Universal’s Islands of Adventure - 7 min drive - 4.4 km
SeaWorld® Orlando - 7 min drive - 5.9 km
Getting around
Orlando International Airport (MCO) - 25 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 36 min drive
Orlando, FL (SFB-Orlando Sanford Intl.) - 38 min drive
Orlando Station - 10 min drive
Winter Park Station - 20 min drive
Brightline Orlando Station - 26 min drive
Theme park shuttle (surcharge)
Restaurants
Dockside's Pier 8 Market - 6 min walk
The Wave Maker’s Pool Bar - 4 min walk
Sunset Lounge - 6 min walk
Cafe Mineiro - 14 min walk
Starbucks - 6 min walk
About this property
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel offers a great location, putting you within a 15-minute walk of Universal Orlando Resort and CoCo Key Water Resort. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sharky & Jack's Bar&Grill, which serves American cuisine and is open for breakfast and dinner. A poolside bar and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location.
Sharky & Jack's Bar&Grill – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Sharky & Jacks Bar &Grill – This bar specialises in American cuisine. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 15.75 per accommodation, per night
Resort fee inclusions:
Beach loungers
Business centre/computer access
Concierge service
Fitness centre access
Housekeeping
In-room coffee
In-room safe
Partner property pool access
Phone calls (may be limited)
Pool access
Hot tub access
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15.96 per person
Theme park shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 22.5 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Gateway Hotel Orlando
Best Western Hotel Orlando Gateway
Best Western Orlando Gateway
Best Western Orlando Gateway Hotel
Best Western Orlando Hotel
Gateway Orlando
Gateway Orlando Hotel
Orlando Best Western
Orlando Best Western Gateway Hotel
Orlando Gateway Best Western
Best Western Gateway Hotel
Best Western Gateway
Best Western Orlando
Frequently asked questions
Is there a pool at Best Western Orlando Gateway Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Best Western Orlando Gateway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Orlando Gateway Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western Orlando Gateway Hotel?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Best Western Orlando Gateway Hotel and nearby?
Have fun with nearby activities such as skydiving and waterskiing, and practise your swing on the nearby golf course. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a fitness centre.
Are there restaurants at or near Best Western Orlando Gateway Hotel?
Yes, Sharky & Jack's Bar&Grill offers American cuisine.
What's the area around Best Western Orlando Gateway Hotel like?
Best Western Orlando Gateway Hotel is a short 13-minute walk from Universal Orlando Resort and 13 minutes' walk from CoCo Key Water Resort. Travellers say that the area is walkable and good for shopping.
Best Western Orlando Gateway Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Nov 2024
Perfect location at an affordable rate.
Within 2 miles of Universal and they have a free shuttle. You can also take the Universal Endless Summer Resort shuttle and walk across the street.
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Akili
Akili, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Clean Pool, GREAT location and staff… but
The major issues were the wifi which was not enough to watch Netflix or streat homework. The second was the most uncomfortable beds I have ever been in. The only other concern was noise. the walls and adjoining room were so thin you could hear the slightest talking, phone conversations and television which made us uncomfortable . Love this place but this was a bad experience … thank you and give it a shot, just remember kits not a 4 seasons but the staff with try their hardest.
Nathaniel
Nathaniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
brandyss
brandyss, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
It’s in a great location for universal studios/ restaurants etc all walking distance. I’ve stayed here 3 times now and the experience is getting worse by the stay. Room floors not clean furniture stained. Employees are nice but you can tell it’s just to get you out of their hair asap. Had to stay extra day and they totally took advantage 3x what I paid for the reservation. Smh but she knew she had me, will definitely pay the extra $ to stay at the options in same area on my next stay in Orlando this spring.
Frank
Frank, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Spencer
Spencer, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2024
Gerald
Gerald, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Caylib
Caylib, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Beth
Beth, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Roaches in the fridge !!
At the check out I found dead or frozen roaches in the fridge
Marcin
Marcin, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
I guess this is what you get at a cheap hotel
If you want a cheap room this works. However service almost everywhere was slow or nonexistent.They never came to clean our room or give us new towels any of the three days we were there. Then came into the room without cleaning and left a note on final day saying it’s because there was a do not disturb tag out, which there definitely wasn’t any of the days we were there. When I went to the restaurant/bar I waited around for 10 minutes before finally flagging down a cook through the service window to go find me someone.
Not sure if it was because of the holiday or what but it never felt like guests were a priority here.
Casey
Casey, 3-night trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
Roaches
Andre
Andre, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
To much for the stay
My room had roaches when I got there they changed my room an it was roaches in there as well I have videos of the roaches crawling as well I
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Unexpected Extended Stay
We were only going to stay for 4 nights, and because of the hurricane we ended up staying a full week. The staff (front desk, housekeeping, restaurant/bar) were all super helpful and always willing to go beyond. Ivo was so great to work with when we had to extend our stay. The room was clean and comfortable. It was close to Universal Studios, Icon Park, and lots of other attractions.
Nyla
Nyla, 4-night trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
No air-conditioning
Well my stay was terrible cause I didn't even get to stay. When I came to check in. At 6pm. (Check in is at 4pm) I was told that my room wasn't ready.. the young man told me it's be ready in 10 minutes. So I waited 20 no phone call. When I walked back to the desk the woman who is the desk supervisor told me "oh it's been ready" so now I was annoyed and asked why did he tell me it wasnt ready. She then said they were replacing the air conditioner... So of course that was alarming. So I asked to speak to her manager. He assured me the room was fine however. You guys are late on giving me my room, it wasn't even ready when it should have been. And the AC was broken and you didn't tell me the truth the first time. I've stayed at this location once upon a time before. But because of this interaction I don't think I will be making an attempt to stay here ever again. Unless it gets its management together and efficiently has rooms ready by the times. They are supposed to be...
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Donald
Donald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Muy bueno super limpio y accesible
Al area turistica
Jackeline
Jackeline, 3-night family trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2024
Needs better house cleaning.
I stayed here back in 2022 and enjoyed it. This time... eh. The bath tub didnt have the drain in it, it was stained with dark dirt marks and someone elses hair was on the shower wall. Even under the sink the floor was dirty, and thats a pretty revieled area to where you can see it plain as day. The AC unit was also a bit dirty, hadnt been wiped down. But the bed was comfy and bedding was clean. I also liked the space and how sinks and mirrors were set up. Seems like they just need new house keeping or someone to check after them. If i wouldnt have only slept there, i would have left.
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 Oct 2024
The front desk staff and manager were very nice and accommodating. However, we went into 3 rooms and they all had roaches dead and alive. I don’t have them at home and I refused to stay somewhere that did. We had to stay in another hotel.
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Verified traveller
5-night family trip
Verified Hotels.com guest review
2/10 Poor
30 Sep 2024
Old, run-down, dirty hotel with outdated rooms.
Front desk staff was pleasant and check-in was fast. Although, room was not clean and bathroom door couldn't close. Staff agreed to offer us another room with a so-called upgrade. Room was musty and moldy floor was not cleaned. My niece instantly caught a asthma attack upon entry. Immediately went to desk and requested a refund. Staff was apologetic but unbothered as if it was no surprise that the rooms were all janky. I'm awaiting the credit of my refund. I booked a room for my family at the Spark hotel down the block.