y suciedad de la persona anterior (peor aún).
1-night family trip
Verified Expedia guest review

6/10 Good

El lugar no está mal para ir solo a dormir ***, la ubicación ideal por que todo lo encuentras caminando, el oxxo cruzando la calle, pero la verdad no regresaría, en la habitación había una cucaracha, manchitas en las sábanas, los muebles del baño se ven descuidados, y el ruido es exagerado***, que realmente no duermes. Solo el chico que nos atendió al check in muy amable.
1-night trip
Verified Expedia guest review

4/10 Fair

Enkelt på Isla Mujeres
Litet enkelt hotell med bra läge. Små rum, vissa utan fönster. Inte den bästa städningen, bra med handdukar dock ingen strandhandduk.
Rolf, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Hôtel à potentiel, en transition
Hôtel actuellement en transition, mais avec un très bon potentiel. la terrasse sur le toit n'était plus exploitée, mais excellent plan le jour ou elle le sera à nouveau. Le personnel est serviable et fait de son mieux, mais en cours d'apprentissage. Attention, toutes les chambres n'ont pas une vue sur l'extérieur, mais si on est plongeur, c'est juste un pied à terre. Il n'en faut pas plus. Je reviendrai dans cet hôtel.
Thierry, 5-night trip with friends
Verified Hotels.com guest review