Alishan Forest Railway Garage Park - 3 min drive - 2.4 km
Hinoki Village - 4 min drive - 2.5 km
Kuai Yi Forest Village - 4 min drive - 2.6 km
Wenhua Road Night Market - 5 min drive - 3.7 km
Jia-Le-Fu Tourism Night Market - 6 min drive - 5.3 km
Getting around
Chiayi (CYI) - 22 min drive
Kaohsiung (KHH-Kaohsiung Intl.) - 100 min drive
Taoyuan International Airport (TPE) - 151 min drive
Taipei (TSA-Songshan) - 128.1 miles/206.2 km
Chiayi Beimen Station - 8 min drive
Chiayi Station - 11 min drive
Chiayi Jiabei Station - 12 min walk
Restaurants
好市多 - 7 min walk
雪嶽山 - 16 min walk
北興老牌魯熟肉 - 19 min walk
摩斯漢堡 - 17 min walk
新港鴨肉焿 - 18 min walk
About this property
Hsin Hotel
Featuring a free kids' club, Hsin Hotel puts you within a 10-minute drive of Wenhua Road Night Market. Guests can visit the fitness centre for a workout or grab a bite to eat at 頤粵軒, one of 2 restaurants, which serves dim sum and is open for lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli and free bike rentals. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
174 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Children's games
Toys
Baby bath
Bed rails
Working away
Business centre
4 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Romance packages
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
Fitness centre
Arcade/games room
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Lockers available
Reception hall
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs available on site
Doorbell and phone notifications
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Selected Comfort mattress
Bed sheets provided
Freshen up
Electronic bidet
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
頤粵軒 – This restaurant specialises in dim sum and serves lunch and dinner. Reservations are required.
宴會廳 – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
咖啡廳 – Overlooking the garden, this lobby lounge specialises in Fusion cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TWD 420 for adults and TWD 250 for children
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City
Frequently asked questions
Does Hsin Hotel offer free cancellation for a full refund?
Yes, Hsin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hsin Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hsin Hotel?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hsin Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hsin Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a fitness centre, an arcade and a picnic area. Hsin Hotel also has a garden.
Are there restaurants at or near Hsin Hotel?
Yes, there are 2 on-site restaurants, featuring dim sum and garden views.
What's the area around Hsin Hotel like?
Hsin Hotel puts you in East District, in the heart of Chiayi City. Popular attractions include Wenhua Road Night Market, which is 5 minutes away by car.
Hsin Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Nov 2024
Great family hotel in Chiayi
Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
This is by far the most kid friendly hotel I’ve stayed in Taiwan.
There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too.
Totally worth it for families who are travelling with their little ones.
The design of the lobby was cute and grand at the same time 👍
Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden.
Room was of a good size with bath tub! Overall, very good impression of the hotel.
Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍
Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.