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Hotel Casa Caracol

2.0 star property
Hotel within walking distance of Isla Mujeres Ferry Terminal

Choose dates to view prices

When you stay at Hotel Casa Caracol, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (6)

  • Housekeeping once per stay
  • Air conditioning
  • Laundry service
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
The current price is 1.413.052 ₫
2.993.376 ₫ total
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Basic Studio Suite, 1 Double Bed

Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Basic Studio Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • beach near Centro - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • North Beach - 5 min walk - 0.4 km
  • Faro de Punta Norte - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17.1 miles/27.5 km

Restaurants

  • ‪El Patio - ‬1 min walk
  • ‪Mamma Rosa - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk

About this property

Hotel Casa Caracol

  • When you stay at Hotel Casa Caracol, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping once per stay

Fees & policies

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 003-007-006598

Frequently asked questions

Are pets allowed at Hotel Casa Caracol?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Casa Caracol?

Sorry, there's no on-site parking at Hotel Casa Caracol.

What are the check-in and check-out times at Hotel Casa Caracol?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel Casa Caracol?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9.2 mi) and Dubai Palace Casino (9.3 mi) are both nearby.

What's the area around Hotel Casa Caracol like?

Hotel Casa Caracol is a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from North Beach.

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Reviews

Hotel Casa Caracol Reviews

8.4

Very good

8.6

Cleanliness

7.2

Amenities

9.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

This hotel is excellent for the price. The location is perfect, it is very clean, and the staff is super nice.
Marie, 2-night trip
Verified

10/10 Exceptional

First time to Isla Mujeres. Nothing planned but walking the streets, people watching, beach hopping and dancing our way through town. Will be back! This hotel was charming and location is perfect.
Cynthia, 2-night trip
Verified

10/10 Exceptional

They were nice, it was clean and great location
Andrew, 4-night trip
Verified

8/10 Very good

Extremely friendly,helpful staff. Very clean. Great location in the middle of Hidalgo, among all the restaurants and bars. Playa Norte, is a 3-5 minute walk. This is a budget hotel, but ranks highly in that category.
Reid, 9-night trip
Verified

8/10 Very good

We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun
Teresa, 7-night trip
Verified

10/10 Exceptional

I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again.
Lisa van, 3-night trip
Verified

6/10 Good

It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice.
steven, 4-night trip
Verified

8/10 Very good

simple basic room, great for one night before leaving, hotel staff did not speak english but were very helpful.
Rodney, 1-night trip
Verified

2/10 Poor

Staff was friendly is the only thing going for this hotel. Sheets were filthy Bathroom was covered in mold Walls were paper thin and one could hear everything going on in other rooms and I am not a light sleeper. I wasn’t expecting anything spectacular-but this did not even meet basic 1star experience.
Barbara, 1-night trip
Verified

6/10 Good

Not as the pictures said when you book. No sofa, no dresser, no closet, I had to sleep next to my clothes, considered very expensive for that small room and a bathroom only, no good coffee in the morning, but workers were polite.
Ronaldo, 5-night trip
Verified

6/10 Good

Needs to be demolished and start new
GLORIA, 1-night trip
Verified

6/10 Good

Enkelt hotell med små rum, ingen utsikt. Central och jätte trevlig personal.
Britt-Marie, 1-night trip
Verified

10/10 Exceptional

Quarto básico conforme anúncio. Excelente localização na ilha e funcionários atenciosos.
Vinicius P, 2-night trip
Verified

10/10 Exceptional

Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos,
Carmen, 1-night trip
Verified

10/10 Exceptional

Excelente alojamiento, los encargados fueron muy amables
Fabian, 1-night trip
Verified

8/10 Very good

Sencillo y adecuado.

La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado .
Margarita, 3-night trip
Verified

8/10 Very good

Marco, 2-night trip
Verified

10/10 Exceptional

guilherme, 1-night trip
Verified

10/10 Exceptional

Rainier, 2-night trip
Verified

10/10 Exceptional

Necla, 3-night trip