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citizenM Shanghai Hongqiao

4.0 star property
Shanghai hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Shanghai Hongqiao

Interior
Exterior
Exterior
Interior
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 8 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Similar properties

Exterior

Holiday Inn Express Shanghai Gumei, an IHG Hotel

Free breakfast
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (9)
The price is $49
includes taxes & fees
$47 per night
Dec 28 - Dec 29
Holiday Inn Express Shanghai Gumei, an IHG Hotel
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About the neighborhood

Map
3999-6, Hongxin Road, Minhang District, Hongqiao, Shanghai, Shanghai, 201103

What's nearby

  • Shanghai Zoo - 4 min drive - 3.5 km
  • Qibao Old Street - 5 min drive - 3.2 km
  • Laowai Street 101 - 5 min drive - 4.5 km
  • Hongqiao Int'l Pearl City - 5 min drive - 4.3 km
  • National Exhibition and Convention Center - 10 min drive - 10.0 km

Getting around

  • Hongqiao International Airport (SHA) - 13 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 51 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Shanghai Hongqiao Railway Station - 18 min drive
  • Longbai Xincun Station - 18 min walk
  • Xingzhong Road Station - 18 min walk
  • Ziteng Road Station - 20 min walk

Restaurants

  • ‪Ilmiri - ‬10 min walk
  • ‪Starbucks (星巴克) - ‬10 min walk
  • ‪Subway赛百味 - ‬11 min walk
  • ‪贺野(紫藤路店) - ‬15 min walk
  • ‪米苔目面食馆 - ‬15 min walk

About this property

citizenM Shanghai Hongqiao

When you stay at citizenM Shanghai Hongqiao, you'll be within a 15-minute drive of National Exhibition and Convention Center and Jing'an Temple. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, People's Square and Xintiandi Style Shoppping Centre are within a short drive. Fellow travelers like the overall property condition.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 303 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

CanteenM - This bar specializes in vegetarian cuisine and serves breakfast only. Open 24 hours.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately CNY 60 per person
  • Late check-out can be arranged for an extra charge of CNY 215 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

citizenM Shanghai Hongqiao Hotel
citizenM Shanghai Hongqiao
citizenM Shanghai Hongqiao Hotel
citizenM Shanghai Hongqiao Shanghai
citizenM Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Are pets allowed at citizenM Shanghai Hongqiao?
Sorry, pets aren't allowed.
What are the check-in and check-out times at citizenM Shanghai Hongqiao?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of CNY 215 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at citizenM Shanghai Hongqiao and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near citizenM Shanghai Hongqiao?
Yes, canteenM offers vegetarian cuisine.

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

FARROKH, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

It’s ok. Nothing to rite home about.
The property is one of the new “Self check in” environments. The lobby is nice. The cafe area is actually pretty nice. The rooms are sparse. There is no kettle to boil water which is a BIG PROBLEM in China. You don’t even JOKE about drinking Unboiled water there. The bed is a king sized bed, but it’s wedged in the room, and up against the window. If you had two people one would have to crawl across the bed to their side, and then they would be sleeping against the window. No bath tub. Just a shower and toilet. The sink is tiny. The food is a different story. It’s dreadful. Everything on the menu is microwave crap slapped on a plate. The breakfast is awful as well. About the only thing worth eating was the cold cereal.
Leif, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Clean hotel
The hotel is very clean
Yan, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Clarence, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New jewel in Shanghai
Camie, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Freezer room
Kindly do give the guest the choice of switching the air con off or on . It was freezing the first night and even after setting the temperature to 25 - room was super cold. Had no choice except to ask your engineers to come and literally shut off completely from the main electric supply unit . I believe there should be given a choice to the guest if they want air con to be on or off when they feel . Rest all was excellent .
Rajinder a, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very new hotel hidden inside a shopping mall. It took me more than half an hour to find the place, and the taxi driver was not helpful at all. It is spotless, the staff are very friendly, and the breakfast coffee is great.
Tao, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Well designed hotel catered to a hip audience. Lobby has lots of cool spaces suited for meetings and working. The rooms are no frills but well designed, though I would argue that in China, a hot water kettle (or shared hot water dispenser in the corridor) is a must. We picked this hotel mainly because it is situated near to the Shanghai National Exhibition and Convention Centre, and it was clear we were not the only guests who picked the hotel for this reason. However, there were real troubles getting taxis to come to the hotel during the morning peak hour period. Reception staff had to rely on multiple car booking apps with no guarantees of getting guests a ride - feels like the hotel should invest in a shuttle service or at least have an arrangement with a private car service company for the morning peak hour period.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly atmosphere, location slightly remote or transportation
min, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Hyoseok, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice. Clean and quite hotel. There is a large shopping mall nearby.
TK, 4-night business trip
Verified Expedia guest review

8/10 Very Good

Its a whole new experience in customer journey, staffs were extremely helpful and very approachable. Only that may be a concern.is accessibility as the cab could not find the place, no access to taxi when you step out of the hotel or least the next 500m in sight.
1-night trip
Verified Expedia guest review

10/10 Exceptional

A new fan of the citizenM brand!
I definitely recommend this hotel! The room wasn't huge, but was so modern and had such a large window (took up one wall) that it felt bigger and was definitely comfortable for our three night stay. The huge, comfy bed was so luxurious, and being able to control the room temp, lights, "mood" and TV from the iPad was beyond convenient when all we wanted to do was lay in bed after a long hot day exploring the city. The location (for not being right in Shanghai) was really good. It's right behindthe new MixC mall (which has a subway station in it) and so there are tons of food options just a few minutes outside the hotel. Kitty corner from MixC is another big mall, so you won't run out of shopping or food options for sure. The common areas in the hotel were comfortably and beautifully decorated, and a bonus was all the real books on the shelves. I definitely borrowed a novel to read at night. The staff all spoke great English, and offer you a coffee first thing when you come down for breakfast (how nice is that?). The hotel is nice and quiet at night, and housekeeping did a great job every day. We ended up paying about $60 a night for the room via hotels.com, and it was the best deal of our trip.
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff who were exceptionally helpful and very clean. Artsy decor made to feel that you were not in an corporate hotel!
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Highest recommendation!
Everything was amazing. Staff were the best! Made you feel like you were a their best friend, not a guest. Fantastic location. Next to a HUGE shopping mall with tons of shops, food, entertainment. Next to the metro entrance. 10/10!
LESKOWICH, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good Location & Clean
It's good location to HongQiao Airport, Railway station and Exhibition Centre.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Give the crew a raise!
My favorite hotel in shanghai. Best staff I’ve ever seen. No matter who runs the hotel, should give the girls a raise.
MingChi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotel stay! Unique and stylish!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

The decor was unique, very vibrant and fresh. There were great spaces for sitting down to chill, or work or network . Although the hotel was busy it didn't seem like it and I enjoyed the ambience. The room was nicely set up, it was not large but very functional. The smart tv and ipad in the room allowed streaming but i did not have the time or opportunity to try it out. Wifi was easy to connect to and signal was strong. The basic amenities were offered in the room. Only thing missing was coffee and tea making setup but the lobby and lounge provided a better setup for that. Staff were friendly and professional, when they made a mistake they tried to rectify it. The ability to pay a small fee to check in early was very useful. My flight arrived early and i was able to check in 6 hours earlier than normal. Breakfast was a small spread with basic necessities. Western and Asian items were offered, nice coffee and fresh yogurt and pastries, congee, eggs and so on. Overall I would certainly come back or consider another Citizen M hotel elsewhere. Only one setback was the location being in a relatively new complex was a bit challenging for drivers to find. Also access to mall next door was complicated however one of the staff walked with me to show the way. Then it was fine as the mall is also connected to the metro line 10.
Esther, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel wasa bit hard to find. But once there, it was more than I expected. It has a great lounge area where we could relax. The staffs were nice and helpful. It was not far from the Metro. We had a great overall stay.
Patty, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Really comfortable and nice rooms. attentive staff.
1-night business trip
Verified Expedia guest review