Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
What's nearby
Ejidal El Porvenir Park - 4 min drive
Las Nubes Wineries and Vineyards - 6 min drive
Adobe Guadalupe Vineyard - 7 min drive
Winery Vena Cava - 7 min drive
Monte Xanic Winery - 11 min drive
Getting around
Airport shuttle (surcharge)
Restaurants
La Cocina de Doña Esthela - 9 min drive
Finca Altozano - 10 min drive
D'Marco - 4 min drive
Bloodlust Winebar - 8 min drive
Decantos vinícola - 12 min drive
About this property
El Cielo Resort
A great choice for a stay in Valle de Guadalupe, El Cielo Resort features a winery where you can enjoy a glass of local wine. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Latitud 32, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center, a terrace, and a garden. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, French, Spanish
At a glance
Hotel size
95 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Free offsite parking within 328 ft
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
2 restaurants
Private dining
Private picnics
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Private winery tours
Hiking/biking trails nearby
Winery tours nearby
Working away
2 meeting rooms
Conference space (1722 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Romance packages
Facilities
33 buildings/towers
Built in 2017
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
Vineyard
Winery on site
Wine tasting room
Reception hall
Room amenities
Be entertained
IPod docking station
50-inch flat-screen TV
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Balcony or patio
Yard
Separate living room
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (speed of 50+ Mbps) and free wired internet
Phone
Food and drink
Champagne service
Full-sized refrigerator/freezer
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 12 per accommodation, per night
Resort fee inclusions:
Concierge service
Fitness center access
Housekeeping
In-room coffee
Internet access (may be limited)
Pool access
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 10 to 20 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge
Renovations and closures
The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
The seasonal pool is open from March to October
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe
Frequently asked questions
Does El Cielo Resort offer free cancellation for a full refund?
Yes, El Cielo Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Cielo Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM. The pool will be unavailable from November 26 2024 to April 15 2025 (dates subject to change).
Are pets allowed at El Cielo Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of USD 75 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at El Cielo Resort?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by El Cielo Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Cielo Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at El Cielo Resort and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a winery and a seasonal outdoor pool. El Cielo Resort also has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near El Cielo Resort?
Yes, there are 2 onsite restaurants, featuring Fusion cuisine.
Does El Cielo Resort have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
Dec 9, 2024
Estancia El Ciela
El colcho de la villa 12 master suite esta terriblemente malo, falta limpieza en la habitación no limpieza diaria si no una limpieza profunda
Leonardo M Lopez
Leonardo M Lopez, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Property and staff were absolutely amazing!! I will definitely be returning to this property for future stays when in the area.
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Joel Ivan
Joel Ivan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
MARÍA DE LOS ANGELES
MARÍA DE LOS ANGELES, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Pool
Amazing! Very accommodating. Kind staff. Only complaint is no pool service for drinks, food, etc
Raina
Raina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Nuestra experiencia fue perfecta. Todos muy amables y la habitación hermosa y cómoda. Regresaremos muy pronto!
Alejandra
Alejandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
La vista a los viñedos desde el balcón, la habitación muy cómoda y limpia, el personal muy amable.
Ricardo
Ricardo, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2024
Ruben
Ruben, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Itzuri
Itzuri, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 14, 2024
Staff was excellent but they mentioned they made us upgrade to a suite with a hot tub but the tub was just a bath tub. The reservation included breakfast which they barely offer because they do not have a kitchen at the villa (I guess by design but they should not have charged us).
They have issues with the toilettes, they smell regardless of how much you flash. Staff was great at the villa property but not the restaurant and winery.
Keila
Keila, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Awesome place, does show a bit of wear and tear, but overall very comfortable, quiet and with amazing service.
Jorge
Jorge, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Our stay at cielo was beyond amazing it was our first time staying there and we’re not disappointed at all in the contrary we were wowed beyond expectation, we will definitely be staying there again and we are recommending this hotel to friends and family!
Lillian
Lillian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Very good service love everything about it.
Jane
Jane, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Amazing staff, reception, service & location.
Dustyn
Dustyn, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Jul 25, 2024
el cielo el valle de guadalupe
room had spiders webs on the ceiling floors were dirty
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 22, 2024
Guillermo
Guillermo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Crispin
Crispin, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 12, 2024
First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
Jose
Jose, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
Best accommodation in Valle de Guadalupe
NORMA
NORMA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
AMAZING! Got the whole little house for my wedding weekend and everything was perfection. The area is SO BEAUTIFUL. Waking up in the vineyards was just so dreamy and I could not have chosen a better stay.