The front desk staff were hit or miss ( sometimes good sometimes clueless). We arrived early on our day of check-in and went up to the front desk several times to see if our room is ready. Every time we would go up, they would act as if they didn’t know who we were and we would have to explain the situation all over again, despite talking to the same people we were exhausted in sleeping on the couches, but when our room became ready, they did not bother to come and tell us, even though we had been asking several times and were desperate to get into our room. Breakfast was amazing. I highly recommend it and it is a good value. The area surrounding the hotel was very safe and quiet and the room with four beds was perfect for our family, although it was up a steep flight of stairs with no lift with no lift, the air conditioning in the room did not work as well as we had hoped, but the room was clean and the linens and the beds were comfortable .