10/10 Exceptional
28 Aug 2024
I did not actually stay here, but my customer service experience with them is my reason for this review. I had booked a stay for one night in this charming looking tiny inn, and was contacted a few days prior to our planned stay by the manager or owner, Anna, who informed us that unfortunately due to HVAC issues she would have to cancel our stay.
She offered us either a discount off of a future stay, or a 50 dollar credit to the Bridge restaurant next door, and we took her up on the latter. She recommended a number of nearby places to stay instead, and we wound up getting a cheaper room at the Blue Chip casino nearby, and used our fifty dollar credit on some good drinks and typical Americana appetizers. Will definitely stay here if in the area again.
Adam
Adam, 1-night trip
Verified Hotels.com guest review