Hotel was very nice and check in was fast. When we entered the room it was big, bright, and "looked" clean until i went to use the shower, where i found many hairstrands hanging from the walls. Clearly, housekeeping didn't clean the showers, which i find disturbing. Im still grossed out. Front desk agent moved us into another room. Supervisor apologized in the morning. Im shocked that they didnt offer us anything for our inconvenience, not even help to move our luggages. There are a flught of stairs we had to use for both rooms.