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Hakuba Gondola Hotel

3.0 star property
Ski-in/ski-out hotel with free ski shuttle, near Hakuba Valley Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakuba Gondola Hotel

Front of property
Bed sheets
Pro shop
Equipment storage
Lobby

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Ski facilities
    Ski facilities
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
  • Hairdryer

Room options

Available filters for rooms
Showing 9 of 9 rooms

Family Room, Multiple Beds

Highlights

Sofa bed - twin
Hairdryer
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | Bed sheets

Family Room

Highlights

Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom | Bed sheets

Quadruple Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Bed sheets

Triple Room

Highlights

Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Triple Room, Shared Bathroom

Bed sheets

Triple Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room, Shared Bathroom

Bed sheets

Double or Twin Room, Shared Bathroom

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Bed sheets

Standard Double or Twin Room

Highlights

Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Bed sheets

Double or Twin Room

Highlights

Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Shared Dormitory

Highlights

Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
4631-4 Hokujo, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 1 min walk - 0.1 km
  • Happo-one Adam Gondola - 1 min walk - 0.1 km
  • Happo One Sakka Ski Lift - 16 min walk - 1.4 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 3.6 km
  • Hakuba Goryu Ski Resort - 8 min drive - 5.9 km

Getting around

  • Hakuba Station - 9 min drive
  • Chikuni Station - 19 min drive
  • Nakatsuchi Station - 25 min drive
  • Free ski shuttle

Restaurants

  • ‪Hakuba Taproom - ‬10 min walk
  • ‪日本料理雪 - ‬9 min walk
  • ‪アンクル スティーブンス - ‬2 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬1 min walk
  • ‪万国屋 - ‬5 min walk

About this property

Hakuba Gondola Hotel

Placing you only steps from Hakuba Valley Ski Area, Hakuba Gondola Hotel allows you more time for skiing with ski-in/ski-out access. Guests looking for a bite to eat can take in the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. Also, Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are within a short drive. Skiers will appreciate the free ski shuttle, along with access to ski storage and rentals.

Languages

English

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Off-site

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–8 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski lifts nearby

Services

  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski storage

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski area nearby

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping

Fees & policies

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Gondola Hotel
Hakuba Gondola
Hakuba Gondola Hotel Hotel
Hakuba Gondola Hotel Hakuba
Hakuba Gondola Hotel Hotel Hakuba

Frequently asked questions

Are pets allowed at Hakuba Gondola Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hakuba Gondola Hotel?
Sorry, there's no on-site parking at Hakuba Gondola Hotel.
What are the check-in and check-out times at Hakuba Gondola Hotel?
Check-in start time: 4 PM; check-in end time: 11:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Hakuba Gondola Hotel and nearby?
Have fun with on-site winter activities such as skiing.
Are there restaurants at or near Hakuba Gondola Hotel?
Yes, there's an on-site restaurant.
What's the area around Hakuba Gondola Hotel like?
Hakuba Gondola Hotel is a short 1-minute walk from Hakuba Valley Ski Area and 16 minutes' walk from Happo One Sakka Ski Lift.

Hakuba Gondola Hotel Reviews

Reviews

6.0

Good

6.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Does what is says on the tin, no frills
This is a very basic hotel, catering mostly to young Australian tourists. It is extremely conveniently located next to the Happo One gondola and several popular bars / restaurants. The rooms are clean and generally the staff were very helpful, but the physical state of the building and the smell of diesel fuel is a little off putting. The breakfast is very basic but in the hotel’s defence, everything was pretty much exactly as described and the price reflects the value you get here.
Albert, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Good location. Noisy until late from the bar. Dirty room with hole in the wall. Mostly polite staff, one rude staff member checking in. Maybe good choice for younger party crowd.
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Federico, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Kelsey, 2-night trip
Verified Expedia guest review

2/10 Poor

This place is the definition of everything that is wrong with Hakuba!! A fossil of the 1998 Olympics, now owned and operated by Australians, like the rest of Hakuba. Walking into this hotel was like teleporting straight into Front Valley, Perisher. The only Japanese person we seen, was told to speak english by reception staff when he asked for his room number in Japanese. Disgraceful!!
Benjamin, 1-night romance trip
Verified Wotif guest review

2/10 Poor

Rooms are far too small and cramped insufficient power points to charge mobile lighting way too dim you can hardly see anything they don’t have a courtesy bus to local bus depot and if Taxis are unavailable as they were well it’s just too bad for you .they gave 3 busses sitting there but apprantley they belong to another company steps are way too steep and would be illegal in Australia breakfast was a joke overall disappointing stay
Stuart, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The location for Happo One basically can't be beat. You can throw a snowball to the Gondola from in front of the building. The building is old and there is only Wi-Fi in the guest lounge. I tried to email the staff for some information multiple times over a month and they never responded.
Saihung, 4-night romance trip
Verified Orbitz guest review

2/10 Poor

Not as advertised. Definitely not a 3 star hotel. No wifi - at first I was wondering why all these folks are hanging out at the reception area. It turned out that there's the only spot in the "hotel" with WIFI. There is no in room wifi. This "hotel" definitely does not have "Free Wifi" to me. Although "check in policies" said check in time is from 4pm to 11:30pm, there was no staff at the reception at 9:30pm. There is a little envelope with your name and the room key in it at the reception... The lack of any amenities other than body soap, shampoo and some filthy towel. There is no kettle or hair dryer in the room, which I consider a standard for 3 star hotel. In other 3 star hotels, you can pick up razor, toothbrush or whatever at the counter. There is none in this hotel. No drinkable water - There is a vending machine at the front door, but you know what, water was sold out. A guy from another group looked at me and said "There is no water bro, what are you gonna get?...." Unstable, structurally unsound bunk bed. OK, I paid I think 3000 more to get the room with 3 twin beds, and what I got was a double bed and a bunk bed...The bunk bed makes all kind of squeaking noise when I was just trying to get onto the top bed. It feels really dangerous Breakfast with no meat - I have lived in Japan for a long time, and I have stayed in many cheaper hotels, but this hotel provides by far the worst breakfast. There was only bread(toast) with jam and cereal for food. Don't bother.
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

We usually stay in a ski resort type hotel, but decided to try a different hotel this time and we’re not disappointed. This hotel has no frills, breakfast is a very simple affair, but it’s convenient, reasonable and the staff are friendly. Be aware, if you hire your kit from the hotel, it’s convenient in terms of location and price, but the opening hours for rental are limited. We turned up at midday expecting to be able to do half a day of boarding, to find they had closed and didn’t reopen until 4pm after the slopes closed, which was frustrating. All in all though a great place to stay, the bar was fun to visit and it had a great Aussie vibe.
Verified Expedia guest review

2/10 Poor

Property is old and not maintained well. Breakfast is poor. Rooms are small, old and dirty. Understaffed and awful manager. Lazy, does not want to help with anything. Very poor service
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Gregory, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good budget option for not fuzzy travelers.
I chose this hotel as we were on a budget. Two nights during peak season would set me back around 150.000 yen. This hotel was below 60.000 yen for three nights which was the reason I reserved immediately without checking the reviews. Afterwards I started reading the reviews and then the worries started to grow... shared toilets, dirty, etc , were keywords which popped up in most reviews. When we arrived we were met by a polite Japanese person who checked us in. There is no parking, but next to the hotel is a snowfree parking for 1000 yen a night. The room was spacious and really nice and warm. It's a bit old, but nothing to complain about. We had a family room with toilet and shower and bath. The toilet and the bath unit are together so this was a little inconvenient for a family of 5...but certainly not 100.000 yen worth of inconvenience. We had a double bed for the parents which was comfortable, we had a bunk bed for two kids, but the upper bed was too noisy, so we took the mattress and put it on the ground. The third bed was a sleeping sofa which was not comfortable due to a hard part which splits the sofa/bed in the middle. But we were all dead tired, so we slept through all incomfort. In the morning we had a free breakfast with toast and jam, cereals and boiled eggs. The area is very nice and lively and it's really in front of happo gondola. My family are all boarders though so we drove to hakuba 47 which is a 10 minute drive. All in all, we had a great time, thanks!
Serge, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A pleasant stay
Overall, I had a great stay at the Hakuba Gondola Hotel. The room were clean, very comfortable, and The staff was amazing. I highly recommend this hotel for anyone visiting Hakuba.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent !! Convenient location for Ski in-Ski out and Dining
Sathish Kumar, 2-night trip
Verified Expedia guest review

8/10 Very good

Very good location, it is an older style lodging which I knew ahead of time by reading the reviews, I was not expecting anything more. Water pressure is good and the showers water is hot which is needed after a day of snowboarding. It met my needs. A place to stay to rest and shower, and free breakfast in the morning. Would stay again if I could bring my dog next time.
LeAnn808, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, top tier service
Walking distance to the gondola is what drove us to select this hotel, but the service and amenities made it the perfect place. We had 3 to a room and it was not too bad for space. The attached bar and restaurant were always welcoming and the hotel includes a spacious dry room with lockers to put your gear after hitting the slopes. Overall, a great stay and would definitely recommend.
Kurt, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Geoffery, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing location. Lovely helpful staff. Great bar. Our rooms were a good size with ensuite and lovely view of the mountain. Loved the small chub to relax in at the end of the day. English breakfast that was included in the price was perfect. Looking forward to returning one day.
BernieComerford, 5-night family trip
Verified Expedia guest review

2/10 Poor

Horrific staff, forced room changes during stay and claimed they informed hotels.com of this.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The building is beautiful, location amazing and the pub is great must try the mad cow burger. On the nagative the bed springs are shocking and the bathrooms are ancient bring shower sandals.
Alex, 5-night trip
Verified Expedia guest review

2/10 Poor

Just a simple youth hostel with 4-5 star hotel prices. We had the room with a bathroom but I had a better bathroom in camper van. The guys at reception were friendly enough (Aussie) but it almost felt like they were doing community service or out on parole. Our friends stayed in another hotel which was cheaper and that looked much better value for money. Don’t let the pretty pictures fool you. It was Very close to the Gondola and we hired or equipment from Woodys across the road - great service and very friendly. Not sure I will rush back. In fact the stay ended up with us having an average experience in Hakuba.
6-night trip
Verified Expedia guest review

6/10 Good

Hotel met the basic needs. Really inconvenient for the hotel not to accept credit card. Breakfast was very basic (cereals and breads). Soft boiled eggs were good.
1-night trip
Verified Expedia guest review