6/10 Good
16 Dec 2021
Looks good on photo, but reality is different.
On photos the guest house looks good. But in real life it a very small room (about 2.5*3.5 sq.m) including bathroom. One more thing: it's situated on the basement floor, so don't expect any beautiful views from your window.
Also, the service is a bit poor. I'm actually ok with the fact, that they hadn't seen our payment and charged me more, than they should. An I can even cope with the fact that they wanted us to check-out 1 day earlier (because they couldn't find our payment again).
But I totally disagree & disappointed with fact that the hotel management is not enough polite with their guests and don't want to dig into the case. Like they just don't care that you have confirmed booking with payment confirmation. And they don't want to do anything for solving the issue. So I had to investigate and settle things by myself.
Aleksandra
Aleksandra, 4-night family trip
Verified Hotels.com guest review