Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
What's nearby
Manuel Murillo Toro Stadium - 5 min drive - 4.3 km
Jardin Botanico San Jorge - 5 min drive - 4.4 km
Plaza de Bolivar - 6 min drive - 5.1 km
Tolima Theater - 7 min drive - 5.4 km
University of Tolima - 12 min drive - 10.9 km
Getting around
Ibague (IBE-Perales) - 25 min drive
Airport shuttle (surcharge)
Restaurants
Barzal Cafe - 3 min walk
Pottatoēss - 5 min walk
Fervor - 1 min walk
Bogota Beer Company - Bbc - 2 min walk
Subway - 2 min walk
About this property
Sonesta Hotel Ibague
Take in the views from the rooftop terrace when you stay at Sonesta Hotel Ibague. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a sauna and a steam room are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Shopping centre on-site
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge
Renovations and closures
The property will be renovating from 1 November 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
Spa
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué
Frequently asked questions
Is there a pool at Sonesta Hotel Ibague?
Yes, there's an outdoor pool.
Are pets allowed at Sonesta Hotel Ibague?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sonesta Hotel Ibague?
Yes, there's free self parking.
Is an airport shuttle service offered by Sonesta Hotel Ibague?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sonesta Hotel Ibague?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge. Contactless social distancing and check-out are available.
What is there to do at Sonesta Hotel Ibague and nearby?
Sonesta Hotel Ibague has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Sonesta Hotel Ibague?
Yes, there's an on-site restaurant.
Sonesta Hotel Ibague Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Nov 2024
Steve
Steve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Very comfortable rooms. Good breakfast with plenty of options. Location very good, attached to a mall with plenty of restaurants nearby. Public areas in need of an update.
Andrew
Andrew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
The Sonesta Ibague is our favorite choice when visiting Ibague. Very convenient location within the Aqua mall, the hotel rooms are nicely appointed and comfortable, the breakfast is great and the staff always very welcoming and attentive!
ANDRES
ANDRES, 2-night family trip
Verified Orbitz guest review
8/10 Very good
31 Jul 2024
Good place!!
Bernardino
Bernardino, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Mario
Mario, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Es hermosa, y muy confortable.
Offir
Offir, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
A very great hotel
Ryan
Ryan, 9-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Great Staff!
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Excelente el servicio del personal, Muy amables y sonrientes.
HERMAN
HERMAN, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
Muy bueno
Alberto De
Alberto De, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
This is where we stay whenever we are in Ibague. Most of what we need is within walking distance. Great service and Excellent Staff. We highly recommend this place. This time we were here 21 Nights.
Jose
Jose, 17-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Great
Jose
Jose, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Excellent and nice location everything is close to shopping areas and restaurants
Natalia
Natalia, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
Best option in Ibague
Gustavo
Gustavo, 3-night trip
Verified Expedia guest review
8/10 Very good
19 Apr 2024
The rooms were a bit small. The staff was extremely friendly and had great customer service. The only issue was cleanliness ( stains on the floors, that could have easily mopped up), and a few bugs. Beside that everything was in walking distance, and there was a great supermarket downstairs.
Nelson
Nelson, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Apr 2024
Excelente servicio todo el staff súper profesional en especial Kenya y Luis Rodrigo , para el equipo de vigilancia del hotel un abrazo gracias por cuidarnos y mi mayor abrazo para la gerente Adriana
Juan
Juan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
One of the best properties and locations in the city. Overall the staff was super amazing and very attentive. Would recommend and also stay again upon return. Very close to malls and many restaurants that are all walkable.
Matthew D
Matthew D, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2024
Dominic
Dominic, 4-night trip
Verified Expedia guest review
8/10 Very good
28 Feb 2024
Good location
Wi-Fi was very intermittent and slow.
Only one elevator worked. Refrigerator was noisy.
Tanit
Tanit, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2024
Good experience.
Maria
Maria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Feb 2024
Hotel was great
Stavros
Stavros, 2-night family trip
Verified Travelocity guest review
8/10 Very good
23 Jan 2024
Ibague is not the prettiest town, but an ok stopping point.
Pierre
Pierre, 1-night business trip
Verified Expedia guest review
8/10 Very good
20 Jan 2024
Oscar
Oscar, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
Great place to stay
Alexis Ivan
Alexis Ivan, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Dec 2023
I’ve stayed in many places since I’ve been traveling Colombia, and this was the worst. I had my passport pics and my Portuguese card identification and they made me pay more than what was on the expedia page. And they wouldn't let me check in if I didn't pay this extra amount. I asked for the complaints book and they told me they didn't have it, which is mandatory by law. Arrogant employee and terrible breakfast service. They didn't have coffee and they said they would get it for me. I waited for a while and the coffee never arrived. I don't recommend it to anyone.