The reception staff were very friendly, and the check-in and check-out service was fast. The location of the hotel is ideal, with a tube station just a few steps away, as well as bus stops for the city centre.
As for the room, I found it a little cold, with no way of regulating the heating, which was locked in a box under the window. The bedding, which is sprung, is not of the best quality, but it serves its purpose. The doors in the corridor are quite noisy, which could be annoying for those sensitive to noise. Finally, the shower room, although small, is still functional.