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Mantis EPIC Hotel & Suites

4.0 star property
Family-friendly hotel in Nyagatare with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantis EPIC Hotel & Suites

Minibar, in-room safe, desk, laptop workspace
Poolside bar
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Minibar, in-room safe, desk, laptop workspace

Standard Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

About the area

Map
Near University of Rwanda-Nyagatare, Street 36, Mirama 1, Nyagatare, Rwanda, 88

What's nearby

  • Ntungamo Central Market - 75 min drive
  • Kabale Golf Club - 89 min drive
  • Kabale University - 89 min drive
  • Kabale Regional Referral Hospital - 89 min drive
  • Lake Bunyonyi - 116 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Sheraton Nyagatare - ‬5 min drive
  • ‪City Center Restaurant - ‬14 min walk
  • ‪Blue Sky Hotel - ‬5 min drive

About this property

Mantis EPIC Hotel & Suites

Enjoy your visit to Nyagatare with a stay at Mantis EPIC Hotel & Suites. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and The Social, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a poolside bar and a health club.

Languages

English, French, Swahili

At a glance

Hotel size

  • 76 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Basketball
  • Bike tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Conference space (1350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

The Social – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pool Deck – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards. Cash is not accepted.

Also known as

EPIC Hotel Nyagatare
EPIC Nyagatare
EPIC Hotel Suites Nyagatare

Frequently asked questions

Does Mantis EPIC Hotel & Suites offer free cancellation for a full refund?
Yes, Mantis EPIC Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mantis EPIC Hotel & Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mantis EPIC Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mantis EPIC Hotel & Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Mantis EPIC Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 85 per vehicle one way.
What are the check-in and check-out times at Mantis EPIC Hotel & Suites?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Mantis EPIC Hotel & Suites and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mantis EPIC Hotel & Suites also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Mantis EPIC Hotel & Suites?
Yes, there are 2 on-site restaurants, featuring local and international cuisine, garden views and poolside dining.
Does Mantis EPIC Hotel & Suites have any outdoor private spaces?
Yes, every room features a balcony or patio.

Mantis EPIC Hotel & Suites Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

9.2/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

My safe was opened. Another person in our party left money and was robbed. The supper buffet was extremely overpriced and terrible. Power outages and wifi unreliable in the night.
Bethany, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall our stay was exceptional
Salim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deep relaxation, Uber Service!
My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went. Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.) My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there. My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
Jill, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Epic Hotel Nyagatare
Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Luisa, 2-night trip with friends
Verified Hotels.com guest review