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Casa Lucy

2.5 star property
Natales B&B by sea

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Lucy

Interior
32-inch flat-screen TV with cable channels, TV
Iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self-parking
  • Free toiletries

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Hallway

Hostal Baquedano

Free breakfast
Free WiFi
Non-smoking
9.8 out of 10, Exceptional, (155)
The price is 1.652.625 ₫
1.652.625 ₫ total
includes taxes & fees
22 Dec - 23 Dec
Hostal Baquedano

About the area

Map
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000

What's nearby

  • Lago Nordenskjold - 10 min walk - 0.9 km
  • Plaza de Armas - 13 min walk - 1.1 km
  • History Museum - 16 min walk - 1.4 km
  • Puerto Natales Casino - 17 min walk - 1.5 km
  • Costanera - 3 min drive - 2.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.8 km

Restaurants

  • ‪La Picada de Carlitos - ‬10 min walk
  • ‪Yume - ‬5 min walk
  • ‪Last Hope Distillery - ‬6 min walk
  • ‪El Brisket - ‬12 min walk
  • ‪Café Melissa - ‬12 min walk

About this property

Casa Lucy

Casa Lucy is a great choice for a stay in Natales. Free perks include WiFi and self-parking.

Languages

Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 1 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - midnight
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 3 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Lucy B&B Natales
Casa Lucy B&B
Casa Lucy Natales
Casa Lucy Puerto Natales
Casa Lucy Natales
Casa Lucy Bed & breakfast
Casa Lucy Bed & breakfast Natales

Frequently asked questions

Does Casa Lucy offer free cancellation for a full refund?
Yes, Casa Lucy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Lucy?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Lucy?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Lucy?
Check-in start time: 1 PM; check-in end time: midnight. Check-out time is 10 AM.
Is there an on-site casino at Casa Lucy?
No, this bed & breakfast doesn't have a casino, but Puerto Natales Casino (17-min walk) is nearby.
What's the area around Casa Lucy like?
Casa Lucy is a short 17-minute walk from Puerto Natales Casino and 10 minutes' walk from Lago Nordenskjold.

Casa Lucy Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great bed and breakfast. Everything was clean and prepared for us and señora Lucy is the best.
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good to stay
EUNPIL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Travis, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lucy is a kind and helpful host. Our room was large and comfortable.
Karen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Yuliya, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Elizabeth, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Francisco, 3-night trip
Verified Expedia guest review

8/10 Very good

Good, basic accommodations, with no frills.
Jerome, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy is very helpful throughout our stay.
Lenny, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Luis Gonzaga, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Senora Lucy was very helpful. Very clean and good breakfast.
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and quiet bed and breakfast with nice rooms, each with private bathroom. Hostess is very accommodating, we were able to store luggage there for free while we went into Torres Del Paine. Spanish speaking only but easy to communicate with entry level Spanish skills. Breakfast was filling. Highly recommend.
Eva, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The person who ran the hotel was extremely nice and accommodating!
Lucy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lucy made us feel right at home, and the breakfast was fantastic!
Colin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

dealing directly with the owner who was so friendly
4-night trip
Verified Expedia guest review

8/10 Very good

Lovely host - home away from home
Lucy is a lovely host, it's a charming place to stay and we felt very welcome with lots of help from Lucy.
MARK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and organized. Small family business run with attention to detail. Simple facilities, cuter than photos. Great location. Walking distance from bus terminal and town center. No English but they do their best to communicate.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay!!!
Wonderful stay. Large rooms and comfy beds. Great location - close to the bus station and a short walk to town. Lucy and her team are very welcoming and breakfast is delicious. She is also very kind and will hold your bags if you go to the national park. 100% would recommend you stay here. All around a great experience.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location about halfway between the bus station and the town centre. The host was helpful and friendly. We stored our bags while we went trekking and they were waiting for us in the room when we checked backed in. On our second stay we checked in late and left early the next morning. The host was there to meet us at night and had breakfast ready for when we left the next morning.
1-night trip
Verified Wotif guest review

8/10 Very good

nice and helpful owner (Lucy). walkable to the center. however not much facilitiy in the room
4-night romance trip
Verified Expedia guest review

8/10 Very good

A little difficult to find is the only criticism. Otherwise it was clean, very friendly, with an excellent bed and a sperb breakfast
1-night trip
Verified Expedia guest review

10/10 Exceptional

very friendly and helpful. Breakfast was excellent
1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Recommend
Friendly staff, they cannot speak English though. They have flexible timing for breakfast and set the table for each guest separately. The room was super clean and quiet.
hamid, 1-night trip with friends
Verified Hotels.com guest review