2/10 - Kém
22/05/2025
Bad AC
The hotel ac system was not working well on top floor. When I got off elevater it was hot and muggy. I got to my room it was just barely cool. I turned the ac down and got ready for the graduation I had to attend. I returned back at 9:30 pm worn out and the room still didnt seem cool. So I got ready and went to bed. At 12:30 am I was still awake cause the room wouldnt cool down. I called down to front desk and was told they would let manager know.
I was never offered a compensation for the issue. I felt that was the least they could do. I even left a note on the bed that the ac was not working correctly
Jeannie
Jeannie, nghỉ 1 đêm cùng gia đình
Nhận xét của khách thực Hotels.com