When visiting Stoke-on-Trent, Tollgate Hotel And Leisure is a great choice to consider. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a terrace and a garden.
Languages
English
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
2 bars/lounges
Restaurant
Coffee/tea in a common area
Working away
Business center
4 meeting rooms
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
Garden
Picnic area
Terrace
Television in common areas
Fitness center
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 7.95 for adults and GBP 4.95 for children
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent
Frequently asked questions
Does Tollgate Hotel And Leisure offer free cancellation for a full refund?
Yes, Tollgate Hotel And Leisure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tollgate Hotel And Leisure?
Sorry, pets aren't allowed.
Is parking offered on site at Tollgate Hotel And Leisure?
Yes, there's free self parking.
What are the check-in and check-out times at Tollgate Hotel And Leisure?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:30 AM.
What is there to do at Tollgate Hotel And Leisure and nearby?
Tollgate Hotel And Leisure has 2 bars and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Tollgate Hotel And Leisure?
Yes, there's an onsite restaurant.
What's the area around Tollgate Hotel And Leisure like?
Tollgate Hotel And Leisure is located a short 9-minute walk from Longton Park.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 16, 2020
It was clean, warm and friendly staff we also felt very safe
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2020
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2019
Graeme
Graeme, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 27, 2019
This is the email sent - No response
We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia.
It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid.
Issues that we faced:
It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable
Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush)
The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off
Some of the light bulbs didnt work and 1 didnt switch off overnight
The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake
We paid for breakfast but wasnt explained how it worked and what we got for our money
When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen.
When I spoke to the duty manager, she did not seem shocked by some of the comments
No
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2019
Carina
Carina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2019
Excellent accommodation.
Excellent accommodation, good food, drink, breakfast and service. The surroundings were also excellent.
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2019
Very friendly staff, ................................................................
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 16, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Apr 20, 2019
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2019
Lovely large room, easily big enough for 5, staff were very helpful and went above and beyond
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 9, 2019
Good quality, budget accommodation with an excellent breakfast available for a small extra charge. would stay again.
David
David, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 2, 2019
Dean
Dean, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 18, 2019
The friendly atmosphere of the hotel and the assistance give by Staff. This is by far one of the better hotels my Wife and I have attended. I do not think that any of things could be bettered!
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2019
Close to M6 for trip north
Convenient and good value work location clise to M6.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 11, 2019
Comforatble room pleasant staff
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2018
trentham visit
good comfortable room with excellent value breakfast
David
David, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 13, 2018
Very friendly staff.
The fitness centre well equipped with a lot of machines.
Good location in Stoke close to the A50. Lots of Parking.
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 10, 2018
reflects the price!
Desk staff realy nice, WIFI very good but the food wasnt great, room a little dated and the sheets smelt like they hadnt been changed, or stored for some time
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2018
plesant stay
nice place
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2018
Did the job - bit basic and mattresses too soft for me. However I was in need of sleep and a shower plus a hot meal and that was what I got. Food was surprisingly good and not too expensive eithet
Nhsdawn
Nhsdawn, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2018
Spacious room
Great family base for visiting Blackpool.
Plenty of space in the room and amazing value for breakfast.
Jenny
Jenny, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2018
Fantastic!
We were genuinely pleased with the Hotel. The check-in was smooth and very welcoming. The room was spacious and well presented. We stayed for 4 nights and will be returning and more so, will most definitely recommend!