Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
La Isla Shopping Mall - 8 min walk - 0.7 km
Cancun Interactive Aquarium - 9 min walk - 0.8 km
Forum Beach - 3 min drive - 2.5 km
Cancun Convention Center - 3 min drive - 2.7 km
Tortuga Beach - 9 min drive - 5.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 7 min walk
Duna Pool Bar - 12 min walk
Andiamo - 7 min walk
Los Chachalacos - 7 min walk
Azulinda Cafe & Bar - 6 min walk
About this property
Hotel NYX Cancun All Inclusive
At Hotel NYX Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
English, Spanish
At a glance
Hotel size
195 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
4 restaurants
2 bars/lounges
Poolside bar
Room service (limited hours)
Water dispenser
Travelling with children
Local/corner shop
What to do
On the beach
Yoga classes
Beach volleyball
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
8 buildings/towers
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
2 outdoor pools
Spa services
Hot tub
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Deck – This restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Fees & policies
Refundable deposits
Deposit: USD 150 per stay
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)
Renovations and closures
The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
One of the swimming pools
Exterior
Hallway
Hot tub
Guests will have access to the following alternative facilities during the renovation:
Outdoor pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Airport shuttle service for children up to age 12 costs USD 35 (one-way)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Hotel NYX Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel NYX Cancun All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel NYX Cancun All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel NYX Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Hotel NYX Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness centre and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Hotel NYX Cancun All Inclusive like?
Hotel NYX Cancun All Inclusive is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.
Hotel NYX Cancun All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
21 Dec 2024
Nathaniel
Nathaniel, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Hotel NYX Cancún
We really enjoyed our stay… amazing view of the ocean, beach was steps away, food was delicious. We could’ve done without the attempted vacations stay sales pitch when we exited the breakfast restaurant. Overall, really liked this place and would stay here again.
Manuel
Manuel, 4-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Good location hotel
Hotel located good area. Room was spacious.
Bath room door was stuck and couldn't open suddenly ,middle of night.
Room light couldn't turn on suddenly.
Restaurant umami was excellent.
Restaurant Deck service and breakfast service was disappointed.
There are limited food availabilities in mune for all inclusive.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Everything was great. Hotel staff very accomodating.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Joshua
Joshua, 4-night trip
Verified Hotels.com guest review
6/10 Good
6 Nov 2024
Javiela
Javiela, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
we were here for a seven day all-inclusive stay. The breakfast buffet and dinner buffet were awesome! Highly recommend superior suite with ocean view, it is beautiful.
Tiffany
Tiffany, 7-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
James
James, 5-night family trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
The over all stay was nice, the staff were very friendly and attentive!
The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok!
The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included!
They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them!
The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day.
Two doors down there is an abandoned hotel that really is an eye sore on the beach.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days).
The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip).
Breakfast is a bit of an issue with line ups to get in especially during the storm.
The staff did an amazing job during tropical storm. Helene.
Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think).
Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stephen
Stephen, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Great time on our stay here!
Ofelia
Ofelia, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Staff was very friendly and attentive
Erik
Erik, 5-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Leah
Leah, 4-night trip
Verified Expedia guest review
8/10 Very good
23 Sep 2024
Food was great , drinks a little bit above average , but the staff was really friendly . Standard room was small and not too nice ….the beach areas is nice and again staff was wonderful …would return. Hit definitely the room has to be an upgrade
Emanuel
Emanuel, 5-night romance trip
Verified Expedia guest review
2/10 Poor
23 Sep 2024
Claudia Roxana
Claudia Roxana, 8-night trip
Verified Expedia guest review
8/10 Very good
22 Sep 2024
I Would like to say I enjoyed my stay At NYX Although it was only 24hrs due to missing my flight Friday . Once I arrive Saturday morning I had No Problems with claiming my room and being excorted up ! The room was nice and clean & we had a great view . I would say the lunch was average but the tacos ? Omg DELICIOUS!!! They can update their American menu and add more seasoning to the food but other than that we enjoyed our stay . Definitely will book again but next time maybe 5 days so I can actually enjoy the resort
Marquisha
Marquisha, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Rebecca
Rebecca, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Sep 2024
My family and I had a great time! Staff was very friendly and accommodation for any and everything! We will return!
Trakida
Trakida, 3-night family trip
Verified Expedia guest review
8/10 Very good
21 Sep 2024
El hotel en las fotos se grande y mas bonito, pero es conveniente vs al precio que tiene. La comida estaba variada y rica y muy buen ambiente.
Disneyris
Disneyris, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Staff very friendly
Olivia
Olivia, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Kate
Kate, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Sep 2024
Nice smaller hotel right on the beach.
Immaculately clean.
Staff were all really helpful and polite.
Only slight downside for me, is a lack of vegetation options, particularly on the lunch menu.
We thoroughly enjoyed our stay at NYX hotel though.
Emma
Emma, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
I recommend this hotel to everyone.
Best service best room,best food ,best drinks. Thanks for making my vacation so wonderful