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The Looking Glass Hotel

2.0 star property
Hotel convenient to Casino del Mar at La Concha Resort

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Photo gallery for The Looking Glass Hotel

Front of property
Reception
Reception
Terrace/patio
King Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
The Looking Glass Hotel puts you a short five-minute drive from Pan American Pier and Port of San Juan. Also, Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is close by: Sacred Heart Station is only 14 minutes on foot.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Terrace
  • Air conditioning
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Bath or shower
  • Digital TV service
  • Premium bedding
  • Off-site parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Traditional Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Egyptian cotton bed sheets
Sofa bed
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Standard Room

King Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

King Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

First Floor Junior Suite (2 Twin XLs or 1 King)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

First Floor ADA Queen Standard

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

First Floor Deluxe Suite (2 Twin XLs or 1 King)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Premium bedding
Sofa bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Queen Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Queen Standard Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

First Floor Budget Queen

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Memory foam bed
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909

What's nearby

  • Casino del Mar at La Concha Resort - 2 min drive - 2.3 km
  • Jose Miguel Agrelot Coliseum - 2 min drive - 2.4 km
  • Condado Beach - 4 min drive - 4.3 km
  • Puerto Rico Convention Center - 4 min drive - 3.4 km
  • Pan American Pier - 4 min drive - 4.0 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive
  • Sacred Heart Station - 14 min walk
  • Hato Rey Station - 23 min walk

Restaurants

  • ‪The Village Pueblo Food Center - ‬7 min walk
  • ‪Kaiju Noodle Bar - ‬2 min walk
  • ‪La Respuesta - ‬5 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

The Looking Glass Hotel puts you a short five-minute drive from Pan American Pier and Port of San Juan. Also, Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is close by: Sacred Heart Station is only 14 minutes on foot.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 5:00 PM
    • Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests travelling with a service animal must contact the property prior to arrival.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Off-site parking within 500 ft (USD 25 per day); booking required

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • Front desk (limited hours)
  • Romance packages

Facilities

  • Terrace

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 61
  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Front entrance ramp
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Roll-in shower
  • Roll-in shower width (centimetres): 145
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 3 steps to reach property
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Parking

  • Parking is available nearby and costs USD 25 per day (500 ft away)

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Looking Glass Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at The Looking Glass Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an on-site casino at The Looking Glass Hotel?

No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (3-min drive) and Sheraton Casino (4-min drive) are both nearby.

What's the area around The Looking Glass Hotel like?

The Looking Glass Hotel is a short 10-minute walk from Museo de Arte de Puerto Rico and 15 minutes' walk from Plaza del Mercado.

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The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Building
Location
Restaurant
Parking
Elevator
Airport
Food
Luggage

Reviews

10/10

The room was very nice and clean and the front desk staff was very helpful.
1-night trip

10/10

The front desk staff was excellent, very professional, courteous, and made everything smooth. Great first impression
1-night trip

10/10

Great stay. Front desk people were frie dly, and suggested restaurants nearby. The place is great and smells of essential oils. Very close to Centro de Bellas artes, and to Kaiju, an amazing Japanese fusion restaurant nearby.
1-night trip

10/10

Great staff very helpful and willing to to answer any questions
3-night trip

10/10

The neighborhood not so great and parking could be a problem. We got lucky. But room and the folks very nice. Quiet too.
1-night trip

10/10

Property was clean and staff were very attentive
1-night trip

10/10

Very clean and great experience
1-night trip

10/10

Overall great stay and was very accommodating to my late arrival.
1-night trip

10/10

Very unique and a fun area to stay.
1-night trip

10/10

This places is new and our room was in great shiny condition. The location is fantastic and the staff is very welcoming and friendly!
1-night trip

10/10

Well maintained and excellent staff. A great location for casually getting around to enjoy a more immersive travel experience.
7-night trip

8/10

Small rooms but very clean.
1-night trip

8/10

Beautiful set up and very clean
1-night trip

10/10

I love this place
2-night trip

10/10

I highly recommend this hotel
4-night trip

10/10

My stay was for 1 night before a cruise, this property was a convenient distance from the airport and to the cruise terminal. It’s a clean property, the attendant was extremely friendly and helpful, I will definitely stay there again.
1-night trip

10/10

Great service
3-night trip

10/10

Great stay, wonderful hotel and perfect location.
4-night trip

10/10

Very clean and staff was excellent. Did not have elevators.
1-night trip

10/10

Cute rooms and artsy with personality.
1-night trip

10/10

Manager was great!
1-night trip

10/10

The staff was great and very helpful
1-night trip

8/10

I rated Looking Glass good but they were excellent for what they were. We just didn’t realize they weren’t a full service hotel. No elevator, no restaurant, tiny room and they didn’t want toilet paper flushed due to the delicate plumbing. None of this would prevent us from staying again but know what you are booking. Very clean and friendly/helpful staff.
1-night trip

10/10

It is easy to enter the hotel after hours. Staff communication was perfect and effective for arriving after hours.
1-night trip

10/10

The self check in was very easy as per advanced instructions. The room was very clean and comfortable. I thoroughly enjoyed my stay at the Looking Glass Hotel and would stay there whenever I am visiting Puerto Rico again and also recommend it to anyone.
1-night trip