Arrived at 14:15 on a Sunday, The Hotel was closed, we had received no information by phone or E-mail. after several phone calls a lady who was on leave called me back to give me the pass code to enter the building and there was a key on the desk to let ourselves in, she said they were short staffed, more like non staffed!. On entering the room it wasn't the one that we were sent a picture of when booking, it looked outdated , the carpet was grubby, the tiles in the shower had mould over the grouting. We went into the dining area and all the breakfast items were left out and uncovered. We left the premises to eat and ended up driving 4 miles away as everywhere local was booked up. We went back to the Hotel around 4:30 and there were still no staff in sight, bar was closed. we decided to go home so collected our belongings and left. really disappointed as the hotel looked lovely on the pictures. Poor communication, outdated room and no staff to be seen, would not recommend!